Activation Assistance

How to Resolve Error Code 1520?

The error code 1520 indicates that you are using the wrong activation key or that the key is not valid for the software that you're trying to activate.

First, check if you've purchased a key for a different product and are trying to use it with the wrong software.

To Resolve Error Code 1520, follow the tips:

• If you've purchased a Stellar software product, please check your order confirmation email or contact our customer support team to get the correct activation key.
• Once you have the right key, enter it into the activation prompt, and the software will activate successfully.
• If you still experience issues with product activation, connect with the support team. They will investigate the problem and help you activate the software.

How to Resolve Error Code 1521?

The error code 1521 indicates that the activation key you entered is incorrect. This might occur when the key is entered incorrectly or when the key has expired for the software you're attempting to activate.

To Resolve Error Code 1521, follow these tips:

• Please input the activation key correctly, without any typos or errors in the order.
• If the key is correct, it might have expired, so you must obtain a new activation key
• If you've purchased or subscribed to a Stellar software product, you can contact our customer support team.

When you receive the valid or updated key, please enter it in activation prompt, the software will get activated successfully.

If you are still experiencing issues with product activation, connect with the support team.

How to Resolve Error Code 1522?

The error code 1522 means your device's internet connection is unstable or disconnected, and you are not able to reach the activation server. This is a result of your slow internet speed or some temporary fault on the activation server.

To Resolve Error Code 1522, follow these tips:

• First check your internet connection to ensure you have an active and stable internet connection.
• Check the internet speed and if it's slow, wait for a while and then try again to activate the software again.

If you still encounter the same issue, there might be a temporary problem with the activation server. In that situation, you can reach out to our customer support team to activate your software.

How to Resolve Error Code 1523?

The error code 1523 can also occur due to the following reasons:

• Temporary server issues due to server maintenance or high traffic.
• Outdated or invalid activation key for the specific product.
• Typos or errors, such as missing characters, extra space, or characters before, after, or in-between the activation key.
• Temporary internet disconnection or slow internet, interrupting the activation process.

To resolve or avoid the error code 1523, follow these tips:

• Check if your internet connection is stable and working properly before re-trying to activate the software.
• Double-check the activation key and re-enter it carefully. Try to copy and paste the activation key to avoid typos, wrong sequences, or other mistakes.
• Wait for some time before trying to activate the software again. This might resolve any temporary server issue and resolve maintenance downtime issues.

Please follow the steps above to resolve the activation error code, else, contact our support team if the issue persists.

How to Resolve Error Code 1524?

Error code 1524 message indicates that your Stellar software subscription has expired.

To resolve or avoid the error code 1524:

• You need to renew your subscription and continue using the software.
• If you cannot activate the software even after purchasing or renewing the subscription, connect with our support team.
• Raise a ticket with our support team, and they will help you activate the software and resolve the error as soon as possible.

How to Resolve Error Code 1525: System Date Changed?

The Error Code 1525 or System Date Changed Error, appears when the system date is changed after the software is activated.

To Resolve Error Code 1525:

• Check the date and time on your machine.
• Update the date and time to the correct settings.
• This should fix the 'System Date Changed Error Code: 1525' issue.

If you still face errors while activating the software, contact the customer support team for further assistance.

How to Resolve Error Code 1526?

Kindly follow the below steps:

1. Open This PC and then open "C drive".
2. Click "View tab" and check the "hidden items" tab.
3. Open the Program Data folder.
4. Search the "key-base" folder in the Program Data.

   If the key-base folder is not shown listed in the Program data folder, follow the below steps:

   • Click View and then select Options after opening the Program Data folder.
   • Click Change folder and Search option.
   • Click View in Folder options prompt.
   • Uncheck the "Hide protected operating system files (Recommended)" option.
   • Click Apply, and then you will be able to see the key-base folder.
5. Delete the key-base folder.
6. Uninstall the software and then reinstall the software.
7. Now try to activate the software.