How to Fix Videos Not Playing on Android Phone

‘Few days back I recorded some important videos with my Samsung smartphone for a project. But now when I try to play these videos from Gallery on my phone it says ‘Can’t play video.’ Please help.’

‘Some of my stored videos are not playing on an Android phone. I get this error – ‘video cannot be played.’ I restarted my phone but of no use. I use Android Lollipop OS. Is there a way I can fix videos not playing on Android phone?

Video Repair Video Repair Mac

Your Android phone is a handy device to shoot, store, watch and share videos. It gets really frustrating when your mobile videos do not play properly or give an error, especially if the videos are of work or any important personal occasion.

There can be many reasons for your videos not playing on Android phone such as:

  • Your video is corrupt
  • The media player is outdated
  • Android OS is not updated
  • The video is not downloaded completely from the source
  • Your mobile SD card is corrupt
  • You downloaded an untrusted software/app

How to Fix Videos Not Playing On Android phone

Try the below methods to play videos on your Android phone. You can apply these methods to fix ‘videos not playing’ issue in any Android phone, such as Samsung, Xiaomi, Motorola, HTC etc.

  1. Restart/Reboot your device
  2. Clear cache on your Android phone
  3. Uninstall insecure apps on your mobile
  4. Install VLC player/MX Player on the mobile phone
  5. Update your Android OS
  6. Uninstall Dubious Software
  7. Get Stellar Repair for Video
  8. Reset your app preferences
  9. Factory Reset your Smartphone

Also read:

How to fix Video Playback Errors and Issues?

Solved: iPhone Videos not playing on Windows

1. Restart/Reboot your device

Restarting smartphone is the most simple troubleshooting way which may help to play your videos . Close all the applications on your mobile. Restart/reboot the phone. Next, go to Gallery and check if your videos are playing or not.

2. Clear cache on your Android phone

Cached data is required to reduce loading time but clearing the cache is also essential as a part of troubleshooting to address a number of issues that may arise due to corrupted cache data.

To clear data on your smartphone go to Settings > Storage/ Application Manager > Clear Cache. Now, go back to the Gallery to play the videos.

3. Uninstall insecure apps on your mobile

Trojans are a menace for your Android phones too. If you have downloaded any app or software from an untrusted source, remove it. There are chances that it is disrupting the smooth functioning of your mobile device including not letting you play your mobile videos or else making your videos corrupt.

4. Install VLC player/MX Player on Android phone

It might be possible that the media player on your Android phone does not support the video codec you are trying to play. Install a compatible video player like VLC player, BS Player or MX Player from the Android app store.

5. Update your Android OS

Update your Android OS to fix videos not playing problem. Before updating the Android OS, it is recommended to always back up your mobile data like contacts, photos and videos etc.

Although OS update does not cause data loss but any technical glitch during the process may lead to loss or corruption of your mobile phone information. So it is better to be safe than to repent later.

How to update Android OS in mobile phone

  • Connect your Android phone to Wi-Fi
  • Open Settings on your Android phone
  • Scroll down and tap About Device
  • Tap Update. In some mobiles, it may be Software Update or System Firmware Update depending on the Android version
  • Tap Check for Updates
  • Tap Update
  • Tap Install/ Reboot and Install/ or Install System Software, whichever you see. Download and installation process begins.

Once the installation completes, your mobile phone automatically reboots.

6. Uninstall Dubious Software

It may happen sometime that you may not be able to play video on your Android device since you have installed some unsecured app from somewhere else besides official app store. Such unsecured app is capable to block the video playback in your Android device, It is always advised to uninstall it.

 7. Get Stellar Repair for Video

If you can play some video files on your Android phone, then the problem is not with the device or media player. Your video files may have gone corrupt.

Transfer the mobile videos to computer. Try to play them again on your system. If still, they are not playable, the videos have got corrupt. Stellar Repair for Video, a video repair tool is the best and the easiest solution to fix videos not playing issue on Android Phone. It is completely safe to download and free from any malware or Trojan. You can repair your videos that have turned choppy, jerky, blurry, or out of sync.

The free demo version of the software is good enough for evaluating whether a video corruption issue can be resolved.

Video Repair Video Repair Mac

Fix videos not playing on Android phone using Stellar Repair for Video

  • Transfer your videos from Android to PC/Mac
  • Download, install and run Stellar Repair for Video on your PC/Mac
  • On home page of the software, click Add File to add the corrupted video in the software that you wish to repair.

Stellar Repair for Video- Main Page

  • Click Repair to fix the corrupted file that you had added.

Stellar Repair for Video- Add File

  • The repairing process begins. You can view the repair progress in the progress bar. Use the Stop option to stop the repair process anytime.

Stellar Repair for Video - Repair Process

  • ‘Repair process completed’message appears after the successful repair of the selected files. You can preview the repaired videos by clicking on Preview option. Click Save Repaired Files to save the repaired files.

Stellar Repair for Video - Repair Process Completed

Thus in just few simple clicks – Add, Repair, Preview and Save, you can make your corrupt videos playable once again.

The software supports repair of most popular video file formats such as AVI, ASF, WMV, MKV, FLV, DIVX, WEBM, MJPEG, MPEG, AVCHD, MTS, MOV, MP4, M4V, 3G2, 3GP, and F4V video files. It can fix corrupt or non-playable videos stored in any Android phone’s microSD card, microSDHC card, or microSDXC card, etc.

Once repaired either keep the videos in your computer, microSD card or else transfer them to your Android phone.

8. Reset your app preferences

Resetting your app preferences lets you choose which video player you want to use for playing videos.

How to Reset App preferences on an Android phone?

  • Go to Settings > Application Manager or Apps
  • Tap the three dots on the top right corner. Tap Reset App Preferences.

Now try to play your videos on the Android phone.

9. Factory Reset your smartphone

If none of the above methods are able to play your Android phone videos, the last resort is Factory Reset.

Factory Reset wipes out all data and renders your smartphone as new. Thus, before doing it ensure you have taken back up of all your contacts, photos, videos and other smartphone data.

Cannot play Facebook, YouTube or other web videos on your Android phone? Try the below fixes:

  • Check your Wi-Fi network
  • Update the internet browser
  • Clear cache and history files in Android phone
  • Clear cache in YouTube app
  • Update your YouTube, or Facebook app
  • Uninstall recently downloaded apps
  • Update your Android OS

To Sum up

Mostly ‘video not playing’ on Android issue is resolved by clearing the cache or restarting your smartphone. However, if the mobile video file is corrupt, it is recommended to use Stellar Repair for Video. This software is an efficient video repair utility that fixes all sorts of corruptions. You can repair multiple corrupt videos at a time, saving a lot of your time.

So now no need to bother about videos not playing on Android phone. Try the above methods and enjoy the videos again on your Android mobile.

Video Repair Video Repair Mac

Comments(14)
  1. Paul Irish July 10, 2019
    • Sumona Chatterjee July 11, 2019
  2. Jesse hollington May 28, 2019
    • Sumona Chatterjee May 31, 2019
  3. Geoffrey Sahaya March 18, 2019
    • Sumona Chatterjee March 19, 2019
  4. Jon Brown December 12, 2018
    • Sumona Chatterjee December 14, 2018
  5. Rian Bester November 12, 2018
    • Sumona Chatterjee November 13, 2018
  6. Bruce Barnbaum October 10, 2018
    • Sumona Chatterjee October 11, 2018
  7. Michael bonos September 27, 2018
    • Sumona Chatterjee September 28, 2018

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