20 Most Common Video Errors and Their Solutions

Videos are an indispensable part of our digital world. Whether downloaded movies, YouTube videos, or DSLR HD shoots, we love watching, creating, editing, sharing, and transferring videos. However, any disruption in the videos can make our video viewing experience frustrating.

Below are mentioned some of the common video-related problems with their effective solutions.

1. Choppy, Blurry, or Jerky Video Playback

Choppy, Blurry, or Jerky Video Playback

Choppy, blurry, or jerky videos are frustrating to watch. The issue can be with your recorded or downloaded videos. The poor video quality can be attributed to corrupt SD cards, camera glitches while shooting videos, codec issues, or outdated media players.

Try to play your video in another media player and update your drivers. If the issue does not resolve, the best and assured way to fix choppy, blurry, and jerky videos is through Stellar Repair for Video, which fixes all kinds of corruptions in the video in the AVI, ASF, WMV, MKV, FLV, DIVX, WEBM, MJPEG, MPEG, AVCHD, MTS, MOV, MP4, M4V, 3G2, 3GP, and F4V video files.

2. Video Files Corrupted after Recovery

Whenever you use a not-so-secure or free video recovery application, the chances are that you recover corrupt video files. If your videos are already corrupt, then the recovery software will restore corrupt videos without repairing them.

In any such situation, use the professional Stellar Repair for Video software to repair the corrupt videos. The software is safe and malware free. Moreover, it is capable enough of repairing severely corrupt video files stored on any drive or media.

3. Sluggish or Video Playing Slowly

Sluggish or Video Playing Slowly

Your videos can sometimes be sluggish, playing very slowly or taking a long time to buffer, making the video playing experience annoying. The problem could be with the internet speed, browser, computer, or video file itself.

To resolve the slow playing video issue, fix the browser by deleting the cache and temporary files. Then, update the video card drivers or disable hardware acceleration through settings. Also, choosing an Ethernet cable over Wi-Fi increases the speed of online videos.

If none of these methods work, the problem could be with the video file. It may have turned corrupt or damaged. Employ a third-party repair tool like Stellar Repair for Video. It fixes all sorts of corruption in the video and makes it a seamless play.

4. PC Crashes, Lags, or Gets too Slow During Editing

Often during video editing heavy files, the PC crashes or gets too slow. It is probably because your computer might not meet the editing software specifications. Unfortunately, this can also result in video corruption and loss.

To fix the issue, ensure your computer meets the best possible system requirement in terms of RAM, CPU, and GPU. Also, update the OS, device drivers, and editing software. Disconnecting the internet before using editing software also helps. Unfortunately, if your videos get damaged or corrupt during editing, use the Stellar Repair for Video tool to restore them.

5. Out-of-Sync Video or Audio Video Lag Issue

Out-of-Sync Video or Audio Video Lag Issue

Out-of-sync or mismatched audio is an annoying video quality issue. You can temporarily fix audio video sync or lag issue with the help of VLC Player by setting the audio sync manually. The other manual ways worth trying once are reinstalling the drivers and performing a system reset on your system.

Alternatively, using repair software is a much simpler way to fix audio lag issues in videos. For example, Stellar Repair for Video can fix out-sync videos, making them perfectly playable.

6. No Sound in Video

No Sound in Video

While playing the video, if there is no sound, ensure the connections of the external speaker are proper. Then, update the sound driver through Device Manager on your system. If this does not work, try uninstalling and reinstalling your system’s audio driver.

Audio troubleshooters on your PC may also be able to fix the audio problems. To run the troubleshooter, go to the Start tab, type Troubleshoot, and select Troubleshoot from the results list; choose Playing Audio > Run the troubleshooter.

If none of the manual methods work, it means the ‘no sound’ issue is due to the corruption in the video file. Leverage Stellar Repair for Video that effectively fixes the missing sound problems in your video file. The tool supports repairing sound issues in AVI, ASF, WMV, MKV, FLV, DIVX, WEBM, MJPEG, MPEG, AVCHD, MTS, MOV, MP4, M4V, 3G2, 3GP, and F4V videos file formats.

7. Videos Playing in Slow Motion

Does it happen to you when you try to play videos online or on your hard drive? Do they play in slow motion?

The ‘slo-mo’ video issue can be tackled by adjusting the speed in the Windows Media Player or QuickTime Player settings. Updating your media player and video drivers in the system also helps fix videos playing in slow motion. A corrupt video file also sometimes causes videos to play in slow motion. Get it fixed using Stellar Repair for Video.

8. Missing Video Codec or Not Supported 

‘Windows Media Player cannot play the file because the required video codec is not installed on your computer.’

TCodec errors like this appear when your system lacks the supporting codec of the video file format. Codec files are necessary for encoding and decoding digital data.

Configure Windows Media Player to download the codecs automatically. If the video error reads the codec does not support the video, then get the desired codec pack by first uninstalling the older one. You can obtain the codec from a third-party vendor too.

However, a video repair software like Stellar Repair for Video can also fix the codec error making your videos playable.

9. QuickTime Error 23132 with M4V Files

QuickTime installed on your PC can play stored movies and videos broadcast over the internet. But sometimes, QuickTime Error 23132 with M4V files may not let you play your videos. It is a Windows system files error that can occur due to virus infection, corrupt Windows Registry, or incomplete installation of QuickTime application.

It is advisable to use video repair software to resolve the error and view your M4V videos rather than delving into complex, time-consuming manual methods. Stellar Repair for Video is a quick video repair solution that can restore not playing M4V videos in QuickTime.

Some manual methods may include updating PC drivers, repairing registry entries, cleaning system junk files with cleanmgr, and updating Windows to execute Windows Clean installation.

10. MacBook Pro crashes/freezes when playing YouTube videos

Sometimes the MacBook crashes, freezes, and becomes unresponsive while watching YouTube videos. To play YouTube videos smoothly, you need an updated browser, the latest Adobe Player, and a continuous high-speed internet connection. You will face problems while playing YouTube videos if any of these is not in place.

Disabling the Plugins in Safari or the browser you are using sometimes helps smooth the playing of the YouTube videos.

11. Black Screen while Trying to Play Videos

Black Screen while Trying to Play Videos

Seeing a black screen when you open your videos isn’t very pleasant. The problem can be either due to a missing codec, outdated video driver, read/write errors, format changes, etc. In any such situation, use Stellar Repair for Video to get back correctly playing videos.

To fix the black screen problem, you can manually try to reduce video card hardware acceleration by going into your system’s display settings. Reinstalling the media player or the latest driver can also sometimes help.

12. Video Distortion after Windows 10 Upgrade

Windows 10 users have been complaining about video distortion after the upgrade. They witnessed their videos were either stretched, broken or pixelated. The problem could be hardware failure, faulty CPU, or issue with graphic drivers or video players.

The easy route to fix the issue and make your videos playable is to use Stellar Repair for Video.

While you can also attempt any of the following to resolve the video distortion problem after the Windows 10 upgrade; update video players, update graphics drivers, clean browser cache, and disable hardware acceleration.

13. Corrupt or Broken MP4 Files

MP4 files saved on your hard drive, SD card, pen drive, etc., can get broken or corrupt due to virus infection, abrupt system shut, or media corruption.

The best way to restore broken MP4 videos is with the help of Stellar Repair for Video. The software has a highly intuitive interface and can quickly repair MP4 videos taken from DSLRs, Go Pro, drones, and security cameras.

You can also use VLC Media Player to fix minor video damage. Updating your system’s video drivers to the latest version may also help to play MP4 videos correctly.

14. Error 2048 in QuickTime Couldn’t Open Video File

QuickTime error 2048 can arise when you cannot play your videos due to virus infection, inappropriate video codec, technical fault in firmware, or your player is outdated. You can fix this error by changing the file format, updating video codecs, or reinstalling QuickTime Player.

If none of these manual techniques help, repair the corrupt video using Stellar Repair for Video.

15. Error Code 0xc00d36c4 on playing video files

Error Code 0xc00d36c4 on playing video files

Usually, this error appears when you try to play videos/movies transferred from a DVD or phone to your USB device. The problem is mainly encountered after updating the Windows system. However, Xbox and Grooves users have also commonly reported the error.

The error 0xc00d36c4 indicates your video player does not support the file format or the supporting codec is absent. Try playing the video in a different media player like VLC Player, which usually plays most video file formats. Convert the video file to your player-supported format or install the missing codecs. Another quicker way to fix error code 0xc00d36c4 is simply using the Stellar Repair for Video tool. It is safe and quickly fixes all types of corruption in video files.

16. Google Chrome Freezes/Crashes or not Responding while Loading an Online Video or Game

It may happen while watching videos or downloading video games online; your Chrome freezes or crashes. You may first try restarting your computer. Then update Chrome as videos and games often need the latest browser version. If this does not work, turn on JavaScript in your browser. Also, reset your internet connection and remove all cache and cookies.

Updating the Adobe Player can also resolve Chrome freezing while watching online videos.

17. Video Files Corrupted while Editing

Video Files Corrupted while Editing

Often video editors face the problem of videos getting corrupt while editing. To fix such corrupt videos, choose a safe application capable of resolving issues with video frames, sound, header, movement of videos, and video slider.

Stellar Repair for Video can fix corrupt MOV, MP4, M4V, 3G2, 3GP, and F4V videos that get damaged or broken while editing, transferring, converting, or processing. It is DIY software for both professionals and beginners.

18. Videos Flickering Issue

Videos Flickering Issue

Video flickering occurs when your camera’s frame rate and shutter speed capture different fractions of light pulses while shooting.

Usually, you need to reshoot the video, which is not always feasible. The best way is to repair the flickering video fault with Stellar Repair for Video. You can also use filters and plugins in your video editing software to fix the issue.

19. Video Quality Loss after Export

Video playing perfectly in editing software on export often turns noisy and loses quality. It can be due to either wrong export settings combination, old graphic driver, unsupported file formats, or incompatible codecs.

Restart your computer and export again. You can also try to play your video on another media player. Sometimes removing special effects and then exporting also resolves the problem. Also, ensure the export settings are as per the source video clip quality and format. If you find it difficult to fix the video quality loss issue, then professional video repair software, such as Stellar Repair for Video, comes to the rescue. Just upload, scan, and repair your video.

20. Stuck and Dead Pixels on Videos

The stuck and dead pixels are unwanted colored spots on the video screen of your camera. The problem is caused when the transistor does not receive enough power at that point.

Since it is a manufacturing defect, so when you notice the issue, return the camera to the manufacturer for repair or replacement. If your camera cannot be returned/exchanged, you can try to cover up the spots using software plugins.


So now you know the ways to address different video-related problems. In most cases, the issues, regardless of their severity, can be fixed with the help of fast and advanced Stellar Repair for Video software. Its easy-to-use interface can repair corrupt AVI, ASF, WMV, MKV, FLV, DIVX, WEBM, MJPEG, MPEG, AVCHD, MTS, MOV, MP4, M4V, 3G2, 3GP, and F4V files on Windows and Mac and the same can be the savior for all the memories captured in the video.

Download for Windows Download for Mac

While for simple issues, manual hacks like updating the drivers, installing the latest media player, deleting the browser’s cache and temp files, etc., can be a workaround.

I hope you find this guide helpful. If you have also come across any video-related issue and its fix, other than the ones mentioned above, do share with us in the comment box below.

Was this article helpful?
About The Author
Table of Contents


Why Choose Stellar?
  • 0M+


  • 0+

    Years of Excellence

  • 0+

    R&D Engineers

  • 0+


  • 0+


  • 0+

    Awards Received