How to fix Video Playback Errors and Issues?

Summary: Video errors, black screen with sound only, out-of-sync, jerky videos, YouTube playback error, etc., on Windows PC are common. Learn how to fix video playback problems on your computer. Also, know the best video repair software – Stellar Repair for Video to fix corrupt video files.

How to fix Video Playback Errors and Issues? How to fix Video Playback Errors and Issues?

Unable to play your videos on due to various errors? Are they jerky, freezing, truncated, flickering, out-of-sync, showing black screen, giving no sound, or showing other problems?

Don’t worry.

Read on to learn different methods that can fix video playback problems on Windows PC.

However, before digging into troubleshooting, take a quick look at various causes of video playback problems.

Why Video Playback Errors and other Issues occur?

Mostly video playback problems arise due to unsupported codec packs or device drivers. Sometimes the video file may also turn corrupt due to abrupt interruption during transfer/download/processing or due to a virus in the drive.

Here are some of the common causes of video playback issues on a computer:

  • Video file corruption.
  • Absence of supporting codecs.
  • Media Player not supporting file type
  • Device drivers are not updated
  • Insufficient system configuration for HD videos
  • Sudden interruption during video transfer or download

How to fix Video Playback and Issues on Windows

The troubleshooting to fix video playback problem depends upon the cause. Here we have shared the 8 best ways to fix video playback issue on computer.

However, it’s difficult to always gauge the actual cause of video playback error, especially when you receive errors messages like ‘video error code 0xc00d5212, ‘error 0xc00d36c4.

You often wonder whether the problem is with the video file, media player, browser or device unless the error message shares it, for example in these two below error messages:

‘Windows Media Player cannot play the file. The Player might not support the file type or might not support the codec that was used to compress the file.’


‘HTML5 Video: File Not Found’ error while playing YouTube, Vimeo or other online videos on computer.

Also read: How to fix HTML5 Video ‘File Not Found’ error on YouTube

So which method should you to try to fix your video playback problem?

We recommend to try the given 8 methods to fix video playback error in Windows PC. You can attempt or skip them as per your case.

If none of the troubleshooting helps, chances are your video file is corrupt and requires a video repair software.

8 Methods to fix video playback error on PC

1. Get supporting video codec
2. Update display drivers
3. Use Windows Media Player Repair
4. Restore Windows to a previous Restore Point
5. Run Windows 10 Troubleshooting
6. Fix browser to remove video playback error in YouTube etc., on PC
7. Repair video file with VLC Player
8. Use Stellar Repair for Video to Fix Video Playback Errors/Issues

1. Get supporting video codec

Most of the video errors are due to absence of supporting codecs. The solution is to download codec pack on your system so that you can play any video file type. Some popular codec packs are K-Lite, X-Codec pack, Shark 007 Codec pack, etc. You can download codec packs online by visiting their websites.

Other than installing codec pack, you can try the below fixes as well to tackle unsupported codec issue:

  • Convert video file format like AVI to MP4, MOV to FLV etc., using a secure video converter.
  • Play video in another media player such as VLC Media Player, KM Player, QuickTime Player, Winamp, etc.

2. Update Display Drivers

Corrupt or outdated Display Drivers can create video playback issues. Troubleshoot playback issue by updating display drivers on your computer. You can do this manually through Device Manager on Windows PC.

However, if you have installed external graphics card (Nvidia GeForce or AMD Radeon), visit the manufacturer’s site to update.

Steps to update drivers on PC:

  • Go to Start and type Device Manager.
  • Select Device Manager.

Device Manger Window

Figure: Device Manager window

  • Double click on Display adapters.

Update driver option under Display adapters

Figure: Update driver option under Display adapters

  • Right-click on your video driver and click Update driver software.

3. Use Windows Media Player Repair

WMP Repair Utility window

Figure: WMP Repair Utility window

‘Fix WMP Utility’ is a free Windows Media Player repair application. It swiftly re-registers Windows Media Player DLL files and fixes the video playback issue in the player. You simply need to download the latest version of WMP Utility and run the application on your system.

4. Restore Windows to a previous Restore Point

If you are facing video playback issues after the OS upgrade, you may restore Windows to a previous restore point. This way you can undo the changes by reverting the PC to its earlier settings.

Steps to System Restore in Windows 10

  • Type system restore in Search box.
  • Select Create a restore point.
  • In System Properties box, select System Restore. Follow the prompts and wait till the process completes.
  • Restart your PC.

5. Run Windows 10 Troubleshooting to fix video playback

Windows 10 users can also fix corrupt or unplayable videos by running Video Playback Troubleshooting feature. The feature detects and fixes video problems occurring in Windows 10.

Steps to running Windows 10 Troubleshooting feature

  • Type troubleshooting in Search bar.
  • Select Troubleshooting.
  • Select View all on the left pane.
  • Click Video Playback from the list.

Video Playback troubleshoot in Windows 10

Figure: Video Playback troubleshoot in Windows 10

  • Click Next and follow the prompts.

As the process finishes, check if the video playback problem is fixed or not.

6. Fix browser to remove video playback error in YouTube, etc., on Windows PC

When you are unable to watch video content of a website on computer, it is mostly due to the browser issue. Either piled up cache and cookies, a browser extension, or an outdated browser is giving video error or making your videos choppy.

You can do the following to troubleshoot video playback problem of YouTube, Facebook, Vimeo, Tumblr and others on your computer:

  • Ensure good speed Internet connection while streaming videos.
  • Clear cached data and browsing history of your browser.
  • Disable browser extensions or plugins and
  • Update your browser.

Learn more: How to Fix Embedded Videos Not Playing in Google Chrome

7. Repair video file with VLC Player

Black screen, flickering, grey bands, or other visual issues in videos indicate file corruption.  Use the free built-in feature of VLC Media Player to fix such corrupt videos. Since VLC Player supports repair of AVI file format, first convert your video file to AVI and then repair it using the player.

Steps to repair video with VLC Media Player

  • Open the AVI file in VLC Media Player.
  • Go to Tools >Preference > Input & Codecs.
  • Choose Always Fix next to repair AVI files.

Preferences window in VLC Player

Figure: Preferences window in VLC Player

  • Click Save.

Your video should play correctly now.

8. Use Stellar Repair for Video

If none of the above methods work, choose a reliable professional video repair software as your file is probably corrupt. The recommended Stellar Repair for Video is tried, tested, and approved by data recovery experts on several factors such as security, quality, performance, and functionality.

How Stellar Repair for Video helps to fix video playback errors/issues?

Stellar Repair for Video has straightforward interactive GUI. The software is fast, easy to use, and can fix multiple severely corrupt videos at a time.

Video Repair Video Repair Mac

Steps to fix video playback issues by using Stellar Repair for Video

  • DownloadInstall and Launch the software.
  • Click Add File to add video for repair. You can also add more video files.

Main interface of Stellar Repair for Video

Figure: Main interface of Stellar Repair for Video

  • Click Repair.

Repair - Stellar Repair for Video

Figure: Repair button in Stellar Repair for Video

  • Repair process begins. You can stop the repairing process anytime in between by pressing STOP button.

ongoing repair of selected video files

Figure: ongoing repair of selected video files

  • Once repair process ends, Preview the repaired videos and save them at desired location by clicking on Save Repaired Files.

Preview window video files after repair

Figure: Preview window video files after repair



Manual methods shared in the post can fix video playback errors and issues related to codec and graphic drivers on your computer. If you are facing video errors when trying to play online videos on PC, ensure your browser is updated.

However, complex video corruption that leads to out-of-sync videos, black/green screen, flickering and other problems are best repaired with the help of a dedicated video   repair software like Stellar Repair for Video.  The software is a trusted solution and popularly used because of its smart features, ease-of-use, file security assurance, and fast processing.

Video Repair Video Repair Mac

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