How to Recover FaceTime Call History on iPhone

‘Just noticed, that the FaceTime call history suddenly disappeared. Cellular calls history is fine. I am using iOS 11.3, iPhone 7. I don’t have iTunes backup and don’t want to try iCloud backup as it will remove my current data. Is there any other way to get back FaceTime call history?’

‘I deleted the call history on my iPhone and without realizing that FaceTime calls will also be erased. How can I recover deleted FaceTime history?’

You love using FaceTime — Apple’s popular calling app, on your iOS device. It’s a free and easy way to connect with family and friends anywhere in the world through audio and video calls.

But what if ever you accidentally delete or lose FaceTime calls from your iPhone or iPad. They may be important calls you wanted to keep.

Since FaceTime calls are integrated into your recent calls list on iPhone, once deleted from the call history, the calls are removed from the app’s history as well and vice versa.

Here we share various methods to restore FaceTime call history on iPhone X, XS Max, XR, X, 8, 8 Plus, 7, 7 Plus, 6 and below versions and iPad.

How to recover the lost or deleted FaceTime call history?

1. Restore FaceTime call history without iTunes/ iCloud backup
2. Recover FaceTime call history with iCloud
i) Restore lost/deleted FaceTime calls from iCloud without losing existing iPhone data
ii) Restore FaceTime call history from iCloud backup for free, deleting the current iPhone data
3. Recover FaceTime calls from iTunes Backup
i) Restore FaceTime call history from iTunes without losing existing iPhone data
ii) Restore FaceTime call history from iTunes backup for free, deleting the current iPhone data
4. Contact Apple

Restore FaceTime call history without iTunes/ iCloud backup

Deleted FaceTime history can be recovered by using Stellar Data Recovery for iPhone software. The software can restore lost FaceTime call history after accidental deletion, factory reset, app crash, jailbreak, and other issues.

The DIY software thoroughly scans your iPhone or iPad to recover the lost FaceTime call history.

In contrast to iTunes and iCloud backup, Stellar iPhone data recovery software lets you select and restore specific iPhone deleted call history along with the details like name, date, call duration, source country. This saves you from restoring other unnecessary data.

Step-by-step: Recover deleted/ lost FaceTime calls from iPhone

  1. Connect your iPhone to the computer
  2. Launch Stellar Data Recovery for iPhone
  3. Select Recover from iPhone on the left
  4. Select Contacts & Call Logs under What to Recover

    5. Click Next

    6. Preview and choose the FaceTime calls you want to restore from the list. Note: All the calls marked in red color are the deleted calls

        7. Click You can save the call history either on your computer or iPhone.

Recover FaceTime call history with iCloud

Stellar Data Recovery for iPhone can also restore FaceTime calls from iCloud backup on your iPhone or iPad. This method allows you to select and recover only the lost FaceTime call history from iCloud instead of restoring complete backup data.

Two methods to restore FaceTime log from iCloud:

  1. Restore lost/deleted FaceTime calls from iCloud without losing existing iPhone data
  2. Restore FaceTime call history from iCloud backup for free, deleting the current iPhone data

Method 1: Restore lost/deleted FaceTime calls from iCloud without losing existing iPhone data:

  • Download Stellar Data Recovery for iPhone on your PC/ Mac
  • Select Recover from iCloud Backup on main screen of software

recover from iCloud Backup

  • Select Contacts & Call Logs and click Next
  • Enter the Apple ID and password. List of all available iCloud backup files appears. Select the relevant backup of your iPhone
  • Click Scan

recover from iCloud Backup 1

  • Click Call History on the left window. Preview the existing and deleted FaceTime calls. Click Deep Scan, if you don’t find your required calls.

recover from iCloud Backup 2

  • Click Save to save the recovered call history either on iPhone or computer

Method 2: Restore FaceTime from iCloud backup for free (this deletes the current iPhone data)

  • Go to Settings > General > Reset> Erase all Contents and Settings

restore facetime from iCloud Backup 1

  • On Apps & Data screen, tap Restore from iCloud Backup

restore facetime from iCloud Backup 2.png

  • Sign in to your iCloud account

restore facetime from iCloud Backup 3.png

  • Choose the last backup and Restore

Note: The drawback of this method is that it deletes all your existing data from the iPhone.

Recover FaceTime calls from iTunes Backup

FaceTime recovery from iTunes backup is also possible if you have enabled the backup in iTunes.

Restore FaceTime call log from iTunes either with the help of Stellar Data Recovery for iPhone or directly from your system without the help of software.

However, if you don’t want to part ways with your iPhone’s existing data and lose all the current photos, videos, etc. with the old backup file, take the help of Stellar Data Recovery for iPhone.

The software protects your current data on iPhone and recovers only the call history as required.

Two methods to restore FaceTime call history from iTunes

  1. Restore FaceTime call history from iTunes without losing existing iPhone data
  2. Restore FaceTime call history from iTunes backup, deleting the current iPhone data

Method 1: Restore FaceTime call history from iTunes without losing existing iPhone data

  • Download Stellar Data Recovery for iPhone software on your PC/ Mac. Note: Connect your iPhone to a computer, if want to save the recovered FaceTime call history on iPhone.
  • Select Recover from iTunes Backup on the main screen of the application.

Recover from iTunes Backup 1

  • Select Contacts & Call Logs
  • Click Next. From the list of the iTunes backup files, select the relevant iTunes backup

Recover from iTunes Backup 2

  • Click Scan
  • Click Call History. Preview the existing and deleted FaceTime calls. Click Deep Scan, if you don’t find your required calls.
  • Click Save. You can save on your computer or iPhone

Method 2: Restore FaceTime call history from iTunes for free (this method deletes the current iPhone data)

  • Connect iPhone to PC/ Mac
  • Launch iTunes on your computer
  • Select your iPhone under the Device list and choose the recent backup entry date

Restore FaceTime call history from iTunes

  • Click Restore Backup

Contact Apple

Apple uses end-to-end encryption in FaceTime calls. It will not decrypt the content of your conversations. Apple may record and store information, such as to whom you had called and your iPhone/ iPad network configurations. It stores this information for up to 30 days. You don’t get the details like the content of the conversation or whether your call was answered or not.

Nevertheless, you can contact Apple requesting for FaceTime call logs by clicking on this link and submitting the request – https://www.apple.com/privacy/contact/

Apple will get back to you.

Conclusion

iCloud and iTunes backup are the natural way for Apple users to recover FaceTime deleted call history. However, Apple’s solution though workable is not efficient when it comes to the recovery of specific types of data. The iTunes or iCloud backup recovery methods replace every existing data on your iPhone with an old/recent backup. You lose your current photos, videos, call history, messages, chats, etc.

Whereas Stellar Data Recovery for iPhone tackles this recovery issue more effectively. It recovers lost FaceTime calls and also keeps your current data intact on the iPhone.

The software works in all data loss situations due to deletion, jailbreak, water damage, factory reset, etc. You can restore FaceTime call history from any iPhone including iPhone X, XS, XR, iPhone 8, iPhone 7, iPhone 6 and older versions. It is available for both Windows and macOS computers.