Summary: What would a user do if the QuickBooks file doctor stopped working while fixing QBW file issues? This blog tells the required actions one should take to resolve QuickBooks errors. Also, it suggests an alternative to File Doctor tool to repair a QBW file.
Intuit QuickBooks is a software solution designed to manage inventory, sales, and other financial requirements for small and medium sized businesses. The application includes features like merchant services, product & supplies, training solutions, marketing tools, etc. Each and every solution is developed, based on different industries and their needs. It helps you manage customers, vendors, monitor expenses, track change orders, jobs status, create invoice & reports, and do much more. The software provides many other capabilities in addition.
But sometimes, QuickBooks gets stuck in nasty errors that can prevent users from working on it smoothly. In such cases, Intuit’s File Doctor application can come to QuickBook’s rescue. However, sometimes, this utility itself faces troubles like the ‘File doctor stopped working’ error. Let us explore why this error occurs and what are its solutions.
QuickBooks File Doctor software is a combination of “QuickBooks 2014 R4” application and other newer versions. The software application is designed by Intuit to provide error repair and fixes for other minor glitches within QuickBooks. There are a few instances where users have encountered issues with the software as it stops working, crashes, hangs, or shows an exception. When such an occurrence happens, the application throws an error which says, “File Doctor is not working”.
Common reasons that make this utility to stop functioning properly at times are:
For fixing the issue, you must try and fix the QBW files.
Sometimes, the issue might be as simple as a fault within the launch command receiving end. So try launching the application manually as shown below:
If this method doesn’t work to resolve the error, proceed to the next solution.
Sometimes when QuickBooks file doctor is launched automatically, it fails, showing up the error. To resolve this, follow the below steps:
Note: In case the above step does not work, opt for the recovery option using “Auto Data Recovery”.
QuickBooks files are auto-examined by the ADR (Auto Data Recovery) functionality within a couple of hours after their generation. For files working without any error, a backup is stored automatically in the Auto Data Recovery folder. The backup stays stored for 12 hours/24 hours or as long as the QuickBooks application is open.
In case of the error still existing, you can use this option for recovering the files and restoring them back to when they worked fine.
To make sure that File Doctor is running properly on your system, you have to turn off your system’s hosting mode. Then change the Security Firewall level to allow remote connections from your system. To do so, follow the below mentioned steps if you are using McAfee antivirus:
In case you still face the error, even after configuring antivirus software as required, you can contact the customer executive staff for further help, and they can provide complete resolution on the same.
If all the above attempts fail to resolve the “File Doctor is not working” issue, in order to fix QuickBooks errors you can use automated and reliable product Stellar Repair for QuickBooks Software. Backed by powerful scanning and repair algorithms, this software offers a sure-shot solution to the “File doctor stopped working” problem. By quickly scanning and repairing damaged .QBW files and making QuickBooks operational again, it proves to be a worthy alternative to File Doctor.
Software working process:
The repair procedures mentioned above including QuickBooks Repair software fix severe/critical QuickBooks errors, most of the times. The chances of an error occurring depends on the file sizes on the network. There are chances of the software application to crash or hang while the file size on the network is high; however, this can be resolved easily by following the solutions mentioned above. If nothing works, then you need to contact the Intuit support team to get professional help. You can contact them and provide relevant details such as the product version and the issue.
Priyanka is a technology expert working for key technology domains that revolve around Data Recovery and related software's. She got expertise on related subjects like SQL Database, Access Database, QuickBooks, and Microsoft Excel. Loves to write on different technology and data recovery subjects on regular basis. Technology freak who always found exploring neo-tech subjects, when not writing, research is something that keeps her going in life.