10 Ways to Fix iPhone Sound Not Working Issue During Calls

‘The no audio issue in my iPhone 8 occurs on podcast playback and during phone calls.’ I updated my iPhone X to iOS 11.2.6 but now iPhone sound not working during calls. Is it due to the update? How to fix iPhone sound issue?

Many iPhone 8, 8 Plus, and iPhone X users complain about having no sound on iPhone during calls. Either you or the other person at the end of the line is unable to hear. There can be any reason for the iPhone sound not working issue. Sometimes it is the faulty hardware or a bug in the iOS. It can be also due to any third-party app that you installed on your iPhone 8, 8 Plus or X.

Whatever the reason, inability to hear sound in your phone is really frustrating. Here we present top 10 workarounds to guide you around fixing your iPhone’s no sound problem.

1. Restart your iPhone

Traditionally restarting the device helps to fix most of the iPhone issues. This is also called soft reset. If restarting does not fix the sound problem then move on to the next fix.

2. Adjust volume level and audio settings

If the iPhone’s volume is set to its lowest level or the ringer is set to mute, then too there will be very low or no sound at all during the calls. Check and adjust the volume settings to your preferred audible level.

Go to Settings > Sounds > Ringer and Alerts and set the volume level.

3. Check and remove Headphone Mode

It is possible that your iPhone is in the Headphone Mode due to which you are facing iPhone sound not working issue during calls. Disable it or if it is just stuck to the Headphone Mode and refuses to go away then turn off and on your iPhone once. Unplug and plug in the headphone to the iPhone also works or you can also attempt to clean the headphone jack to remove any dust or particles in it and then check if the no sound issue is fixed in your iPhone 8/8 plus/X.

4. Turn off ‘Do Not Disturb’

Check and turn off ‘Do Not Disturb” option, if it is enabled. Go to Settings and toggle off ‘Do Not Disturb’ option.

5. Turn off Bluetooth

When Bluetooth headset is used for calls or music etc, then you cannot hear sound during calls without the device. So make sure when you are making call, your iPhone is not paired with another device and Bluetooth is off. To do this go to Settings and turn off Bluetooth.

6. Update iOS

Sometimes it is a bug that causes the sound problem in iPhone. Updating your device to the latest iOS version often solves the sound issue. To install update follow Settings > General > Software Update > Download and Install the update available.

Fix iPhone Sound Issue during Calls - Update iOS of your iPhone

7. Do ‘Reset All Settings’ on your iPhone 8/ 8 plus/ X

If the iOS update too fails to fix no sound issue, ‘Reset All Settings’ on your iPhone. Go to Settings > General > Reset > Reset All Settings. Next enter the Apple passcode and the iPhone starts to reboot.

iPhone Reset all settings

 Note: Resetting all settings does not delete stored videos, photos, music, messages etc., and only removes your preferences for Bluetooth, Privacy, Wi-Fi, General, Sounds, etc.

8. Perform Factory Reset

Factory Reset fixes most of the issues with iPhone including no sound problem. But it deletes all data on your device including messages, contacts, chat history, photos, and videos, etc. So always take backup in iTunes or iCloud before doing factory reset on your iPhone.

However, if you lose any of your iPhone data or unable to recover from the iCloud/iTunes, use safe and secure iPhone data recovery tool to get back lost data. The Stellar Data Recovery for iPhone application efficiently recovers all lost or deleted data including Contacts, Messages, photos, videos, Calendar, WeChat, WhatsApp messages etc. The software supports iPhone X, 8, and 8 Plus. Try the demo version:

iPhone Data Recovery iPhone Data Recovery Mac

Watch the video to recover lost data from iPhone with Stellar Data Recovery for iPhone.

9. Uninstall any third-party app

Often third-party apps or jailbreak interfere with the iPhone performance. If you are using any third-party call blocking or filtering app, uninstall it and see if this resolves no sound issue during calls.

10. Contact Apple Service Center

If all the above ways fail to resolve no sound issue in your iPhone 8, 8 Plus or X, the problem may be with the hardware. Contact an authorized Apple service centre near you which may offer to replace or fix the device.

The Bottom Line

Having No sound on iPhone 8/8 Plus/X during calls is annoying. After all you are unable to use the basic function of your phone. However, any of the above methods can surely help you to fix the iPhone sound not working issue.

While troubleshooting for any issues, if you lose any of your iPhone data or else are unable to recover data from the iCloud/iTunes, then use safe and secure Stellar Data Recovery for iPhone to get back lost data.

Do share with us in the comment box below how you were able to resolve no sound during calls issue in your iPhone 8, 8 Plus, or X.

Comments(22)
  1. Riya Patel October 14, 2019
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