Stellar Logo
  • For Individuals
    Back to main menu

    For Individual

    • Windows Data Recovery

      Recovers lost or deleted Office documents, emails, presentations & multimedia files.

      • Free
      • Standard
      • Professional
      • Premium
    • Mac Data Recovery

      Recovers deleted files, photos, videos etc. on Mac.

      • Free
      • Standard
      • Professional
      • Premium
    • Photo Recovery

      Recover photos, videos, & audio files from all cameras and storage on Windows or Mac.

      • Standard
      • Professional
      • Premium
    • iPhone Data Recovery

      Recover deleted photos, videos, contacts, messages etc. directly from iPhone & iPad.

      • Recover
      • Erase
      • Toolkit
    • Video Repair

      Repair multiple corrupt videos in one go. Supports MP4, MOV & other formats.

      • Standard
      • Premium
    • Photo Repair

      Repair multiple corrupt photos in one go. Supports JPEG & other formats.

      • Standard
      • Professional
      • Premium
  • For Business
    Back to main menu

    For Business

    • Email Repair
      • Exchange Repair Repair corrupt EDB file & export mailboxes to Live Exchange or Office 365
      • Outlook PST Repair Repair corrupt PST & recover all mailbox items including deleted emails & contacts
      • OLM Repair Repair Outlook for Mac (OLM) 2011 & 2016 backup files & recover all mailbox items
      • Exchange Toolkit Repair EDB & Exchange backup file to restore mailboxes, convert OST to PST, & convert EDB to PST
      • Active Directory Repair Repair corrupt Active Directory database (Ntds.dit file) & extract all objects in original form
    • Email Converter
      • EDB to PST Convert online & offline EDB file & extract all mailbox items including Public Folders in PST
      • OST to PST Convert inaccessible OST file & extract all mailbox items including deleted emails in PST
      • NSF to PSTConvert IBM Notes NSF file & export all mailbox items including emails & attachments to PST
      • MBOX to PSTConvert MBOX file of Thunderbird, Entourage & other clients, & export mailbox data to PST
      • OLM to PST Convert Outlook for Mac Data File (OLM) & export all mailbox data to PST in original form
      • GroupWise to PST Convert GroupWise mail & export all mailbox items - emails, attachments, etc. - to PST
      • EML to PSTConvert Windows Live Mail (EML) file & export mailbox data - emails, attachments, etc. - to PST
      • Office 365 to PSTConnect to Office 365 account & export mailbox data to PST and various other formats
      • Migrator for Office 365Quickly migrate Outlook data files(OST/PST) directly to Office 365 or Live Exchange
    • File Repair
      • SQL Repair Repair corrupt .mdf & .ndf files and recover all database components in original form
      • Access RepairRepair corrupt .ACCDB and .MDB files & recover all records & objects in a new database
      • QuickBooks RepairRepair corrupt QuickBooks® data file & recover all file components in original form
      • MySQL RepairRepair MyISAM & InnoDB tables and recover all objects - keys, views, tables, triggers, etc.
      • Excel RepairRepair corrupt Excel (.XLS & .XLSX) files and recover tables, charts, chart sheet, etc.
      • BKF RepairRepair corrupt backup (BKF, ZIP, VHDX and .FD) files and restore complete data
      • Database ConverterInterconvert MS SQL, MySQL, SQLite, and SQL Anywhere database files
      • PowerPoint RepairRepair corrupt PPT files and restore tables, header, footer, & charts, etc. like new
      • File Repair ToolkitRepair corrupt Excel, PowerPoint, Word & PDF files & restore data to original form
    • Data Recovery & Erasure
      • Data RecoveryRecover lost or deleted data from HDD, SSD, external USB drive, RAID & more.
      • Tape Data RecoveryRetrives data from all types and capacities of tape drives including LTO 1, LTO 2, LTO 3, & others.
      • Virtual Machine RecoveryRecover documents, multimedia files, and database files from any virtual machine
      • File ErasurePermanently wipe files and folders, and erase traces of apps and Internet activity.
      • Mobile ErasureCertified and permanent data erasure software for iPhones, iPads, & Android devices
      • Drive ErasureCertified and permanent data erasure software for HDD, SSD, & other storage media
    • Toolkit
      • Exchange Toolkit5-in-1 software toolkit to recover Exchange database, convert EDB to PST, convert OST to PST, restore Exchange backup, and reset Windows Server password.
      • Outlook ToolkitComprehensive software suite to repair PST files, merge PST files, eliminate duplicate emails, compact PST files, and recover lost or forgotten Outlook passwords.
      • File Repair ToolkitPowerful file repair utility to fix corrupt Word, PowerPoint, and Excel documents created in Microsoft Office. It also repairs corrupt PDF files and recovers all objects.
      • MS SQL Toolkit5-in-1 software toolkit to repair corrupt SQL database, restore database from corrupt backup, reset database password, analyze SQL logs, & interconvert databases.
      • Data Recovery ToolkitSoftware helps to recovers deleted data from Windows, Mac and Linux storage devices. Also supports recovery from RAIDs & Virtual Drives.
    • Forensic
      • Email ForensicAdvanced email forensic solution for cyber experts to audit, analyze, or investigate emails & gather evidences.
      • Log Analyzer for MySQLAnalyze forensic details of MySQL server database log files such as Redo, General Query, and Binary Log.
      • Exchange AuditorExchange Server monitoring solution to automate audits, scans and generate reports ìn real-time.
      • Log Analyzer for MS SQLTrack & analyze MS SQL Server database transactions log files.
  • Our Partners
  • Lab Services
  • Support
  • About

Trending Searches

Data Recovery

Photo Recovery

Video Repair

iPhone Data Recovery

File Erasure Software

Exchange Repair

OST to PST

PST Repair

Raid Recovery

MS SQL Repair

Mac data recovery 3 minute read

Solved: Mac Can’t Repair External Hard Drive

Vishal
Written By
Vishal
Rohit Arora
Approved By
Rohit Arora
stellar calander
Updated on
March 1st, 2023

Summary: It could be nightmarish if you have got the below message through Disk Utility while repairing an external hard drive formatted with APFS or HFS. The purpose of this blog is to help you repair corrupt external hard drive on Mac. The blog shares three do-it-yourself methods to fix the drive and recover the data. Data recovery from corrupt external drive is feasible. Free download the software to self-evaluate.

Free Download for Mac

Contents

  • 1) Backup External Hard Drive Data
  • 2) Fix Mac hard drive using FSCK
Table of Content

1. Data Backup
2. FSCK or Single User Mode
3. Software approach

Error: Disk Utility can’t repair this disk. Back up as many of your files as possible, reformat the disk and restore your backed-up files.

The above message doesn’t show up in normal circumstances of external hard disk errors. In most cases, the Disk Utility is vigorous enough to repair an external drive and even your start-up disk. But if the external hard drive is beyond the repair scope of the Disk Utility, then it could be possible that the directory structure of the drive is corrupt severely.

Don’t panic, the below 3 activities could be performed when Disk Utility fails to repair an external hard drive. Further, try Mac external hard drive recovery software as a last resort.

1) Backup External Hard Drive Data

You can try copy and paste all files from the corrupt external or internal hard drive to another destination. But doing this may also result in copying errors to another location. Moreover, the corruption may not allow you to copy & paste all the files from the disk.

best-mac-data-recovery-software-banner

2) Fix Mac hard drive using FSCK

You might have luck with FSCK command line.

To run fsck command you have to restart Mac and log in as ADMIN. Launch Terminal, enter df -h1 and press Return. Use of df-h1 will let you know the path of the internal disk drive.

Use below line

sudo fsck_hfs -r -d /dev/disk1s1

The command (-r) in the above code will recreate Catalog B – Tree. It will help you fix Invalid B-tree node problem occurred on the disk drive. It will further resolve errors like –

  • Invalid count
  • Invalid key length
  • Invalid volume file count
  • Invalid volume directory count
  • Invalid volume free block count, and likewise.

3) Recover External Drive using Stellar Data Recovery Professional for Mac

Though helpful, FSCK isn’t the sure shot method to repair the corrupt external/internal hard drive. You might need the help of a professional external hard drive recovery software for Mac. Stellar Data Recovery Professional is a sophisticated application to scan and recover your APFS or HFS drive.

Stellar

Step 1) Connect your external drive and launch Stellar Data Recovery Professional on your Mac. Customize your scan as shown below.

Stellar

Step 2) Select your external hard drive and toggle on Deep Scan feature. The deep scan feature scans all the sectors of the external hard drive to bring back lost data. Otherwise, stick with Quick Scan to recover the file-structure. Press the Scan button.

Professional - Select the Location
scan running

Step 3) After the external hard drive scans complete, navigate through the Classic list, File or Deleted List to view and preview your files.

Preview

Step 4) If you have activated the Stellar Data Recovery Professional for Mac then you will be able to recover or save your files conveniently.

recover-external-hard-drive-on-Mac

Video Tutorial – Mac External Hard Drive Recovery

Conclusion

Not just the corrupt HFS drive or volume but you can leverage & activate Stellar Data Recovery Professional for Mac to image an APFS external hard drive for the purpose of data recovery.

The process to do the job will be the same as mentioned in the sequential steps and the video tutorial.

About The Author

Vishal

Vishal is a data recovery expert @Stellar. He addresses data loss scenarios on a Mac. He intends to help people solve their macOS problems. Besides, Vishal prefers to read about astronomy and autobiography, and his favorite is Steve Jobs - The man who thought different written by Karen Bluementhal.

Best Selling Products

Stellar Data Recovery Professional for Windows

Stellar Data Recovery Professional for Windows

Stellar Data Recovery has the right Windows Recovery tool for all your data recovery

Read More
Stellar Data Recovery Professional for Mac

Stellar Data Recovery Professional for Mac

Stellar Data Recovery for Mac program performs safe..

 

Read More
Stellar Photo Recovery

Stellar Photo Recovery

A comprehensive photo recovery software to restore photos, music & video files

 

Read More
Stellar Repair for Video

Stellar Repair for Video

Powerful video repair tool for repairing corrupt or damaged MOV and other video files

 

Read More

57 comments

  1. Alex Arias says:
    August 17, 2020 at 5:28 pm

    HI Vishal,
    Good day. I have a 2TB time capsule and we were using it to centrally store files, photos and videos.
    The Time capsule started failing and now we are not able to see the files any longer in finder.
    We proceeded to disassemble TC in order to remove the hard disk (seagate) and connect it directly to a MacBook Air (using SATA adapter). We are able to see the files directly in finder but it is not allowing us to back up or to copy the files to another external hard disk. (even more, the system is really slow)
    Would you recommend Stellar Volumen repair? The disk utility of the MacBook Air is showing messages that the hard disk is failing and cannot be repaired and that we should back up information as soon as possible.
    Thanks for your guidance.

    Reply
    1. Vishal says:
      August 18, 2020 at 1:49 am

      Hello Alex,

      I would like to inform that Stellar Volume Repair software is discontinued.

      Which Mac are you using right now? Are you getting any messages when you try to copy the files to another destination? I would recommend you to select the drive and press Command + I to get more info window. In this window, please check if you have permissions to read/write files on the mentioned drive. If permissions are set correctly then you can copy the files without any problem.

      Please let me know further.

      Reply
  2. Paul says:
    February 12, 2020 at 1:02 pm

    Hi.

    I have tried to repair a damaged APFS WD 4T external drive with fsck but always get the error of invalid key length (fsck_hfs -r -d /dev/disk4s2). This is a brand new HD!

    Paul

    Reply
    1. Santosh Kumar Gupta says:
      February 17, 2020 at 12:06 pm

      Hi Paul, Try using the command “sudo fsck_apfs -r -d /dev/disk4s2” then press Return. Provide the admin credentials to initiate the repair process. Thanks

      Reply
  3. Fredric says:
    July 24, 2019 at 12:02 pm

    Hello,
    I had a hard drive crash due to physically damaged with vital files, which include video, documents, images, etc. Stellar Data Recovery is able to recover everything which I needed! But my hard drive physical condition was so bad. I reached your support team via call, and they recovered my whole data. I really thankful to you.

    Reply
    1. Vishal says:
      July 25, 2019 at 4:18 am

      Hello Fredric,
      We glad to know our technical support team helped you to recover your data from crashed hard drive.

      Reply
  4. Maryann Henderson says:
    January 24, 2019 at 10:10 am

    Can this software also helps me in SSD hard drive recovery?

    Reply
    1. Vishal says:
      January 25, 2019 at 4:48 am

      Hello Maryann,

      SSD hard drive recovery is fully supported by Stellar Mac Data Recovery software.

      Reply
  5. Rashp says:
    November 21, 2018 at 3:12 am

    My SSD just died, for a couple of weeks I had typing issues and it started typing symbols, so I thought maybe it was the battery, removed it, worked fine for an hr or so, then back to same probs, eventually I was accessing from second Mac paired. then it just stopped working. As an external, I get : com.apple.diskmanagement error 69874 operation failed …

    On disk Utilities I get : Size of Mass Storage Device media 11.4 TB !!!!!!!
    The SSD size is 600GB intel ssd dc s3500 !
    Media Info says Can not be verified, can not be repaired, not bootable, NO solid state, S.M.A.R.T. status NOT supported .

    Is there any hope in recovering data, really important documents on desktop and some 550GB of audio and video ……

    Reply
    1. Vishal says:
      November 21, 2018 at 11:22 am

      We recommend to use Stellar Volume Repair software to repair the hard drive because it is a case of corrupted Hard drive. Our software is compatible with Mac OS Sierra 10.12, 10.11, 10.10, 10.9, 10.8, 10.7 and 10.6.

      Kindly try the demo version of Stellar Volume Repair from the below link:

      [DMG Removed since Stellar Volume Repair is discontinued] Read More

      If you face any issue regarding the functionality of any of our software then please write an email to support[@]stellarinfo.com

      Reply
  6. Alysha says:
    September 25, 2018 at 5:31 am

    I want to know how to fix APFS Volume Invalid error on Mac OS High Sierra and how to recover data from this APFS drive?

    Reply
    1. Vishal says:
      September 26, 2018 at 9:19 am

      If your files are lost from APFS drive, you need to perform data recovery on this drive and later reformat the drive to fix this issue. In case your files are still there in the drive, just take the backup of your data and reformat the drive.

      Reply
  7. Michael says:
    June 11, 2018 at 3:39 pm

    Hello, I am trying out Stellar Volume Repair for and external USB drive (Seagate 3TB).
    When the application opens it showed both my external drives with just the icon and no other information. To make sure I did not affect the other volume I first ejected the good volume and then unplugged it. I then selected the remaining icon. The applicaiton immediately disappeared. I restarted it and the problem disk no longer showed up. So I unplugged the bad drive and plugged it back in, then restarted the application. Same thing happened again.

    Reply
    1. Vishal says:
      June 14, 2018 at 3:51 am

      Please let us know the following details in order to analyze your issue:

      1. Reason for corruption
      2. Version of Mac installed.
      3. Size of the Hard Drive.
      4. What is the file system of the drive/partition?
      5. Screenshot of Disk Utility displaying the Hard Drive.

      Hoping for your kind cooperation.

      Reply
  8. Vishal says:
    April 25, 2018 at 4:39 am

    Hello TJ,

    Thank you for contacting Stellar Data Recovery

    As you have two MacBook Pro machine and both have Mac OSX 10.9 Mavericks so you can create a bootable USB from your working Mac machine.

    Once you have successfully created a bootable USB then you can use it to boot your non-working Mac and to repair the volume.

    Please feel free to get back to us for any further query.

    Reply

Comments navigation

Older comments Page 1 … Page 3

Leave a comment Cancel reply

Your email address will not be published. Required fields are marked *

Image Captcha
Refresh Image Captcha

Enter Captcha Here :

Table of Contents    arrow

  1. 1) Backup External Hard Drive Data
  2. 2) Fix Mac hard drive using FSCK

Categories

Related Posts

related post
Mac data recovery

5 Working Ways to Recover Data from M2 Mac

Stellar Author Ruslana Lishchuk March 21, 2023 Read More
related post
Mac data recovery

Fix the macOS Could Not Be Installed on Your Computer Problem

Stellar Author Ruslana Lishchuk March 15, 2023 Read More
related post
Mac data recovery

How to Solve the “Erase Process Has Failed on Your Mac” Issue

Stellar Author Ruslana Lishchuk March 14, 2023 Read More

Free Trial for 60 Days

Technology You Can Trust A Brand Present Across The Globe

  • tuv1
  • tuv2
  • Nist
  • hipa

Stellar Official Website

Stellar Data Recovery Inc.
48 Bridge Street Metuchen,
New Jersey 08840,
United States

ALSO AVAILABLE AT

ALSO AVAILABLE AT

About

  • About us
  • Career
  • ISMS Policy
  • Privacy Policy
  • Terms of Use
  • License Policy
  • Refund Policy
  • End User License Agreement

RESOURCES

  • Blog
  • Articles
  • Product Videos
  • Knowledge Base
  • Case Studies
  • Whitepapers
  • Software Catalog

NEWS & EVENTS

  • News
  • Events

PARTNERS

  • Affiliates
  • Resellers
  • Distributors

Useful Links

  • Contact Us
  • Support
  • Special Offers
  • Student Discounts
  • Awards & Reviews
  • Downloads
  • Store
  • Sitemap

Stellar & Stellar Data Recovery are Registered Trademarks of Stellar Information Technology Pvt. Ltd. © Copyright 2023 Stellar Information Technology Pvt. Ltd. All Trademarks Acknowledged.

Follow Us Facebook Twitter Linkedin Youtube

  • Notron
  • dcma
Subscribe

Subscribe to our newsletter!

Its good time to subscribe and get the latest promtion

With subscribing you agree with our Terms & Conditions

This website uses cookies in order to provide you with the best possible experience and to monitor and improve the performance of the site in accordance with our cookie policy. You can reject cookies at any time in your browser settings.

cookies-cross
Got it