Summary: Are you facing ‘Error in Loading Media: File Could Not Be Opened’ message when trying to watch online videos? Learn how to fix this media file error in Chrome, Firefox, Safari and other browsers on Windows, Mac and Android.
You have just enrolled in a self-paced open online course to learn a new skill or to complete your degree while in-between jobs or to watch Billboard’s Top 100 picks to soothe your soul after a long tiring day. Be it for solace or for mere self-help, videos have made a significant impact on our lives and have flooded websites and social media outlets.
However, things may take an abrupt halt when while playing a video on the host website, the screen throws a message – ‘Error in Loading Media: File Could Not Be Opened’. This error although commonly reported in Chrome can occur in any browser, including Mozilla Firefox, Internet Explorer, Safari, Opera, or others.
So, if you encounter a media file loading error, what will you do? How will you troubleshoot this issue? Here we will share how you can fix the ‘media file could not be played’ error in any browser on PC, Mac, and Android.
Each time you are encountered with the ‘Media File Could Not Be Played’ error while playing a video, it’s mostly due to a browser issue.
Here are some easy solutions you can try to fix the error on your PC, Mac, or Android phone:
You can quickly fix error loading media file could not be played in Safari, Chrome, Firefox, or other browser by using these hacks.
Try the below workarounds that may fix the media loading error on PC, Mac, iPhone, and mobile phone:
Mostly the message ‘Error loading media: File could not be played’ occurs in Safari, Chrome, Opera etc., when there’s an Internet connection problem.
Apart from ensuring good Wi-Fi speed, if you are using VPN, first disconnect and then reconnect from the VPN. Now check if the media file could play smoothly in browser.
Changing browser settings might help you to resolve the ‘Media file could not be played’ error. When you reset, all data including Safari and Chrome other browser settings, extensions, and browsing history are removed.
Steps to reset browser settings in Chrome:
Steps to reset browser settings in Safari on Mac:
To reset Safari to default settings on Mac, you need to remove Safari’s history, cookies, cache, and disable extensions. Here are the quick steps:
Now open the host website of your video in the browser and see if it plays without the error.
If the media file loading error appears in any browser, ensure that you are using the latest version.
Steps to update Chrome browser (on Windows/ Mac)
If you still get the error message, clear cache, and cookies and then play the media file.
Steps to update Safari on Mac:
For steps to update Safari on PC or iPhone, click here.
Installed browsers on your Android phone should automatically update when you have turned on Auto-update apps in Play Store Settings. However, you can also check if there’s a new browser update available to fix the error loading media file could not be played in Android.
Steps to update browser in Android:
Cache and Cookies are a small piece of information that is stored in a web browser’s directory to provide you with a better user experience. Browsers whether Chrome or Internet Explorer tend to store cache and cookies to speed up the loading process; however, with time, these cache & cookies pile up in the system, creating problems such as the ‘Media File Could Not Be Played’ error. Therefore, you must clear all cache, cookies, and browser history on a regular basis.
Steps to delete cache, cookies, and browser history on Chrome:
To clear cache and cookies in other web browsers, go through this link: https://kb.iu.edu/d/ahic
After deleting cache and cookies, try playing the media file. If the issue persists, try playing the media file in incognito mode.
Incognito doesn’t store any cookies and automatically deletes your search and browsing histories. Simply press ‘CTRL + SHIFT + N’ keys to turn on incognito mode. Enter the website link and play the file.
If you’re having trouble playing the video file, this could be due to hardware acceleration. When enabled, hardware acceleration passes graphical intensive tasks within the browser to make it perform better. However, it may be the cause of the ‘Media File Could Not Be Played’ error; therefore, disable it and then play the media file.
Steps to disable hardware acceleration in Chrome on PC/ Mac:
Steps to disable hardware acceleration in Opera:
Note: The latest macOS doesn’t allow to enable or disable hardware acceleration in Safari.
If the ‘Error loading media. The file could not be played’ error is occurring because of browser extensions, disable them.
You can check if the browser extensions are causing the error. Open the video hosting website in Incognito Mode and play its video. If the video plays smoothly without any error, it indicates, an extension is causing the media file error.
Steps to disable extensions in Chrome:
Steps to disable extensions in Safari on Mac:
Can’t play downloaded & saved videos on PC, Mac, Android phone!
If you’re unable to play video files saved on your Windows, Mac, or smartphone, utilize a video repair tool to troubleshoot the issue. When files are not completely downloaded or there is an interruption in the transfer process, you’re likely to encounter video playback errors.
It’s annoying to face ‘Error loading media. The file could not be played in any browser when you want to watch an important video. One of the above methods can help you to fix the media file error in Chrome, Safari, Opera, or another browser on your computers and Android devices.
Do share with our readers in the comment section below stating which method to fix the media file loading error worked in your case.
Sumona is a tech blogger, avid photographer, & technogeek with vast experience in writing about media file recovery tips and tutorials. She has over 10 years of experience in media file recovery/media file repair technology. She is passionate about Photography, Creative Designing, Music, and Exploring lesser-known destinations.
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