Summary: Are you getting video error code 0xc00d36c4 while playing AVI, MP4 file, etc., on Windows PC? This post shares 8 ways to fix video 0xc00d36c4 error. Also know step-by-step, how Stellar Repair for Video efficiently fixes 0xc00d36c4 error.
Whether your videos are from a smartphone, GoPro, or other cameras, error code 0xc00d36c4 may pop up while trying to play them on Windows PC.
It is usually encountered after a Windows installation or when you are playing video from a storage device such as a USB flash drive or DVD. Sometimes videos in Groove, Xbox, or Movies & TV app also show this error. Users can also encounter the error while playing DVD/CD music in Windows Media Player.
Figure: Error 0xc00d36c4 message in Windows
Contents
The message: This file isn’t playable. That might be because the file type is unsupported, the file extension is incorrect, or the file is corrupt. 0xc00d36c4.’ is a Windows error that can occur due to the following reasons:
The error usually occurs due to an incompatible file format or codec. Thus, workarounds involve either converting the video file format or installing the supporting codec. In case, the video doesn’t play even after converting the video or installing the codec, troubleshoot the system drivers.
If none of these methods work and you still receive ‘this file isn’t playable 0xc00d36c4 error’, then the video file has turned corrupt and needs to be fixed with the help of video repair software.
1. Play the video in another compatible media player like a VLC player
2. Download the missing codecs from the Internet
3. Convert the video file format
4. Disable Copy Protection in Windows Media Player
5. Remove and reinstall all USB controllers.
6. Update the display adapter driver
7. Repair with a Stellar Repair for Video software
8. Try AVI repair in VLC Media Player to fix error 0xc00d36c4
The error code 0xc00d36c4 mostly occurs due to unsupported file format or codec. Playing the problematic video in another media player often fixes this issue. The most preferred player in such cases is VLC Media Player. It is configured to play most of the video file formats.
Other than VLC, you can use Winamp, QuickTime, Windows Media Player, KMPlayer, or Windows Media Center, etc.
The video error could be because one or more supporting codecs are not installed on your computer. So download compatible codec(s) for that particular video file format.
To automatically download codecs for Windows Media Player, follow the below steps:
You may also choose to download a codec pack from a third-party vendor. Just make sure you choose a trusted vendor and site.
For more information about codecs, visit the following Microsoft Web site:
http://www.microsoft.com/windows/windowsmedia/player/faq/codec.mspx
Converting the problematic video to another file format can play your video. Use a secure video file converter tool that’s free from malware. There are both online converters and desktop converters like Stellar Converter for Audio Video and VLC Media Player.
Below are the steps to convert video using VLC Player:
Figure: Media option in VLC Player
Figure: Add file VLC Media Player
Figure: Convert window in VLC
Does the error 0xc00d36c4 pops up every time you try to play CD/DVD or a mobile phone music on your PC?
It could be due to the ‘Copy Protection’ feature of Windows Media Player. Thus, turn-off this feature to fix error 0xc00d36c4 in music files.
Steps to disable copy protection in Windows Media Player:
Figure: Windows Media Player Organize tab
Figure: Windows Media Player Rip Music window
Now when you play your music from DVD/ CD or external device, error code 0xc00d36c4 won’t appear.
Also read: How to fix Error: ‘Windows Media Player Encountered a Problem While Playing the File’
‘This file isn’t playable 0xc00d36c4 error’ can also be due to system conflict between the connected external media (SD card, USB pen drive, etc.) and your computer.
To fix the video playback error, try reinstalling the USB controllers of your system.
Steps to remove and reinstall USB controllers on Windows:
Figure: Device Manager options in Windows
Figure: Universal Serial Bus controllers option in Device Manager
Figure: Uninstall USB device option
Now, connect your USB device to a computer, and check if the video 0xc00d36c4 error is fixed.
As the error code may occur due to hardware conflict, you can also try once updating the display drivers. This may fix the video error.
Steps to Update the Driver are:
Figure: Update driver option in Device Manager
Tip: If the current driver is up-to-date, just to be on the safer side, uninstall the driver first and then reinstall it.
If the error code 0xc00d36c4 issue is not resolved with the above methods, your video is probably corrupt. The only way to fix is by using advanced video repair software such as Stellar Repair for Video.
The widely used software is completely safe to download. It effectively repairs any video that is not playing or throws errors like 0xc00d36c4.
The do-it-yourself tool can work on all types of videos, be it game files from Xbox, videos exported from editing software, or those saved on your hard drive or USB player. Shot with any camera, mobile phone, or drone, the software can repair all sorts of corrupt video files.
Simply add the corrupt video in the software, click on the Repair action button and let the software do its work.
Step 1: Click on Add File to add the corrupt video.
Step 2: Click Repair.
Step 3: Preview the repaired videos and click Save Repaired File.
Free VLC Media Player has an AVI repair feature. Try the function to fix the video error 0xc00d36c4 in AVI files. If your video file is other than AVI, you can rename it to AVI and then fix it using the media player.
Note: Create a copy of the original video and use that to repair in VLC.
Steps to fix video files with a VLC media player:
Figure: Tools option in VLC
Figure: Preferences window in VLC
Now, check if the video error is resolved.
Copy and Paste Hack you may try to fix code 0xc00d36c4Does the error code 0xc00d36c4 occur while trying to open the video saved on DVD/CD, USB drive, etc.? Simply copy your video file from the external storage to the computer drive and then play. This hack has actually worked for many! |
|---|
Error code 0xc00d36c4 while playing videos is either due to unsupported video format or codec or corruption in the video file. It could also occur because of computer conflict with USB devices. Troubleshooting the error should begin by installing the supporting codec or converting the video file format to another. If these methods do not help, reinstall or update the drivers using the above methods.
If still you continue to get 0xc00d36c4 error, it means the video file is corrupt. It needs a video repair software to fix the problem. You can simply use Stellar Repair for Video software. The tool has a proven success record of fixing corrupt video files that show error 0xc00d36c4 error code while playing.
For any query reach us through comments in the box below.
Harsha is a technical expert who loves Mondays, technology and is a big time Apple fan. She knows her way around the data loss problems and is always looking for ways to help out people.
You get this error if you have, say, a wmv file which has been given an mp4 extension. If there’s no thumbnail, change the extension until you get one, then it will play. On Windows, the file will play even if the extension is wrong which indicates that the file is not damaged, only the extension is wrong.
Hi Fredrik,
I appreciate your time to go through our blog and come to a conclusion of your own. However, as mentioned and seen in the error screenshot, it can be observed that “This file isn’t playable. That might be because the file type is unsupported, the file extension is incorrect, or the file is corrupt”.
As per your comment, you have a valid point, but not all the time. So, in that case, our blog delivers information and ways to make users’ videos playable.
Thanks for the great information for us.
Best regards,
Lunding Henneberg
Hi, I had a same issue on my Lenovo laptop when I play movie on WMP the popup message shows and I also try to play on VLC media player but the movie files again shows the message & close. What Should I do to fix it? Please Help…
Hi William, I would suggest you can try our software demo version and see the preview of the corrupted movie file. If our software shows the repaired movie preview it means our software repaired the file. Thanks!
Thanks Sumona. I tried to play the original video on VLC but it didn’t play. I can’t download the repaired video to try on VLC since I have to buy the software to be able to do that. But I have to be sure that the video was actually repaired before I buy, but unfortunately I couldn’t preview it.
Hi John, Our Free demo provides a preview of repaired files up to 20% of the total video size. If the demo version showing the preview I can say, Yes our software able to repair a video. For more information, you can contact our support through email support[@]stellarinfo.com or call at: +1-877-778-6087.
Hi Sumona, I repaired the video but can’t preview it when I click the preview button as the preview window always disappear after few seconds of trying to open. I couldn’t find anywhere to download the missing codecs in Windows Media Player by going to Tools> Options >Player. There is nothing like Tools on the player. What should I do?
Hi John, Have you tried our software for repairing? There is a possibility WMP would not support the repaired video file. I would suggest you try to play that video on the VLC media player. If you are using our software and the can’t preview the repaired video. It means that video files severely corrupted or damaged. For more information, you can contact our support team through email support[@]stellarinfo.com or call at +1-877-778-6087.
Hi Sumona, I had this problem with my windows 10 PC when I playing videos and music but I fix this issue with the help of your blog because I dealing with the wrong codec. Thanks for pretty good explanation!
Hi Megan, Thanks for reading our blog and sharing your valuable feedback with us!
I had the same issue while playing videos, MEDIA doesn’t support file format or corrupt files. I used your software to fix the video problem. Thank you very much!
Hi Aaron, Thanks for your words!
The error code 0xc00d36c4 could pop up while me trying to open some local music and video files. Thanks for the solution that would help me to fix the error above.
Hi Luke, Thanks for your appreciation!