Summary: When playing videos online, you may encounter an error, "This video file cannot be played.” In this post, we’ve mentioned the reasons that may result in this error. Also, we’ve discussed various ways to fix the error.
“When I attempted to play a video clip on Google Chrome recently, I received an error that said, “This video file cannot be played”. Is there a problem with the video file or my browser? Do I require a media player extension?”
This is a query posted on an online forum by a user who couldn’t play video files in Google’s Chrome web browser on his system. But not just Chrome, such an error can also occur in Mozilla, Safari, and any other browser. When streaming content through platforms, like Netflix, YouTube, or Amazon Prime, you can also face the “video file cannot be played” error. Before discussing the solutions to fix this error, let’s take a look at the reasons that may cause it.
You can face the “video can’t be played” error because of the following reasons:
Contents
When trying to play a video, if you see a message that says “this video cannot be played”, “this video is unavailable in your country,” or “this video is inaccessible on this device,” here’s what you should do.
The first thing to do is refresh the website and reopen your browser. If the problem persists, try exiting your web browser and then re-launch it. Now try to play the same video again to see if the warning still appears.
Using a VPN is the best approach to access video files that aren’t available in your region. Such software eliminates the barrier created by your IP address and allows you to view videos that aren’t accessible in your area. It shields your device’s IP address while assigning you a new one from another country.
Most machines have Hardware Acceleration functions that use Graphic Processing Unit (GPU) to render videos on your device. It lowers the percentage of Central Processing Unit (CPU) used by your browser. Although it is generally useful, it may create issues such as the “video cannot be played”. Turning this function off might be a good way to get rid of the error.
Here’s how to disable the Hardware Acceleration features:
A cache is a component in computing that saves data in order to serve new requests for that data more quickly. If your browser or computer’s cache has become damaged, your device may display the “video cannot be played” error.
You can resolve the problem by clearing the cache as follows:
In some circumstances, changing the selected video quality may result in the “this video cannot be played in Chrome” error. If your internet speed isn’t good enough for a high-definition (HD) movie or your hardware isn’t compatible, you won’t be able to play the video file. Thus, it is recommended to change the video quality to a lower resolution.
This is how you can do it:
Often, users install web browser extensions to augment their web surfing experience. For instance, you might be using extensions for checking word count, internet speed, emoticons, etc. While most extensions work fine, sometimes a couple of them may cause errors while trying to stream videos online.
You can resolve this by disabling all extensions in your web browser. Follow these steps:
Your web browser’s settings or configuration may affect the video’s visibility too. Try resetting it to its default settings.
Note: Resetting it this way will delete all your previously installed extensions, bookmarks, history, and other data. You can use the sync feature to prevent these settings from being lost or you can take a backup.
To restore your browser’s default settings, simply follow these simple steps:
If you have tried everything mentioned above but still not overcome “this video cannot be played” error, it indicates there’s an issue with the video itself. In such a case, you can switch to another source for watching the video or download it on your system and then try watching it.
If after downloading it too it doesn’t play, we recommend using a professional video repair tool, such as Stellar Repair for Video to fix the errors within the file. Equipped with an intuitive interface and broad compatibility, this software can fix severely corrupted or damaged videos in just a few clicks. This is how you can repair a video using Stellar Repair for Video.
The error “this video file cannot be played” may occur when watching geographically restricted content online or when trying to access videos that haven’t been uploaded correctly. By implementing the methods outlined above, you can easily solve such errors.
Sumona is a tech blogger, avid photographer, & technogeek with vast experience in writing about media file recovery tips and tutorials. She has over 10 years of experience in media file recovery/media file repair technology. She is passionate about Photography, Creative Designing, Music, and Exploring lesser-known destinations.
