In QuickBooks, the transaction links are associated with Reports and Accounting and are directly added or edited in the register or account history. These Registers include Accounts Receivable, Accounts Payable, Creditors, Debtors, Trade and other creditors, or Trade and other receivables. But there are instances when it is difficult to make direct Register entries for the transactions, which may result in corrupt transaction link.
When QuickBooks encounters a corrupt transaction link, it displays the following error message:
“A corrupt transaction link has been encountered”.
Try to fix this problem by rebuilding your company file. If the problem persists, contact QuickBooks technical support.
QuickBooks will shutdown.”
The error code may also be displayed as:
Fix Broken Links between QuickBooks Transactions
When does QuickBooks transaction link corruption happen?
Here are a few scenarios:
Explanation 1 for corrupt transaction link:
Consider that an invoice is linked to payment – it is an indication for QuickBooks that the transaction link should not be included in Accounts Receivable (A/R) report, but this link should be included in Profit and Loss (P/L) statement. However, at times, the link may be broken and leads to corrupt transaction links in QuickBooks.
Explanation 2 for corrupt transaction link:
QuickBooks relies on the links between transactions to build Accounts Payable and Accounts Receivable reports. These transaction links include invoices links between payments and credit memos, bills concerning and vendor payment, etc. QuickBooks provides a feature to create manual links if the connection is not established directly, but these links can be created only when there is an indication that the link is broken or not available. In the absence of such indications, either the links are not established, or they result in a corrupt transaction link.
How to resolve a corrupt transaction link in QuickBooks?
The following are a few solutions to repair corrupt QuickBooks transaction links:
Note: Back up the data before starting with any of these repair methods.
Solution 1: Repair the link
A corrupt transaction link may be associated with the following links:
- Bill and Bill Payment Check
- Bill and Bill Credit
- Invoice and a payment
- Payment and a deposit
The solution to resolve the QuickBooks error of a corrupt transaction link is easy. Delete the available link and create a new link between the transactions.
The process to delete and create link depends upon the type of link. For example, a corrupt transaction link between bill and bill credit may be resolved by deleting and recreating a “bill” or the “bill credit”.
Solution 2: Submit QuickBooks data for repair
Users can submit their data to Intuit for repair. Developers at Intuit search and detect the error of corrupt transaction link and resolve the issue. Once the issue is resolved, the client validates the QuickBooks data. Next, the data is shared back with the concerned organization.
This method has a few limitations – one that the data leaves the premises and have chances of leakage during its transit. Also, the data cannot be validated until after the last repair step is concluded. One most important drawback is that the QuickBooks data remains inaccessible till it is repaired and shared back. This means all financial transactions are stopped for a considerable time-period.
Solution 3: Repair damaged transactions
QuickBooks error of corrupt transaction link is also caused if the transaction itself is damaged. The transaction is damaged due to the following issues:
- Damaged Link or date
- Transaction out of balance
- Damaged Item history
Check the damaged entry in QuickBooks and follow the steps available on this link.
Solution 4: QuickBooks Repair Software
QuickBooks repair software repairs severely damaged and corrupt QuickBooks data files and recovers all QBW file components like Company, Customers, Vendors, and Employees, thus resolving all errors caused due to corrupt transaction link. It recovers all data transactions in original currencies and also supports recovery from multiple country editions.
Read what QuickBooks Pro-advisor Richard Roppa-Roberts says about the software:
Using QuickBooks is easy, and the software produces instant results for the transaction link entries for QuickBooks. But, like any other software, QuickBooks is prone to corruption, as in the case of transaction link corruption outlined in this blog post.
Though QuickBooks offers to submit the data for repair and also signs a Non-Disclosure Agreement to maintain data privacy, there are risks of information breached in transit. In such cases, organizations may have to face loss of critical data. Secondly, script-based resolution methods are not as successful because the data is not confirmed to be repaired until after the last step.
In contrast to the limitations of using the manual methods, QuickBooks repair software is a better option to resolve QuickBooks error caused due to corrupt transaction link. Users can preview the recoverable data including all components of the company, customers, vendors, and employees after repairing the QuickBooks data. After validating the results, the users can save the recovered data. And, most importantly, there is no risk of data leakage, as the software repairs the files on-premises.