How to Fix ‘Outlook Connect Error 10060’?

The Outlook Connect Error 10060 is a common issue encountered by Outlook users when sending or receiving emails. This error appears when the email client is not able to make a connection with the mail server within the set time frame. The error code “10060” shows a connection timeout. This error is usually caused by configuration or network-related problems. In this article, we will discuss how to fix the Outlook Connect Error 10060 to resolve the Outlook send receive error.

Common Outlook Connect Error 10060 Messages

The user may come across different error messages related to the Outlook Error 10060, such as.

• Socket Error # 10060 Connection timed out.
• The connection to the server has failed. Account: ‘your account’, Server: ‘ xxxxxxxxx, Protocol: SMTP, Port: 465, Secure (SSL): Yes, Socket Error: 10060, Error Number: 0x800CCC0E.
• Cannot connect to SMTP server xxxxxxxxx, connect error 10060.
• An unknown error has occurred. Server Error: 421. Server Response: 421 Cannot connect to SMTP server xxxxxxxxx, connect error 10060.
• Server Response: 421 Cannot connect to SMTP server xxxxxxxxx, connect error 10060. Server: ‘smtp-mail.outlook.com.’
• The server responded: 421 Cannot connect to SMTP server xxxxxxxxx, connect error 10060.
• Task ‘*****@outlook.com – Sending’ reported error (0x800CCC67): ‘  The server responded: 421 Cannot connect to SMTP server xxxxxxxx, connect error 10060.’
• IMAP import setup: Cannot connect to xxxxxxxx (error code: 10060).
• “Outlook Express Socket Error 10060–The connection to the server failed Account: xxxxxxxx.”

Causes of Outlook Connect Error 10060

The Outlook Connect Error 10060 may occur due to the following reasons:

1. Network Connectivity Issues
2. The firewall is blocking the connection.
3. Inaccurate network settings, such as proxy server settings.
4. Unstable or slow internet connection.
5. Incorrect Email Server Configurations
6. Mail server setup not configured correctly.
7. The mail server has the wrong port numbers.
8. Antivirus or Firewall Interference
9. Outlook’s access to the internet or email servers is blocked by antivirus or firewall software.
10. Server or Service Issues
11. Problem with the mail server.
12. Service provider issues or maintenance affecting the email server.
13. Incorrect Outlook Configuration
14. Incorrect email account settings configured in Outlook.
15. Corrupted Outlook profile or data file.
16. Faulty Third-party Add-ins or Extensions
17. Incompatible or malfunctioning Outlook add-ins or extensions.

Solutions to Fix the ‘Outlook Connect Error 10060’

Follow the below-mentioned solutions to fix the error 10060 in Outlook.

1. Test Your Internet Connection

Verify that you have a stable internet connection by checking the network icon on your system’s taskbar or accessing a website. You can also restart your computer and modem/router. If internet connection is working fine, then follow the next methods.

2. Configure Your Email Account

The Outlook Connect Error 10060 may occur if the email account configuration is not correct. So, configure your email account correctly by following the below steps:

The Outlook Connect Error 10060 may occur if the email account configuration is not correct. So, configure your email account correctly by following the below steps:

• Open Outlook

• Open the File tab and select Account Settings > Account Settings.

• Select your current POP3 account and click Change.

• Choose More Settings and click Advanced.
  • Mark the “This Server requires an encrypted connection SSL” checkbox to ensure a secure connection.
  • For a POP3 account, set the incoming server port to 995 or to 993 for an IMAP account.
  • Set the “Use the following type of encrypted connection,” option to SSL for improved security.
  • Set the outgoing server port to 465 to ensure smooth sending of emails.
  • Uncheck the “Leave a copy of the message on the server” box.
• Click the “OK” button to save the changes.

3. Configure Server Authentication

Configuring Outlook server authentication is essential for secure email access. Follow the steps below to configure server authentication in Outlook:

• Open Outlook.

• Click on File, select Account Settings, and then Account Settings.

• Select your existing POP3 account and click Change.

• Choose More Settings and click Advanced.
• Click on the Outgoing Server.
• Mark the checkbox “My outgoing server (SMTP) requires authentication.”
• Choose the option “Use same settings as my incoming mail server”.

4. Enable Outlook File Access Through Firewall

Firewall may also interfere with Outlook functioning, resulting in the error. You can change your firewall settings to allow access to Outlook by following these steps:

• Open the Windows Control Panel and navigate to Windows Defender Firewall.

• Choose “Allow an app or feature through Windows Defender Firewall.”

• Make sure Microsoft Outlook is allowed through the firewall by checking the boxes for “Private” and “Public.”

5. Repair Outlook PST File

The Outlook Connect Error 10060 may also occur if your Outlook data file (PST) is corrupt. You can use ScanPST.exe to fix the issues with your PST file. Follow these steps:

• Close Outlook and locate the ScanPST.exe file on your computer.
• Double-click on ScanPST.exe to start it.

• Choose the PST file you’d like to scan and fix.
• Click “Start” to begin the scanning process.
• Click “Repair” to fix the errors found.

• Launch Outlook and check if the error is fixed.

If ScanPST fails to repair the PST file, consider using an advanced PST repair software, such as Stellar Repair for Outlook to repair the corrupted PST file.

Conclusion

The Outlook Connect Error 10060 can be caused by many reasons, such as internet problems, wrong mail server settings, software conflicts, etc. By following the above solutions, you can resolve the error and regain full functionality of your Microsoft Outlook email account. If the PST file is corrupt, use a PST repair software, like Stellar Repair for Outlook, to repair the file with complete integrity.