Table of Contents

     


    Android Data Recovery

    How to Recover Photos from a Broken Phone?


    Table of Contents

      Summary: Photo recovery from a broken Android phone largely depends on the extent of physical damage and your storage preference for the photos. If the photos were stored on an SD card, you can easily access them on any other device by reinserting the SD Card. However, if they were stored in your device’s internal storage and the damage broke the screen, touch is not working, or the display is black, you may not be able to access them. There are some ways to recover these photos from a broken Android phone. Start by connecting it to a computer via USB. If your device's storage is detected, you can easily check the image folders and move them from internal storage to your computer. Otherwise, if you have a backup of those photos, you can easily access them by logging in to your Google Account. You can also recover Android photos from Google Photos or Gdrive.

      If your Android phone is physically damaged it doesn’t mean your data is completely lost. There are multiple ways to recover your files from a broken phone. However, full recovery of photos would largely depend on the extent of damage to your phone. Here are the scenarios to consider:

      • If your device screen is cracked, but touchscreen works – you can recover deleted or lost files.
      • If your device touchscreen is unresponsive, but you can command the screen via an external mouse – you can recover deleted or lost files.
      • If your device screen is damaged and unresponsive, but USB Debugging was already enabled – you can recover deleted lost files.
      • If your device is completely damaged but you have a cloud backup of all your files – you can recover or restore them easily.
      • Data from a severely damaged Android phone, that does not power on can only be retrieved by professional data recovery service providers.

      But before we start with recovering your files from broken or damaged Android phone – quickly learn how to connect an external mouse so you can easily operate your device, even if the phone’s touchscreen is not working.

      Use an USB Type-C OTG cable to connect a mouse to the Android phone. A mouse-like cursor will appear on your phone’s screen (This only happens if the mouse gets detected successfully). Use the mouse to navigate your phone and select/deselect features or enable/disable any settings on your phone.

      DIY Methods to Recover Photos from Broken Android Phones

      If your Android phone is broken, try these methods to recover deleted photos without professional help.

      Method 1: Use an Android Data Recovery software

      The safest way- Stellar Data Recovery for Android can help with recovering photos and other lost files from a broken Android phone for free.

      The free Android data recovery tool works when the phone’s display is cracked but the touchscreen works. It can also work if touch is not working or display is black but USB debugging is already enabled in your Android device or you can enable it via an external USB mouse.

      • Install and launch Stellar Data Recovery for Android on your PC. Connect the phone to the computer.
      • Select the type of data you want to recover. For e.g., Photos. Then, click Next.
      Select the type of data you want to recover
      • Once your phone gets detected, click Scan to initiate the scanning process.
      click Scan to initiate the scanning process
      • The recoverable files list will be displayed once the scanning is completed.
      • You can preview the recovered files by double-clicking on them.
      Preview the recovered files
      • Next, you can click Save to restore them at a desired location.

      The free Android data recovery tool allows you to recover up to 10 video or photo files of 10MB for free. Beyond that limit, you need to purchase the paid subscription.

      Method 2: Use a Windows Computer to retrieve photos

      You can also utilize the AutoPlay feature on your computer to get the photos from your broken Android phone. For this method, the USB slot of your phone should be working, as it requires connecting a USB cable for the purpose. You don’t necessarily require your phone’s USB debugging enabled, most devices will connect without it.

      However, your phone might require permission for File Transfer. That’s not a problem if the touch is working, but if it’s not, then try using an external mouse or your phone’s keys to select the File Transfer option.

      • Connect your broken/cracked phone to the PC via a USB cable
      • If your broken phone is detected, and the AutoPlay window appears on the PC. Click Open folder to view files.
      • As the files from the broken phone appear on your computer screen, select, copy, and paste the photos to your computer at another location

      If the USB debugging is Disabled, you might see nothing on the screen when you connect your phone to the computer. In that case, just use an OTG cable to connect your Android phone to a mouse and then control the operations of the broken phone with the mouse.

      Method 3: Recover photos from Google Photos

      This method does not involve your Android phone and is the easiest way to recover any file, unless you have created a backup of the same.

      Google Photos or OneDrive’s backup allows you to back up the photos from your Android device with a free tier limit of 15GB and restore the photos to any device. With Google Photos, you can easily recover broken smartphone photos on your computer with the help of Google Drive.

      If backup was already enabled, then chances are the app is storing all your photos saved on your Android phone, including Gallery pictures and those shared via WhatsApp messages app, etc.

      • Sign in to Google on your computer, using the same account that was used on your broken phone.
      • Open Google Photos or Google Drive on your computer in the Chrome browser.
      Open Google Photos
      • All the photos stored on the cloud backup will appear.
      All the photos stored on the cloud backup
      • Right-click on photos and download them onto your computer.

      Note: Google Photos could be your savior in case the phone is broken or fully damaged. You can easily transfer Pictures from the Old Phone to the New Phone with Google Photos. Read here how to recover deleted photos from Google Photos.

      Method 4: Recover using an SD card

      Almost all Android Phones are compatible with an external SD card. If your broken Android phone has an SD card and your photos were stored in it, then you can easily find your lost photos from it. All you need to do is plug the SD card into your new Android phone or any computer using a card reader. Once you plug in your SD card, you can get all your pictures in no time. Just move them to your desired location on your computer or easily access them on your new device. However, to avoid any logical trouble with the SD card (if the phone with the SD Card in it was water damaged), you must restore photos from the SD card, and then format it for reuse.

      To Sum Up

      Physical damage is a possibility with any smartphone, no matter how much is claimed about its evolving sturdiness. The screen is the most fragile part of the phone (maybe a few degrees less with tempered glass protection, etc.). But a physically damaged phone shouldn’t bother you about losing the photos stored on it. Because with the methods listed in this blog, they can be recovered.

      • Try retrieving the photos from your broken Android phone by connecting it to the computer through a USB cable.
      • Use Google Drive backup (if available), which is a convenient option to restore mobile phone pictures.
      • Try out Stellar Data Recovery for Android to get back deleted photos.

      About The Author

      Totan Banerjee linkdin

      Totan Banerjee is a proficient tech writer with over 8 years of experience in the technology and SaaS domain. Currently, he is assisting iPhone, and Android users with a range of technical challenges ...

      52 comments

      1. I can’t see the screen. It is all black. I can’t see the button to click allow because of blacked out screen.

        1. Hi Marian
          Use the AutoPlay feature given in this post, to get the data from your broken Android phone.

      2. Hi. I dropped my Samsung s6. Old phone I know but it did the job. Total black screen. Connected USB to no avail. You talk about Google Drive to recover photos? Never heard of it before. Did I have to save them to this Google Drive in order for me to retrieve them?? I’ve never done this. Last thing do I need a laptop to access google drive or can it be a smart phone instead? I’m so very grateful for any advice offered. Many thanks indeed.

        1. Hi Joeanne,

          If you have a Gmail account, you automatically get access to Google Drive. You can find the app on your Samsung phone and access on it. You don’t need a laptop for this.

      3. Hello. I have Realme 1 that is completely broken now (touch doesn’t work & distorted screen shows up). Though it’s USB is working but when I connect it to my laptop the mobile asks for options of normal charge or share files/photos which is by default selected to normal charge and for looking all those files in my laptop I need to click on share files in my mobile that is not possible 🙁
        Does Realme has its own cloud storage? If I login from new Realme phone with same id can I retrieve my photos back?
        Also will I be able to use otg with mouse to use my broken phone?

        1. Use Stellar Photo Recovery software if your photos are saved in SD card of your Realm mobile.
          Realm Cloud is available only if you have installed the cloud disk and then opened it to back up the data.
          You can also use the data cable to connect the mobile phone to the computer and use the mobile assistant installed on the computer for backup and recovery.
          Hope this helps!

      4. is there anyway to get files off of my phone that wont stay on for long? it keeps dying and barely holds a charge.

        1. Hi Max, Please follow the ways as we discussed in our blog. For more information, you can contact our support through email support[@]stellarinfo.com or call at +1-877-778-6087. Thanks!

      5. Accidentally, my android phone screen broken and I need couple of my holiday picture which I capture from my phone. Solution 2 is helpful for me to retrieve photos from google drive. Thank you very much!

      6. Thanks for discuss this issue on your platform, I had this issue with Samsung S9 and unable to get access due to the phone broken. This post help me to restore the mobile phone images!

        1. Hi Holger, Thanks for reading our blog and sharing your feedback with us Keep reading for the next update!

        1. Hi Benjamin, I would like to suggest the best ways you can easily recover broken smartphone photos on your computer with the help of Google drive. Kindly follow the given steps as we mentioned in our blog. Thanks!

        1. Hi Craig, Yes, you can recover your photos and videos with the help of our software. If the SD card not overwritten our software definitely recover your files. Thank!

      7. This information is helpful for me! I had also the same problem with my Samsung galaxy S6 was broken. Then I lost all useful data on it. Thanks for given the useful methods to retrieve at least photos from Google drive.

      8. Hi, I had an android phone with a cracked screen, I wanted to retrieve my pictures and voice memos due to screen unresponsive so my computer won’t see it. Any help would be appreciated.

        1. Hi David, I suggest, you need to connect your phone to pc via USB. Try our software demo version and see the preview of deleted or lost file. Thank you very much!

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