Summary: Video errors, black screen with sound only, out-of-sync, jerky videos, YouTube playback errors, etc., on Windows PC are common. Learn how to fix video playback problems on your computer. Also, know the best video repair software – Stellar Repair for Video to fix corrupt video files.
Unable to play your videos due to various errors on PC? Are they jerky, freezing, truncated, flickering, out-of-sync, showing a black screen, giving no sound, or other problems?
Read on to learn different methods to fix video playback problems on Windows PC.
However, before digging into troubleshooting, take a quick look at various causes of video playback problems.
Mostly video playback problems arise due to unsupported codec packs or device drivers. Sometimes the video file may also turn corrupt due to abrupt interruption during transfer/download/processing or a virus in the drive.
Here are some of the common causes of video playback issues on a computer:
The troubleshooting to fix the video playback problem depends upon the cause. Here we have shared the eight best ways to fix video playback issues on computers.
You often wonder whether the problem is with the video file, media player, browser or device unless the error message shares it, for example, in these two below error messages:
‘Windows Media Player cannot play the file. The Player might not support the file type or might not support the codec that was used to compress the file.’
‘HTML5 Video: File Not Found error while playing YouTube, Vimeo, or other online videos on the computer.
Also read: How to fix HTML5 Video ‘File Not Found’ error on YouTube
So which method should you try to fix your video playback problem?
We recommend trying the eight methods to fix video playback errors on Windows PC. You can attempt or skip them as per your case.
If none of the troubleshooting helps, your video file is corrupt and requires video repair software.
Most of the video errors are due to the absence of supporting codecs. The solution is to download a codec pack on your System so that you can play any video file type. Some popular codec packs are K-Lite, X-Codec pack, Shark 007 Codec pack, etc. You can download codec packs online by visiting their websites.
Other than installing the codec pack, you can try the below fixes as well to tackle unsupported codec issues:
Corrupt or outdated Display Drivers can create video playback issues. Troubleshoot playback issues by updating display drivers on your computer. You can do this manually through Device Manager on Windows PC.
However, if you have installed an external graphics card (Nvidia GeForce or AMD Radeon), visit the manufacturer’s site to update.
Figure: Device Manager window
Figure: Update driver option under Display adapters
Figure: WMP Repair Utility window
‘Fix WMP Utility is a free Windows Media Player repair application. It swiftly re-registers Windows Media Player DLL files and fixes the video playback issue in the Player. You need to download the latest version of WMP Utility and run the application on your System.
If you face video playback issues after the OS upgrade, you may restore Windows to a previous restore point. You can undo the changes by reverting the PC to its earlier settings.
Windows 10 users can also fix corrupt or unplayable videos by running the Video Playback Troubleshooting feature. The feature detects and fixes video problems occurring in Windows 10.
Figure: Video Playback troubleshoot in Windows 10
As the process finishes, check if the video playback problem is fixed or not.
When you are unable to watch video content of a website on a computer, it is mostly due to a browser issue. Either piled up cache and cookies, a browser extension, or an outdated browser gives video errors or makes your videos choppy.
You can do the following to troubleshoot video playback problems on YouTube, Facebook, Vimeo, Tumblr, and others on your computer:
Black screen, flickering, grey bands, or other video visual issues indicate file corruption. Use the free built-in feature of VLC Media Player to fix such corrupt videos. Since VLC Player supports repair of AVI file format, first convert your video file to AVI and then repair it using the Player.
Figure: Preferences window in VLC Player
Your video should play correctly now.
If none of the above methods work, choose a reliable, professional video repair software as your file is probably corrupt. The recommended Stellar Repair for Video is tried, tested, and approved by data recovery experts on several factors such as security, quality, performance, and functionality.
Stellar Repair for Video has a straightforward interactive GUI. The software is fast, easy to use, and can fix multiple severely corrupt videos at a time.
Steps to fix video playback issues by using Stellar Repair for Video
Figure: The main interface of Stellar Repair for Video
Figure: Repair button in Stellar Repair for Video
Figure: ongoing repair of selected video files
Figure: Preview window video files after repair
Manual methods shared in the post can fix video playback errors and issues related to codec and graphic drivers on your computer. If you face video errors when trying to play online videos on a PC, ensure your browser is updated.
However, complex video corruption that leads to out-of-sync videos, black/green screen, flickering, and other problems are best repaired with the help of a dedicated video repair software like Stellar Repair for Video. The software is a trusted solution and is popularly used because of its smart features, ease of use, file security assurance, and fast processing.
Sumona is a tech blogger, avid photographer, & technogeek with vast experience in writing about media file recovery tips and tutorials. She has over 10 years of experience in media file recovery/media file repair technology. She is passionate about Photography, Creative Designing, Music, and Exploring lesser-known destinations.
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