Summary: In this blog post, we have discussed the Outlook error “something went wrong and your search couldn't be completed” in detail. We have shared some effective solutions to fix the error. We’ve also mentioned an Outlook repair tool that can help you resolve the error if it is occurred due to corrupt PST file.
As an Outlook user, you may encounter the error “something went wrong and your search couldn’t be completed”, while trying to search for an email or mailbox item in Outlook. The most likely reason behind such error is the damaged Windows Search Service. This error may also occur due to conflicting third-party add-ins, incompatible server assisted search, or any other reason.
In this guide, we’ll be discussing some effective solutions to fix the error in Outlook “something went wrong and your search couldn’t be completed.”
Following are some solutions that can help you fix the error “something went wrong and your search couldn’t be completed”:
If your Windows Search Service is damaged, it may cause the “Outlook something went wrong…” error. You can verify this by following these steps:
If the Windows Search service is inactive, you can right-click the service and select Start from the menu. This may fix the problem. However, in most cases, you need to rebuild the service from scratch. To do that, follow these steps:
Note: These are hidden files. So, enable the settings to display hidden files.
Sometimes, the error “Outlook something went wrong and your search couldn’t be completed” is generated when an add-in prevents the Outlook search function from working properly. You can fix the error by identifying and removing this particular add-in. You can find the list of installed Outlook add-ins by going to File > Options > Add-Ins > Manage [COM Add-ins] > Go.
Some Outlook 2016 users have reported that they encountered the error when FAST search (server assisted search) isn’t compatible with the Exchange version. To resolve the error, you can disable the server assisted search. Follow the steps below:
If Outlook program files are corrupt, you may face challenges in using Outlook Search properly. You can repair Outlook and other Office applications by following these steps:
Note: If the Outlook data file or Personal Storage File (PST) is corrupt, you can repair it with ScanPST.exe. If the corruption is severe, you need to use an advanced Outlook repair application such as Stellar Repair for Outlook.
If you have installed the following Windows updates, you may encounter the error: KB4022722 (Windows 7), KB4021558, and KB4022722 (Windows 10). You can download and install Microsoft’s Hotfix or install all the pending Windows updates to fix the error.
The PreventIndexingOutlook registry key may also cause the search error. You can delete this key to resolve the issue. To delete this key, follow these steps:
The error in Outlook “something went wrong and your search couldn’t be completed” may occur due to various reasons. You can easily fix the error by following the solutions mentioned in this post. In case the error is caused by a damaged or corrupt PST file, you can repair the file with Inbox Repair Tool or an advanced PST repair tool.
Abhinav Sethi is a Senior Writer at Stellar. He writes articles, blog posts, knowledge-bases, case studies, etc. for different technologies. He also has a keen interest in digital forensics and helps forward-thinking companies fight different threats with apt solutions.
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