Summary: ScanPST.EXE (Inbox Repair Tool) is a Microsoft Outlook built-in PST file repair tool located in the Outlook installation directory. However, the ScanPST location may vary based on the Outlook and Windows version. In this guide, you will learn how to locate or find the ScanPST location in Outlook 2021, 2019, 2016, 2013, 2010, and 2007. We have also mentioned a PST repair tool that you can use when ScanPST fails to repair a corrupt or damaged PST file.
Contents
Microsoft Outlook recommends using its built-in Inbox Repair tool, also known as ScanPST, to repair damaged or corrupt Personal Folder (.pst) files. The tool works by checking the data integrity errors in the Outlook PST file. If errors are found, ScanPST.exe or Inbox Repair Tool removes them and provides you with an error-free PST Outlook data file. However, to use the tool, you need to find its location.
TIP: If ScanPST.exe is missing or fails to recover lost or corrupt Outlook mailbox items, try the free demo version of Outlook PST Repair Tool to resolve the issue.
The ScanPST location is fixed by default. It can be found in the Outlook installation directory. But, keep in mind, the location of the installation directory may vary based on the Outlook and Windows version you’ve installed on your computer.
For instance, 32-bit Outlook is installed in the Program Files (x86) directory while 64-bit Outlook client is installed in the Program Files directory on your Windows PC. This may further vary if you use 32-bit or 64-bit Windows OS.
Based on the Outlook and Windows version, browse the following locations to find ScanPST.
Below are the paths where you can find ScanPST for Outlook 2021, 2019, 2016, and Office 365 on Windows (both 32-bit and 64-bit versions):
You can find the ScanPST at the following locations for Outlook 2013 on Windows.
Below are the paths where you can find ScanPST for Outlook 2010:
Below are the paths to find ScanPST in Outlook 2007:
Note: Here, ‘C’ is the disk drive. The destination path, as stated above, should be followed to know the ScanPST location.
Once you have located the ScanPST, follow these steps to repair the corrupt Personal Folders file (.PST):
Note: Before using the tool, close Outlook, and other applications.
Step 1: Double-click on SCANPST.exe.
Step 2: In the Microsoft Outlook Inbox Repair Tool window, click Browse to select the PST file you want to scan for errors.
Step 3: Once the file is selected, click Start to initiate the scanning process.
Step 4: If any errors are found, click Repair to fix those errors.
The repair process may take a while to complete. Wait for the tool to finish the repair. ScanPST.exe may freeze or stop responding. You must wait for the tool to respond. However, if it does not respond after a while or crashes, it indicates that the tool can’t repair the PST or the PST is either large or severely damaged. In such cases, you don’t have any option but to use an advanced PST repair software, such as Stellar Repair for Outlook.
Note: ScanPST.exe can only fix minor corruption and integrity errors. Also, it does not support an encrypted or PST file larger than 2 GB.
Manual Guide: SCANPST.EXE Missing Location Manual
If the ScanPST tool doesn’t work or you can’t find the location of ScanPST for Office 365 or any other Outlook version, use Stellar Repair for Outlook. This software is recommended by MS Outlook experts to fix PST file corruption and integrity errors.
The free version of the software provides a preview of emails, calendars, attachments, folders, etc. The feature-rich PST repair tool supports all MS Outlook versions and enables you to save the repaired mail items in EML, MSG, RTF, HTML, PDF, DBX, and MBOX formats.
The PST file repair software also offers ‘Find’ functionality to search and scan PST location in the selected volume. Plus, the software also provides an option to export the repaired mailbox items to Office 365 directly.
See the detailed working of Stellar Repair for Outlook (MVP Recommended alternative to ScanPST).
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Eric Simson is an Email Platform Consultant and is associated with Stellar Data Recovery from last 6 years. He writes about the latest technology tips and provides custom solutions related to MS Outlook, MS Exchange Server, Office 365, and many other Email Clients & Servers.
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I have Office 2021, but it seems to be using the root > Office 16 folder, where I found scanpst.exe. I previously had Office 2019, but I don’t have folders greater than Office 16.
What’s the “/root/” part of the locations? On a regular Outlook installation there’s no “root” folder in the path. Maybe you mixed something up? Like /OfficeXY/? I doubt this article was checked by an experienced person.
Great blog here! Very helpful to find ScanPST.exe in different versions of outlook.
Thanks, Jacquie! For sharing your feedback.
Great!
This useful stuff saved my time and helped to discover ScanPST.exe location in Outlook 2019.