How to Fix Green Screen Problem While Viewing Videos

‘When watching a video on YouTube, the video screen appears green but the sound continues to play. How can this be fixed?’

‘Since I moved to Windows 10, I often get a green screen when playing videos on Vimeo, Instagram etc. I use Mozilla Firefox. Is it because of Windows update or browser problem? Can I fix green screen in videos?’

Is green screen video problem while watching videos in browser is bothering you? Are you looking for a permanent fix to solve the video playing issue web browser?

Read on this infographic to know how you can fix green screen problem in online videos.

Fix-Green-Screen-While-Viewing-Videos

Sudden appearance of green screen while trying to watch a video is annoying. There is no certain reason for the video playing issue. It may be related to the poor hardware performance of your computer, outdated graphic drivers, or flash player issue that does not support the high quality videos you are trying to play. Even an unsafe third-party software can create system errors causing the green screen video problem.

To fix the video playing issue, before getting on to tricky troubleshooting ways, try the simple workarounds given below. These are temporary hacks but most of the times helpful, when you are in a hurry to watch any video.

Hacks to avoid green screen problem in videos

  • Play the videos in another browser
  • Close all other browser tabs and windows when watching your online video
  • Delete cookies and temporary files on your PC/Mac
  • Delete browser cache data
  • Update your browser. Whether you are using Chrome, Mozilla or Internet Explorer to view videos, ensure it is of latest version
  • Reboot your computer

Effective ways to fix green screen problem in online videos

Since the video playing problem is mostly related to hardware and graphic drivers in the computer, further troubleshooting methods involve fixing these.

So when the above hacks do not work and you continue to get YouTube green screen and the same in your Facebook, Netflix, or Instagram videos, apply the below methods to fix the issue:

  1. Disable Hardware Acceleration
  2. Update your Graphics Driver
  3. Run the troubleshooter

 1. Disable Hardware Acceleration

Hardware Acceleration implies that your computer uses GPU (Graphic Processing Unit) instead of CPU to load graphic intensive programs.

However, sometimes problems occur during rendering of webpages from CPU to GPU. This leads to performance issues. You may face blank or green screen while watching high quality videos on Facebook, YouTube, Vimeo, or Instagram etc.

In such situations, disabling hardware acceleration helps resolve video playing issues.

Steps to disable Hardware Acceleration: 

  • Right-click on the video that displays green screen
  • Select Settings from the menu options
  • Uncheck Enable hardware acceleration
  • Close the window and reload the page
  • Reopen the website to watch the video

In case you do not see the Settings option on right-clicking the green video screen you can disable the Hardware Acceleration in the browser.

For Google Chrome users – Steps to disable Hardware Acceleration:

  • Open Google Chrome
  • Click on Chrome Menu symbol on top right corner. Go to Settings > Advanced
  • Scroll down to select System
  • Uncheck Use hardware acceleration when available
  • Restart Google Chrome
  • Now open the website to view your videos. The green video issue should be fixed now.

For Firefox users – Steps to disable Hardware Acceleration:

  • Open Mozilla Firefox
  • Click on Menu button on the top right corner
  • Go to Options > General
  • Scroll down a bit to see Performance.
  • Uncheck the box next to Use recommended performance settings.
  • Use hardware acceleration when available option Uncheck its box
  • Restart Firefox.

Internet Explorer users – Steps to disable Hardware Acceleration:

  • Open Internet Explorer
  • Go to your computer Settings > Internet Options
  • Click on Advanced tab
  • Under Accelerated graphics check Use software rendering instead of GPU rendering box
  • Restart your Internet Explorer
  • Play your online video and check if the green screen video problem is fixed

2. Update your Graphics Card Drivers

If after disabling hardware acceleration green screen in videos continues to occur, update your graphics card driver. The video playing problem could have been caused due to old NVIDIA or AMD graphics card. 

Steps to update Graphic card drivers:

  • Go to My Computer and right click on it
  • Follow Manage > Device Manager
  • Click on Display Adapters
  • Right-click on your graphics driver and click Update Driver Software
  • Select Search automatically for updated driver software. Windows will detect your Graphics Card and find its latest driver
  • Restart your PC. Windows will reinstall the driver.

Now play again your online video to check if the green screen video problem is fixed. Read more on how to fix Nvidia graphics cards problems

Performed Windows update? Unable to play your videos on computer?

You have probably not updated your PC’s graphic drivers. Playing your videos on a computer that has outdated or incompatible graphic cards, may lead to corruption in the videos. The solution is to update or reinstall your graphics card drivers.

However, to repair the videos that have gone corrupt, download the secure video repair utility – Stellar Repair for Video on your system. This do-it-yourself software fixes corrupt or damaged videos saved in any storage media.

The free demo version of the software is good enough for evaluating whether a video corruption issue can be resolved.

Video Repair Video Repair Mac

3. Run the troubleshooter

You may also try running troubleshooter on your system to fix green screen problem in videos.

Steps to run troubleshooter on PC:

  • Open your computer Settings app
  • Click on Update & Security section
  • Select Troubleshoot > Hardware and Devices
  • Click on Run the troubleshooter
  • Once the process gets complete, restart your PC

Now view the videos again to check if the green screen problem is resolved.

Wrapping up

The green screen problem while watching online videos is usually a hardware acceleration or outdated graphics card issue.
While troubleshooting the same, begin with hardware acceleration fix. If this does not work, update your computer’s graphics cards driver. Read more on how to fix a video card problem?

Irrespective of Windows version (8/9/10/XP) and browser you are using, green screen videos problem should get resolved with one of the above methods.
Hope you found the post helpful. Do not forget to share, if you have any other method to fix YouTube green screen or the same problem in Netflix, Vimeo, Instagram, Facebook, etc.

Comments(22)
  1. une3 April 25, 2020
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  3. Sal January 23, 2020
    • Sumona Chatterjee January 24, 2020
  4. Tina August 24, 2019
    • Sumona Chatterjee August 26, 2019
  5. Jolie August 20, 2019
    • Sumona Chatterjee August 22, 2019

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