Action sports, documentary, or music, Virtual Reality (VR) or 360-degree videos bring immersive experience for viewers. The technology excites, as you can experience real-time video content and choose what and where to look in a video.
Google introduced 360-degree in YouTube videos and so have Vimeo and Facebook. Companies like Amazon are also bringing it to enhance the shopping experience of its users.
However, not every computer, smartphone or browser can play 360-degree videos. There are specific device and platform required to upload and play them. But, mostly users are ignorant about this. This is apparent from the fact, that since the advent of 360-degree VR videos, there are several complaints of these videos not working.
This post, shares how to fix 360-degree videos not working in different situations. The video issue can emerge in computer, Android, or iPhone….Read on to know how to fix them as per your case.
360 video not working on computer
360 video not working on phone
360 video not working on YouTube
360-degree video not working on computer
1. Use a 360-degree video repair software
You recorded 360 degree VR video with your GoPro. However, when you play it on computer, it is jerky, shaky, lagging, blurry or not opening at all. It’s so because your video has turned corrupt and needs a repair. Read more on how to repair blurry video
You can repair such corrupt or damaged 360-degree videos by using a video repair software.
Are you trying to watch 360-degree videos on Windows computer? Check if the Windows’ hardware acceleration is turned on.
Go to Control Panel> Display> Change display settings> Advanced Display Settings.
Click on Troubleshoot If the hardware acceleration slider bar is far left move it to full, towards right.
Next, click OK and restart your computer.
Now play the 360-degree videos on your PC.
4. Play in a compatible browser
A 360-degree video can only play in browsers that support HTML 5 format. If you are able to watch YouTube videos in other browsers, it indicates the current browser doesn’t support 360-degree videos format. Google Chrome, Mozilla Firefox, Internet Explorer, Safari and Opera can play 360-degree videos smoothly.
5. Update your browser
Even if you are using the supporting browser, ensure it’s the updated version because older versions don’t support HTML 5 format. Thus, they won’t be able to play 360-degree videos.
6. Add Metadata before uploading 360-degree video to YouTube
Does your 360-degree video fails to upload on YouTube?
Probably the video is not enabled for YouTube upload, i.e. it doesn’t have a required metadata for 360° playback. Use a 360 Video Metadata App to enable the video for YouTube.
Sumona is a technical blogger with experience in writing data recovery tips and tutorials. She has over 7-year experience in data recovery/repair technology. She is passionate about Photography and Exploring lesser-known destinations.