Summary: This blog will help you resolve ‘QuickBooks Won’t Open Company File’ issue. It will discuss error messages you may encounter when accessing or opening a QuickBooks Company (QBW) file. Also, it will describe steps to troubleshoot the issue manually. If you suspect corruption in the Company file, use a QBW file repair tool to access your data for QuickBooks 2021 or lower versions quickly.
When trying to access or open a QuickBooks company file, the file might not open. Or, you may see warning messages including the ‘-6000 series’, or the ‘C series errors,’ etc. Sometimes, you may even experience QuickBooks crashes when opening the company file.
Error messages you may get when accessing or opening a QBW file are as follows:
Below are a few error messages you may receive when QuickBooks attempts to access the QBW file.
Read This: How to fix QuickBooks® Enterprise Error 3371?
You may be unable to company file in QuickBooks desktop due to the following reasons:
Perform the following steps in the given order to diagnose and fix the issue:
NOTE: Before troubleshooting these steps, make sure you are using the latest updated version of QuickBooks (QB). If not, update it to the latest release. Proceed with the steps below if the problem persists.
QuickBooks® Desktop uses different file types to store data. For opening a company file (QBW), you need to ensure that the filename ends with ‘.qbw’ extension. However, you cannot open other file types like backup data files (QBB) and portable files (QBM) by using the .qbw extension.
Verify if the problem is with the file or the program. For this, press the Control key and double-click on the QuickBooks icon to open the program. If it does not open, resolve the QuickBooks® not opening issue. But if the program opens, try opening a sample company file. Proceed with the next step when the file opens.
If the above solution fails, perform the following:
NOTE: You can also choose to exit QuickBooks to close the company file.
This may help you open the file. If not, move on to the next step.
NOTE: Skip this step, if your QBW file is not hosted on a network or if you don’t use a multi-user mode.
Verify that only one PC can access the company file in a multi-user environment. If multiple users are using it, you will need to turn off hosting in other PCs, and here’s how:
Issues in the QBW file’s location may be preventing it from opening. Move the file and open it from there. Here’s how:
1. Open File Explorer.
2. Locate the folder with your company file.
3. Right-click the company file, and click Copy.
4. Paste the file on your Windows desktop and rename it.
5. Open QuickBooks®, go to the File menu, and choose Open or restore company.
6. Select and open the company file that you copied on the desktop.
If the copied company file does not open, skip to the next step. If it opens, then the issue is with your file location. If so, perform the following:
1. Move the copied file back to the original folder and use it as your main company file.
2. Rename the original .qbw file you copied.
TIP: To know you don’t need to use the original file, add the word“old” to its name.
When QB closes with ‘open windows’, it automatically re-open the same windows again. Follow these steps to prevent them from opening automatically:
Open the file by using the same QB version that last opened it. If you’re unaware of the version, follow these steps:
Proceed to the next step if the above steps fail.
Take a look at the properties of your company file:
Try opening your QBW file on another computer. If it opens there, it is a problem with your QB installation on the first computer. In that case, try opening the file from the first PC after following these steps:
If none of the above steps work, the chances are that there is corruption in the company file. Use Stellar Repair for QuickBooks® Software to repair a corrupt QBW file, without making any changes to the original file. It also helps recover all components of the QBW file, such as employees, vendors, company, and customers. The software can also fix all types of errors like 6000 series error codes, unrecoverable errors, etc. in QuickBooks data files. You can download this QuickBooks® file repair software to repair QB files created in versions 2021 till 2007. It also supports data recovery from the backup (QBB) file.
Plus, it offers a preview of all the recoverable data hosted in the data files. The solution can effectively recover QuickBooks® data files of multiple country editions, including USA, UK, South Africa, Germany, New Zealand, Canada, and Australia.
Hopefully, the steps covered in this blog will help you resolve the ‘QuickBooks won’t open company file’ issue. If none of them works, the QBW file is likely corrupt. In that case, use Stellar Repair for QuickBooks® Software to repair the QBW file. Feel free to provide feedback on whether our troubleshooting guide was able to help you.
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