Summary: Do you want to know why you are receiving error code ‘0xc00000e9’? This error code indicates that your hard drive is failing, corrupted or might be damaged. In this blog guide we have provided all the fixing methods which you should try to resolve this issue.
The error code ‘0xc00000e9’ is typically related to a corrupt, damaged, or failing hard drive. The Windows system throws this error when you try to perform an I/O (read/write) operation on the storage drive. The error indicates that your PC is not able to communicate with your connected hard drive properly and thus, throws the error when you try to access it.
Usually, the error code 0xc00000e9 is caused by a damaged file system, outdated or corrupt device drivers, connecting wires, corrupt Windows system files or due to issues with computer BIOS/Firmware.
To fix the error code 0xc00000e9, you can perform the following checks and troubleshooting methods:
The issue often lies with the damaged or outdated hard disk drives. Device drivers can get corrupt or damaged due to several reasons such as virus or malware infection. To fix the issue, you can either reinstall or update the hard drive drivers. The driver updates can be downloaded from your hard drive manufacturer’s official website. Once downloaded, follow these steps to update or reinstall the hard drive driver:
Re-install Hard Disk Drivers
During restart, Windows automatically installs the disk drivers. Try to perform read/write operation on the disk after reboot to check if the error persists.
Check Disk (CHKDSK) utility scans the hard drive for the disk errors, bad sectors, and file system errors. It simultaneously tries to correct the errors and repairs the bad sectors that eventually damage the hard drive.
To run chkdsk scan on your affected hard drive, follow the below-mentioned steps:
Try to copy or paste the file. If the error code still appears, move to the next troubleshooting method.
The System File Checker (SFC) is an inbuilt Microsoft Windows utility that helps you scan and replace damaged or corrupt critical Windows system files which otherwise could cause several issues such as the error code ‘0xc00000e9’.
You can run SFC scan through command prompt using the following steps:
Inspect the connecting SATA wire for any physical damage that carries the electrical signals to the drive. In laptops, remove the hard drive and inspect the golden connectors on the hard drive and laptop’s motherboard for any dust or damage.
Reconnect the drive firmly and if needed, replace the damaged SATA cable in your PC. Turn on the PC and check if the error persists.
BIOS is a firmware that facilitates a low-level connection between the operating system and the system hardware components. Due to change in BIOS configuration settings, you may experience the error code 0xc00000e9.
To find out if BIOS is causing the issue, simply restore the BIOS settings to default. You can enter BIOS by pressing the F2 key on the keyboard. Alternatively, you may remove the CMOS battery to hard reset the BIOS settings.
As you are neither able to fix the error code ‘0xc00000e9’ nor can copy the files from the disk, a reliable data recovery tool such as Stellar Data Recovery- Standard for Windows is the only solution that can help you back up your inaccessible data and fix your affected drive.
You can follow the steps given below to restore data and fix your drive that is showing error code ‘0xc00000e9’:
At this stage, you have successfully repaired you drive without losing your crucial data. After installing Windows, transfer the data and use your PC same as it was before the issue.
Error code ‘0xc00000e9’ is avoidable if you keep an eye on your hard disk health with the help of readily available tools like CHKDSK and S.M.A.R.T. disk monitoring system. Additionally, always keep a backup of your system, as backups come handy in such a situation.
However, when the backup is obsolete or not available, you can use Stellar Data Recovery- Standard for Windows to restore your data from a corrupt or damaged hard drive that is inaccessible due to error code ‘0xc00000e9’.
The software allows you to restore the data from such inaccessible hard drive quickly and securely. Later you can format the drive or replace it with a new drive and transfer the recovered data.
Aruna Attri is a Senior Data Recovery Expert at Stellar®. She is a technology blogger and Windows expert. She has experience in Windows data recovery domain. She loves to troubleshoot Windows issue and write technical tips and tutorials.