Recover Lost Video Messages in Skype on PC/Mac

Updated on August 17th, 2021

Rohit Arora

Summary: Did you lose an important Skype video message in your/Mac? Check how you can retrieve those messages with the help of Stellar Photo recovery software.

Recover Lost Video Messages in Skype on PC/Mac Recover Lost Video Messages in Skype on PC/Mac

Situation 1: You had saved several videos of your little grandson’s activities shared by your daughter in Skype on your Mac system. However, now you cannot find those videos in your system and you want to get them back at any cost.

Situation 2: You formatted your Windows drive and reinstalled Skype on the system. But now you are unable to find the important saved Skype video messages on it.

Skype is an easy and inexpensive way to share video messages on chats with friends and business associates. But as technology has its flaw, loss of video messages in Skype can happen anytime with anyone.

Secure video recovery software is the only assured solution to overcome the loss and get back the video messages in Skype. However, before finally taking the software recovery approach, it is advisable to thoroughly search your lost videos in the conversation history of the app or saved Skype folder on your PC.

How to Recover Lost Videos through Video Recovery Software?

If you have deleted or lost the video messages in Skype where the Skype files were saved, use efficient multimedia recovery software to restore lost videos on Skype. Stellar Photo Recovery is capable to retrieve lost Skype videos due to deletion, corruption, virus infection, or accidental formatting of your PC or Mac drive. Thus, videos recovery on PC or Mac can be done irrespective of the reason for the loss.

Moreover, the intuitive interface of the Stellar application makes the task of getting back the lost video messages seamless.

To Recover Skype Video Messages with Video Recovery Software, follow the below steps:

  1. Launch Stellar Photo Recovery Software.Stellar Photo Recovery Standard
  2. Next, select the location from where you want to recover. Click Scan to start the scanning process.
  3. A dialog box of ‘Scanning Completed Successfully!’ displays the scan results – number of files found and size of the data. In the left-pane of main window, all the recovered data is listed. You can preview them in the right pane.
    Note: If you do not see the required videos in the list, opt for Deep Scan option at the bottom.
  4. Click Recover. You can also choose to recover only the selective files – select files that you need, right click, and click Recover.Stellar Photo Preview Screen
  5. In the dialog box, specify the location to save the image files. Click Save. All the files get saved at the specified location.
    Stellar Photo Save screen

Free Download Stellar Photo Recovery For Windows Free Download Stellar Photo Recovery For Mac

Other Methods to Find Lost Video Messages in Skype

Method 1: Find the video file in your received files folder of Skype

Skype data is by default saved in the Windows C: drive %AppData% folder. Try to recover lost Skype messages received by:

  1. Press the Windows and R keys on the keyboard
  2. Type %appdata%/Skype/My Skype Received Files into the Run window and click OK.

Method 2: Restore from your conversation history in Cloud

Your Skype conversation history includes all the messages sent and received, along with the call details on Skype.

They are saved in the Cloud for 30 days. Skype also gives the option to keep history ‘forever’.Skype Privacy settings:Protect yourself from unwanted call and IMs.

So accordingly, you can view the lost/missed video messages by viewing the conversation history of that duration. Since the files are in Cloud, you can access them on any device by signing in to Skype account.

To view the videos messages in conversation history, follow the below steps:

  1. Go to Contacts or Recent, and click the name of the person/group who sent you the file. The instant messages and call history with that contact or group are displayed in the main window.
  2. Scroll up through your conversation history to find the file you want.
  3. Click the file and open it.

If you do not see the contact person or group scroll to the bottom and click Show earlier messages. Open the required conversation and view your video

Method 3: Search in the main database file of Skype

All the Skype data including messages and videos are stored in a database file – main .db except the deleted videos.

Try searching the missing video messages in main.db files. You can access it using a SQLite app/command line/browser editor in Windows PC or Mac.

To search missing videos in main.db through the browser:

  1. Go to browser link:
  2. Click the button to upload your Skype database file (main.db) and browse your chat history by following the on-screen instructions.
  3. Export all the messages contained in your database file.
Where is the main.db file on Mac?

On Finder from the dock of Mac navigate to Go > Home (~) > Library > Application Support > Skype/. Open the folder with your Skype name and access the main.db file. You can also copy it on your or other Mac/PC.


The complete conversation history, of all videos/photos exchanged, are saved in Skype and the main database file. If you are unable to find your required Skype video messages in these locations, get them back through one of most trusted and award-winning tool, Stellar Photo Recovery. The Software is very intuitive, affordable and saves you a lot of time. It is the best option out there for a hassle-free recovery of your videos.

About The Author

Sumona Chatterjee

Sumona is a tech blogger, avid photographer, & technogeek with vast experience in writing about media file recovery tips and tutorials. She has over 10 years of experience in media file recovery/media file repair technology. She is passionate about Photography, Creative Designing, Music, and Exploring lesser-known destinations. 

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  1. Ciao Sumona,

    with latest Skype version, I’m not able to find main.db in local. Fmore is no more possible to select “forever” for keep the history. Missing this option.

    1. Hi Michele, Yes you are correct the latest Skype version not having forever option. If you want to see where your Skype files you may follow the below steps:
      1. Go to the Skype Setting.
      2. Click the File Saving mode.
      3. Save the file at the desired location on your system.
      4. Click Ok.


  2. Hey Sumona,

    I was having a Skype video call with my mentor and had a 2.5hr video call which I was using screen recorder on my Mac, but I didn’t notice the sound was muted so I have a video with no dialogue. Is there anyway to retrieve the video convo that was done through my Outlook website for my Hotmail? Thanks!

    1. Hi Kyle, I thing no ways to retrieve the video conversation because the sound was not recorded anywhere that time when you on video call due to the sound was muted.

  3. I upgrade to the latest mac version and the damned thing erased all my contacts skype contacts. Thank for providing this article it’s helped me a lot!

    1. You can try the following Solutions for “Freezing Screen Sharing problem.”

      1. Restart or Re-install Skype. Download Skype ’s newest version that works best with Screen Sharing.
      2. Have an efficient system. An efficient system should have 1 GHz CPU, at least 512 MB of Memory (or more), 300kbps download and upload speed (or more).
      3. Close unused windows on the desktop. Close other unnecessary windows on your desktop while using Skype. Too many opened windows slows down the performance of your system.
      4. Upgrade, Upgrade, Upgrade! It is highly suggested that you keep your gadget updated. I strongly recommended that you upgrade regularly to keep up with the changing times.

  4. Hi, I always ask my friends when I had a problem with Skype on my Mac Book. I used your software for repairing some old video messages. It’s work great, I really appreciate it!

  5. Nice Post!! I am appreciating with you. I was reading some of the Information on this blog and I conceive this is really informative. Keep putting up Thanks!

  6. Awesome Post! I had an issue when I transferring files from old computer to new Lenovo laptop. All my skype data lost or deleted. After reading this blog, I retrieve my lost skype data. Thanks for given the ways to find the lost files.

  7. I recently downloaded Skype and due to some reason, when I go to video call, but there was an error in the video on my end. How to resolve this issue? Please help me.

    1. Hello Julie,

      Open your skype under menu go to Tools > Options > Video Setting, and check your webcam.

  8. I had kept my Skype video messages and chat on my Lenovo laptop drive. Unfortunately, my Windows 10 OS crashed. After reinstalling my Windows 10. I used data recovery tools like Recuva, Easeus but unsuccessful to recover my Skype data. When I used your software, it’s worked for me. Thanks a lot!

    1. Hello David,

      It’s really a moment of pleasure that our software works for you. Thanks for trusting us.

  9. I had the same problem on my Skype, and looking for ‘how to recover Skype video messages’ then I found your blog on google. I thank you for giving such a wonderful information. I thankful to you for sharing such a knowledgeable Information!

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