Summary: The blog sheds light on 5 solutions to fix iPhone black screen of death and at the end, highlights a reliable approach to recover files just in case things go south.
“It goes like this. I always check my iPhone 13 within five minutes of waking up but this time the screen is completely black. I hold down the lock and home button multiple times but is of no use. Immediately I kept my phone on the charger and fortunately, it turned on but is stuck on the Apple logo for like 4 hours and nothing else. There’s more to it, I don’t have any backup of my phone and have some important documents and pictures in it. Can someone suggest to me how to fix the iPhone black screen of death but more importantly, how can I recover my data?”
-Anthony Aldo
In this particular case, there are two issues to be resolved.
Black screen in iPhone arises due to software or hardware issues. Firmware modifications, dropping the iPhone on the surface, iOS upgrade/downgrade, jailbreaking it, etc., are some of the common incidents that lead to black screen errors. But these 5 effective solutions can definitely fix the iPhone black screen of death error effectively.
One of the reasons why your iPhone is stuck on black screen could be due to the drained battery. Connect your iPhone to a power adapter and then press the ‘Home’ button, wait for a few minutes till the icon appears.
If the screen went black just after launching a particular app, then that app is the cause of the problem. To fix black screen of death, quickly press the ‘Home’ button twice, then swipe the screen left or right to see a list of recent apps. Swipe on that particular app to close it, and press the ‘Home’ button again to return to the home screen. Now, launch that app to check whether the issue is resolved or not.
If the issue repeats, contact the app developer (Apple support).
Follow these steps to force restart your iPhone to fix the issue:
For iPhone 7/7 Plus and above: Press and hold the power and volume button for a few seconds until the Apple icon appears.
For other iOS devices: Press the Power and Home button for at least 10 seconds until the logo appears.
After the reboot, the black screen will disappear.
You can restore your iPhone to Factory Settings via iTunes but doing so might wipe out all data. If you have a backup, then you’re good to go else you need to consider an iPhone data recovery software to recover lost data after the reset.
Follow these steps to reset your iPhone:
If all the above-mentioned methods didn’t fix the black screen of death, it is much likely a hardware issue. A Hardware fault is beyond to fix at your end, hence, take your iPhone to Apple for warranty coverage.
Reminder: These 5 methods may fix black screen of death but in the process, you may end up losing all your data. In case, you haven’t backed up your data, you can leverage Stellar Data Recovery for iPhone. A tool specifically designed to recover your lost data from your iOS device, iTunes, and iCloud backup.
Once the black screen error is fixed, run this tool and in 4 simple steps recover your data.
1. Connect your iPhone to your system and run the software
2. Select the appropriate option (Recover from iPhone, Recover from iTunes Backup, Recover from iCloud Backup, and Import file to iPhone)
3. Scan the connected device or the backup files
4. Preview files and save them at the preferred location
Try the Demo version to preview the lost data:
All Together
Now you know the 5 best solutions to fix the iPhone black screen of death error, you hold all the cards. Nonetheless, your objective is not only constrained to fixing the issue but to safeguard your data. Backing up your data will avert the disaster of data loss and just in case, you don’t have a backup, Stellar Data Recovery for iPhone works as an antidote.
Sumona is a tech blogger, avid photographer, & technogeek with vast experience in writing about media file recovery tips and tutorials. She has over 10 years of experience in media file recovery/media file repair technology. She is passionate about Photography, Creative Designing, Music, and Exploring lesser-known destinations.
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I have a new iphone 11 and issue with black screen. The method 3 works but not permanently, black screen keeps coming back out of blue. Should I try method 4? Authorised service says all is fine with the phone, after the check up, but I still have the black scree issue. Thank you!
Hi Neda,
Thanks for reaching out. I know how annoying it might get you to face this issue rigorously. As you mentioned, it’s your new iPhone 11, and I suppose it is under Apple Warranty. So please use it because even if you followed Methods 3 and 4, there wouldn’t be any assurance that the issue would get permanently resolved. The best advice is to replace your new iPhone 11 with the authorized Apple Service Center, which they will do for free.
I hope it gets resolved.