Table of Content
    Repair PST File

    How to Find Scanpst Location in Outlook 2021, 2019, 2016, 2013, 2010 & 2007?


    Table of Content

      Summary: ScanPST.EXE, also known as Inbox Repair Tool, is a Microsoft Outlook built-in PST file repair tool located in the Outlook installation directory. However, the ScanPST location may vary based on the Outlook and Windows versions. In this guide, you will learn how to locate or find the ScanPST. We have also mentioned a PST repair tool that you can use when ScanPST fails to repair the corrupt or damaged PST file.

      Microsoft Outlook recommends using its built-in Inbox Repair tool, also known as ScanPST.exe, to repair damaged or corrupt Personal Folder (.pst) files. The tool checks the data integrity errors in the Outlook PST file. If inconsistencies or errors are found in the scanned PST file, ScanPST.exe tries to fix the errors and inconsistencies by removing the bad items from the PST file. This helps you get back an error-free PST Outlook data file. However, to use the tool, you need to find its location. Below, we will explain how to locate ScanPST.exe on your system.

      TIP: If ScanPST.exe is missing or fails to recover lost or corrupt Outlook mailbox items, try the free demo version of Outlook PST Repair Tool to resolve the issue.

      How to Find ScanPST.exe Location?

      The ScanPST location is fixed by default. It can be found in the Outlook installation directory. However, the location of the installation directory may vary based on the Outlook and Windows version you’ve installed on your computer.

      For instance, 32-bit Outlook is installed in the Program Files (x86) directory while 64-bit Outlook client is installed in the Program Files directory on your Windows PC. This may further vary if you use 32-bit or 64-bit Windows OS.

      scanpst file default location

      Below are the paths where you can find ScanPST.exe for Outlook 2021, 2019, 2016, and Microsoft 365 on Windows (both 32-bit and 64-bit versions):

      For Outlook 2021, 2019, and 2016 Click-to-Run installation on a 32-bit version of WindowsC:\Program Files(x86)\Microsoft Office\root\Office16
      For Outlook 2021, 2019, and 2016 Click-to-Run installation on a 64-bit version of WindowsC:\Program Files\Microsoft Office\root\Office16
      For Outlook 2021, 2019, and 2016 MSI-based installation on a 32-bit version of WindowsC:\Program Files(x86)\Microsoft Office\Office16
      For Outlook 2021, 2019, and 2016 MSI-based installation on a 64-bit version of WindowsC:\Program Files\Microsoft Office\Office16
      For Outlook 2013 Click-to-Run installation on a 64-bit version of WindowsC:\Program Files\Microsoft Office 15\root\office15
      For Outlook 2013 Click-to-Run installation on a 32-bit version of WindowsC:\Program Files(x86)\Microsoft Office 15\root\office15
      For Outlook 2013 MSI-based installation on a 64-bit version of WindowsC:\Program Files\Microsoft Office\Office15
      For Outlook 2013 MSI-based installation on a 32-bit version of WindowsC:\Program Files(x86)\Microsoft Office\Office15
      For Outlook 2010 on a 64-bit version of WindowsC:\Program Files\Microsoft Office\Office14
      For Outlook 2010 on a 32-bit version of WindowsC:\Program Files\Microsoft Office(x86)\Office14
      For Outlook 2007 on a 64-bit version of WindowsC:\Program Files\Microsoft Office\Office12
      For Outlook 2007 on a 32-bit version of WindowsC:\Program Files(x86)\Microsoft Office\Office12
      Other typical locationC:\Program Files\Common Files\System\Mapi\1033
      Other typical locationC:\Program Files\Common Files\System\MSMAPI\1033
      Other typical locations (for Windows NT and Windows 2000)C:\Program Files\Common Files\System\Mapi\1033\NT
      Other typical locations (for Windows 95 and Windows 98)C:\Program Files\Common Files\System\Mapi\1033\95

      Note: Here, ‘C:’ is the disk drive where Program Files and Program Files(x86) folders reside. The destination path, as stated above, should be followed to know the ScanPST.exe location.

      Steps to Repair Corrupt PST File using Outlook ScanPST

      Once you have located the ScanPST, follow these steps to repair the corrupt Personal Folders file (PST) with ScanPST.exe:

      Note: Before using the tool, close Microsoft Outlook, and other applications.

      Step 1: Double-click on SCANPST.exe.

      Step 2: In the Microsoft Outlook Inbox Repair Tool window, click Browse to select the PST file you want to repair.

      Microsoft Outlook Inbox Repair Tool window

      Step 3: Once the file is selected, click Start to initiate the scanning process.

      Step 4: If any errors are found, click Repair to fix those errors.

      The repair process may take a while to complete. Wait for the tool to finish the repair. ScanPST.exe may freeze or stop responding. You must wait for the tool to respond. However, if it does not respond after a while or crashes, it indicates that the tool can’t repair the PST or the PST is either large or severely damaged.

      ScanPST.exe has a few notable limitations, such as:

      • It can handle and fix only minor corruption and integrity errors
      • It does not support an encrypted PST file
      • It may fail to repair a PST file larger than 2 GB
      • It may delete or remove mail items that it deems corrupt or bad
      • It cannot fix structural damage in PST files
      • It may fail to detect and resolve all errors
      • It does not help recover any deleted mail items

      Note: ScanPST.exe can only fix minor corruption and integrity errors. Also, it does not support an encrypted or PST file larger than 2 GB.

      Manual Guide: SCANPST.EXE Missing Location Manual

      What If ScanPST.exe Is Missing or Doesn’t Work?

      If the ScanPST tool doesn’t work or you can’t find the location of ScanPST, you can use an PST repair software, such as Stellar Repair for Outlook. This software is recommended by MS Outlook experts to fix PST file corruption and integrity errors. It enables you to save the repaired mail items in PST, EML, MSG, RTF, HTML and PDF file formats . Plus, the software also provides an option to export the repaired mailbox items to Microsoft 365 directly. The PST file repair software also offers ‘Find’ functionality to search and scan PST locations in the selected volume. The free version of the software provides a preview of emails, calendars, attachments, folders, etc. This feature-rich PST repair tool supports all MS Outlook versions.

      Conclusion

      ScanPST.exe is a useful tool provided by Microsoft to help you address minor issues with Outlook data files, such as PST. To use this tool, you need to first locate it on your system. Above, we have mentioned the locations of ScanPST.exe based on the Outlook and Windows versions. However, it has several limitations that may impact its effectiveness and lead to further damage or data loss. To repair the corrupt PST file safely without the risk of data loss, you can use an Outlook PST repair tool, such as Stellar Repair for Outlook.

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      About The Author

      Eric Simson linkdin

      Eric Simson is an Email Platform Consultant and is associated with Stellar Data Recovery from last 6 years. He writes about the latest technology tips and provides custom solutions related to MS Outlook, MS Exchange Server, Office 365, and many other Email Clients & Servers.

      43 comments

      1. I recently formatted my windows 7 machine and upgraded to Office 10…took a backup of my PST files, but on running them I found out that most of my emails from 2016 are missing.

        I also had found that this one .exe file missing from default SCANPST.EXE location in Outlook 2016. HELP!

        1. A major attack can be emptied your ScanPST.exe file. In this situation, you should go for an alternative solution like Stellar Outlook PST Repair.

      2. I have just discovered the location but ScanPST.exe is missing. What should do with my Outlook? I can’t leave 65,897+ business emails.

        Help!

      3. Can you provide any reference of comparison between ScanPST.exe VS Stellar Outlook PST Repair?

        It would be more relevant for me.

        1. Just Google the “Clint Boessen’s (MVP)” comparison review about Stellar Repair for OutlookSoftware with ScanPST.exe.

          It would be helpful for better understanding.
          Source: Read More

          1. Hi Erick,

            My office 14 scanpst location was empty but Stellar PST Repair did a great job. I agree with Clint Boessen and You.

      4. ScanPST.exe file is missing in Outlook 2016 at:
        Program Files(x86)\Microsoft Office\root\Office16

        Help me to find the correct Scanpst location. I have lost 5678+ emails without receiving any error message. So, I can’t wait for a single day.

        1. Hi Isabella,

          Sometimes, an unknown error or bug can trash your ScanPST.exe file. In this situation, you can try Stellar Repair for Outlooki.e. developed by Microsoft Gold Certified vendor.

      5. Successfully, I am locating ScanPST.exe in Outlook 2007 version, but the file (.exe) is not opening.

        How could I start the repair process?

        1. Sometimes, ScanPST.exe is not responding due to a presence of error/bug at local PC. In this situation, you can go for the alternative solution like Stellar Outlook PST Repair.

      6. Last year, I had experienced that errors can damage your ScanPST.exe file. My scanpst.exe was missing in outlook 2013.Then, I had taken the assistance of Stellar Outlook PST Repair.

      7. ScanPST.exe might be failed to generate expected result in some critical situations such as:
        1. Presence of Unknown error of bug
        2. Attack of Virus
        3. Error empties content of ScanPST.exe
        4. Severely corrupt Outlook PST file
        5. Corrupt PST file on External media devices like HDD

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