QuickBooks Rebuild not Responding – Error and Solution
Summary: In the previous blog we discuss QuickBooks company file corruption. This article focuses on the unique problem of QuickBooks “repair and rebuild” command not responding. It also describes how Stellar Repair for QuickBooks Software can be used to fix this issue.
QuickBooks by Intuit is one of the most brilliant accounting software for small businesses and individuals that has gained immense popularity over the past couple of years. It lets you perform various accounting related activities such as creating invoices, monitoring and tracking receivables, sending payment receipts online, and a lot more. Naturally, an application that deals with finances in such a manner would have to be trustworthy as well as robust.
However, at the end of the day, QuickBooks is a software application. It is thus prone to the same hazards as any other software, including crashes, technical faults, virus / malware infections, and corruptions. But considering that it deals with money matters, an organization cannot possibly afford to risk such situations. Thus, staying aware of QuickBooks error fixes is quite essential for its users.

QuickBooks Rebuild & Repair
Intuit offers an inbuilt “Repair and Rebuild” command to mend errors within QuickBooks software. Here is the list of DO’s and DON’T’s for QuickBooks Rebuild process:
- Do make a backup copy of your QuickBooks data file. It will save you from the permanent data loss.
- Do not run this command over the network. Launch QuickBooks on the computer on which the company file is located. If the file is present on the shared network then, you need to switch to single user mode. To do so, go to File->Switch to Single-user mode.
- Do not cancel or abort the rebuild data process.
- Do not run the rebuild command when encrypted data is corrupted.
Note: These are the important points to remember.
- Verify Data:
- Click File -> Utilities -> Verify Data.

If you see:
“QuickBooks detected no problems with your data” – You don’t need to perform any further action.

“Your data has lost integrity” – This indicates possible data damage in the file. To rectify, proceed to rebuild your data.
- Rebuild Data:
- Click File -> Utilities -> Rebuild Data
- Click ‘Ok’ if you receive a warning message to backup your company file. Your computer may display the message ‘QuickBooks rebuild not responding’. As long as you can move your mouse indicator, wait for it to complete.
- Click ‘Ok’ when you get the message ‘Rebuild has completed.’

- Repeat Step 6 to check for remaining data damage. If verify fails this time, proceed to next step.
- Find QBWin.log files and check the entries to see if the damage has been rectified.
What to do when QuickBooks Repair fails?
Sometimes, QuickBooks rebuild command might fail before completion and leave QBW files in the inconsistent and damaged state. Alternatively, the rebuild command might hang and display the message ‘QuickBooks rebuild not responding’ endlessly prompting you to terminate the process abruptly. In such a condition, you might not be able to launch QuickBooks at all thus preventing you from accessing your critical financial data.
To repair QuickBooks file, use Stellar Repair for QuickBooks Software. This efficient utility can expertly handle QuickBooks damage / corruption and recover all information related to Customers, Services, Vendors, Employees, etc. The tool recovers payroll transactions and paychecks and also supports the recovery of multiple currencies. Before recovering data, it allows you to preview all recoverable items in QuickBooks data file (QBW file) and be assured of their recovery.
Use the below-mentioned steps to perform QBW repair:
- Download, install and launch Stellar Repair for QuickBooks Software
- On the software’s home screen, you’ll find two options:
- Select QBW file (if you know its exact location on the system)
- Find QBW file (if you’re unaware of its location)

All QBW files on the system will be listed on the software screen. Double click on the file that you wish to repair
- Click on ‘Scan File’ to initiate the scanning process
- As items are discovered, different options become available for preview. Select the one whose information you wish to preview:
- Company
- Customers
- Vendors
- Employees
- Repair
Alternatively, you can click on ‘Select File’ button to select another corrupted file.
- Once the scan completes, a pop-up to save recovered information appears. Select the version of the new file in which you want to save recovered information.
- ‘Browse’ to specify path of the new file
- Click on ‘Start’ button to initiate the actual repair process.
Once the process completes, a pop-up will appear informing you of the same. Click on ‘OK’ to exit the procedure.
Conclusion
So there you have it, the easiest way to repair QBW file if QuickBooks rebuild command fails to work. Use our helpful tips and Stellar Repair for QuickBooks Software to safely mend the erroneous file and recover all your critical financial information.
Great!
QuickBooks clean install worked for me.
Thank you for sharing such a nice and interesting blog with us. Hope it might be much useful for us. keep on updating…!!
Regards,
Divya,
I am unable to take the backup of my company file.
Hello Mike,
The main reasons for this problem are:
• Company file name is more than 65 characters.
• When the user tries to save the backup into the external drive.
• The company file size is more than 3GB.
• The path of company file is long.
• The file name contains a .ADR extension.
Check all these parameters and if you cannot fix the problem then let me know.
Good Luck!
Hey Jyoti,
I am not 100% sure but it seems like a connectivity problem. Any way to find it?
Hello Nysa,
Use the safe mode to check the connectivity problem. In safe mode, the OS loads the minimum number of the driver, which required and does not load the driver for the printer, network, sound card, CD drives, etc.
It was all good, and suddenly I got the QuickBooks not responding message on the screen. I opened task manager and, ended the process. By putting an end to the process this way, my data got corrupted. Can I repair my QBW file data by Stellar Recovery for QuickBooks Software?
Hi Giovanni,
You can repair your QBW file by Stellar Recovery for QuickBooks Software. Download the software perform the repairing process. Read more about this tool from here: https://www.stellarinfo.com/file-repair/quickbooks-recovery/quickbooks-recovery.php
If you have a further query then, feel free to ask.
I hope it will work for you.
Good Luck!
Hey, I used the software and it is easy to use and fast. There is no chance of data loss to use this tool.
Thankful to you!! I fixed the corruption.
Hi,
I ended the Qbw32.exe from the task manager and, it damaged my data file. In my case, I do not have the updated backup, and finally, this QuickBooks repair software helped to repair my QBW file. Thank you so much
Hi Jyoti,
I got this error “QuickBooks error the file you specified cannot be opened” and I solved it by using Stellar Repair for QuickBooks Software .
QuickBooks rebuild was not responding for me when I tried to fix the error. I was looking for a free solution. Searched on Google for the free tool but didn’t find any. Finally tried your tool and repaired my file.
Hello Jyoti
I just wanted to let you know that, I repaired my file successfully and easily by your QuickBooks repair software.
Thank you so much
Hi,
Every time, when I am going to take the backup then got a dialog box asks for the technical assistance.
Here is the warning message:
Problem
A data program prevents QuickBooks from continuing.
Solution
Rebuild your data now. Close all windows and choose Utilities and Rebuild Data from the File menu.
If you see the message again, call Intuit Technical Support.
Hi Liam,
Hope you are doing fine.
You can skip the verification process and take the backup of your file by the following steps:
1. Go to File menu, select ‘Backup Company’ and choose ‘Create Local Backup’
2. Select ‘Local Backup’ from the ‘Create Backup’ window and click on ‘Options’
3. Click on No Verification option at the bottom of Backup Options window
If you need further help, then let me know.
Good Luck!