Data Recovery Software

How to Recover Files from a Corrupted or Unresponsive USB Drive

Summary:

A corrupted or unresponsive USB drive can often be recovered if Windows still detects it. Check the drive in Disk Management, recover your important files first, and only then attempt repairs. For logically corrupted drives, tools such as data recovery software, CHKDSK, and ATTRIB can help restore access. Once your files are safe, you can try assigning a drive letter, updating USB drivers, or formatting the drive, if necessary.

Table of Contents

A USB drive may become inaccessible due to a damaged file system, a missing drive letter or an unstable connection. You may see a “You need to format the disk before you can use it” message, find the drive listed as RAW in Disk Management, or notice that some files have gone missing.

The important thing is not to rush into formatting or repair. If the drive is still detected and shows its correct capacity, the problem may be logical corruption, and your files may still be recoverable. If the drive isn’t detected at all or shows signs of physical failure like repeated disconnections or excessive heat, continuing to use it can make things worse.

In this guide, we’ll cover the common signs of a corrupted or unresponsive USB drive, explain how to distinguish logical corruption from physical damage, and show you how to recover your files before attempting to repair the drive.

Signs Your USB Drive Is Corrupted or Unresponsive

Signs of USB Drive CorruptionExtent of DamageType of DamageWhat to Do First
Drive doesn’t respond at all.Could be a dead port, bad cable, or a drive with no power getting to itUnclear. Test another port/PC firstTry a different USB port or a different computer before assuming the drive is dead
“You need to format the disk before you can use it”Windows can see the hardware but can’t read the file system on itLogicalRecover your files first, then try chkdsk or TestDisk
Drive shows as RAW in Disk ManagementPartition table or file system metadata is damagedLogicalRecover your files first, then repair the partition or format
Files or folders are missing, or show as 0 bytesFile table corruption, or attributes changedLogicalTry the ATTRIB command, or scan with recovery software
Files open but show garbled or broken contentDamage at the individual file levelLogicalRecovery software may pull an earlier readable version; not always fixable
Copying files freezes, errors out, or drive disconnects mid-transferDrive is unstable. Could be logical or early hardware failureDepends. Stop repeating the attempt either wayBack up what you can immediately, then stop forcing transfers
Shows up in Disk Management, but not in File ExplorerNo drive letter is assignedLogicalAssign a new drive letter in Disk Management
“The disk is write-protected”Drive is locked to read-only.LogicalCheck for a lock switch, or clear read-only with DiskPart
Works fine in one port or PC, not anotherPort, hub, or power delivery issue.Not the driveUse a port wired directly to the motherboard; skip hubs
Runs hot, disconnects repeatedly, or makes a clicking soundFailing hardware, controller, connector, or memory chipPhysicalStop using it. Don’t run scans or repairs. Go straight to a data recovery professional
Shows a huge capacity, but files corrupt after large transfersPossibly a fake or modified flash drive misreporting its real sizeLogical (drive issue, not corruption)Verify capacity with a dedicated tool, then stop trusting the drive with important data

Check whether your USB drive is logically corrupted or physically damaged:

  • Press Win + X and open Disk Management.
  • Check if the drive appears with its correct capacity.

If the drive shows its right capacity, even if it’s unallocated, RAW, or missing a drive letter, you’re dealing with logical corruption, and the below fixes apply to your case. If the drive doesn’t show up at all, then the problem is physical and you need to take it to a professional data recovery service.

Recover Data from a Corrupted or Unresponsive USB Drive

When dealing with a damaged or unresponsive USB flash drive, a dedicated USB data recovery software is the most effective way to reclaim your lost files. Stellar Data Recovery Professional can recover files from flash drives that are inaccessible through File Explorer, including corrupted USB drives and those that have become RAW and require formatting.

For most logically corrupted or RAW drives, a direct scan is enough. Simply launch the software, select your USB drive, run a scan, and recover the files it finds. Use Disk Imaging for drives that are failing, disconnecting, or otherwise unstable, since it avoids repeatedly stressing the drive itself.

  • Launch Stellar Data Recovery Professional on your PC.
  • Click the Create Image option in the left sidebar.
  • Select your USB drive and click Create.
Create disk image
  • A Creating Image screen will appear showing the progress of image creation.
image showing image creation process
  • Once the process is completed, the app will display the newly created disk image. Click Scan to start the recovery process.
select the image to recover from
  • A screen displaying the scanning process will appear.
scan results displayed
  • Recovered files will be displayed for you to Preview.
preview the recovered files
  • Select the files you want to retrieve and click Recover to save them to a different location than the original USB.

How to Access Files on a Corrupted USB Flash Drive?

If your drive is corrupted and that’s preventing you from accessing the files stored on it, there are Windows built-in tools that may help. The CHKDSK and ATTRIB commands can scan your drive for file system errors, repair underlying issues, and restore access to hidden or inaccessible files.

Use CHKDSK

CHKDSK is a command-line tool for detecting and repairing file system corruption. It can repair file system errors and restore access to files that seem missing due to file system errors (not actually deleted). 

Note: Recover your files before running this command. Chkdsk /f can move orphaned data into FOUND.000/ .CHK files or otherwise alter the drive. CHKDSK also doesn’t work on RAW drives so if Drive Management shows your drive as RAW skip ahead to repairing the partition or formatting instead.

  • Open Command Prompt as administrator.
  • Type CHKDSK D: /f and press Enter (replace “D” with the drive letter of your USB flash drive).
run chkdsk

For the full list of switches, see Microsoft’s CHKDSK documentation.

Use ATTRIB

Apart from CHKDSK, Windows includes another tool called ATTRIB which allows you to change file & folder attributes. It can help you access files hidden (not deleted) due to malware or system changes.

  • Open Command Prompt as administrator.
  • Type attrib -h -r -s /s /d D:\*.* (replace “D” with your drive letter) and press Enter.
run attrib

How to Fix the USB Drive After Restoring Your Files?

Once you’ve successfully recovered the data from the corrupted USB drive, you can move on to repairing the drive itself. But make sure your important files are backed up first, as some repair methods can erase the data stored on the drive.

1.      Assign the Missing Drive Letter

When the USB drive shows up in Disk Management and but not in File explorer, it usually means that the drive has no letter assigned to it. This is the reason why you are not able to access it. To fix this, you can assign a drive letter yourself or change the existing drive letter.

  • Press Win + X and open Disk Management.
open disk management
  • Right-click on the disk number for your USB and click Change Drive Letter and Paths.
click change drive letter and paths
  • Click Add.
  • Choose a new drive letter using the drop-down list and click OK to confirm.
assign a drive letter

Once you’re done, try to access the drive via Windows Explorer and see if it works.

2.      Reinstall or Update Drivers

You may be experiencing issues with your USB flash drive because the Disk or USB drivers on your PC are outdated or corrupted. To fix this, go to the Device Manager and update the USB drivers. If Windows fails to find the latest version locally, download it from the OEMs official site.

  • Press Win + X and open Device Manager.
  • Scroll down to Disk drives and expand the entry.
  • Right-click on the driver and click Update driver.
click update driver
  • Click Search automatically for drivers and let Windows install it on your computer.
click search automatically for drivers
  • Repeat the same process for each of the Universal Serial Bus Controllers and USB Connector Managers.

3.      Format the Corrupted USB Flash Drive

When all else fails, formatting the drive is a reliable fix for any corruption-related issue. Just keep in mind that it will wipe the drive completely clean. If you have already saved your files elsewhere, you are good to go.

  • Press Win + R to launch the Run dialog box.
  • Type diskmgmt.msc and press Enter.
open disk management
  • Right-click on the USB drive and select Format.
select format
  • Select the file system, check the box next to Perform a quick format, and click OK.
perform a quick format

Wrapping Up

A corrupted or unresponsive drive may not always mean that your files are lost. The first thing to find out is whether the issue is logical or physical and recover your important data before attempting any repairs. After your data is safely backed up, you can try fixes such as assigning a new drive letter, updating drivers, or formatting the drive if necessary. However, if the drive shows sign of physical failure, stop using it immediately and consider professional data recovery services instead.

Yes, files may still be recoverable if the USB drive is detected by Windows. The error can indicate a permissions or file-system access issue rather than complete data loss. Avoid formatting the drive and try accessing the data with dedicated recovery software first.
Windows typically displays the formatting prompt when it can detect the USB hardware but cannot properly read its file system. This can happen when the file system or its metadata is corrupted. If the drive contains important files, recover them before accepting the format prompt.
Sometimes. If the problem is limited to logical corruption, certain repairs may restore access without intentionally deleting your files. However, there is no guarantee that a repair operation will preserve all data, so recovering important files first is the safer approach.
A small difference between advertised and usable capacity is normal because manufacturers and operating systems calculate storage differently. However, a significantly incorrect capacity can indicate partition or drive-related problems. If the difference is unusually large, verify the drive's actual capacity before trusting it with important data.
Yes. If a file transfer repeatedly fails, freezes, or causes the USB drive to disconnect, the drive may be unstable. Continuing to repeat the transfer can place additional stress on the drive, so it is better to prioritize recovering the data you can still access.
ABOUT Expert
Santosh Kumar

Santosh Kumar

Senior Software Architect, Cross-Platform Data Recovery & Digital Forensics Expert

Santosh Kumar is a senior software architect and cross-platform data recovery expert with over 21 years of experience in software development, holding a B.Tech. in Computer Science & Engineering. Across a career spanning three organizations — Stellar Information Technology Pvt. Ltd. (Gurugram), SRA Systems Ltd. (Chennai), and Fortune Informatics Limited (Hyderabad) — he has built deep technical expertise in Qt, C, C++, and Objective-C across Windows, macOS, and Linux environments.

About The Author

Rishabh Singh

Assistant Content Manager

Rishabh is a data recovery expert with a hands-on approach to creating practical DIY guides and in-depth articles. His work focuses on data recovery, data erasure, file repair, and troubleshooting errors across Windows and macOS systems. He is also a strong advocate for decentralization and open-source technology. Outside of work,...

Curious about our content creation process? Take a look at our Editor Guidelines.

247 comments

  1. i have 16gb flash when i connect to pc i cant see my flash name but other flashes are opened
    in the flash very usefull files how can opened my flash & how can get my files or rcover
    i think its corrupted or damaged pls help me

    1. Hello Abel,

      Feel sorry to hear about the flash drive.

      Please try the below procedures

      Common Fixes
      1) Try to change the connecting port and check again.
      2) Run on some other working PC/Laptop

      Third Party DIY Software
      Try the demo version of Stellar Data Recovery Professional.

      Kindly install the software from the below-mentioned link:

      Download Link

      After installing the software, please follow the below mentioned steps to perform the scan on your drive:

      1. Run Stellar Windows Data Recovery.
      2. From Select What to Recover screen, select the type of data i.e. Everything, Documents, Folders & Emails or Multimedia Files, you want to recover.
      3. Click Next.
      4. On Select Location screen, select Can’t Find Drive from Other Locations
      5. Now click on ‘Scan’ button.
      6. In the Select Drive section all the hard drives/storage device connected to the system are listed with their details. From this section, choose a hard drive/flashdrive you want to scan for lost partitions and click Search. A scan for lost or deleted partitions will be performed in the selected disk or drive.
      7. Any ‘lost partition’ detected, will be listed in the Partition Found section.
      8. From the list of partitions found, select any desired partition and click Scan to continue with the recovery process.

      Note: If you can’t find your desired partition in the Partition Found section, you can choose Deep Scan option to perform a comprehensive scan of the selected drive for deleted or lost partition.

  2. Hello Sir,
    I have a SONY 128GB USB that one is not supported by my phone before its also working in my phone but now i can not access that in my phone. Before its showing USB is write protected & also when i am going to insert in PC then its shown there that format when m formatting that is not also.
    And when i am continue without format its not working also its shown in there USB is corrupted .
    Kindly help me sir so i can fix that .

    1. Hello Shaiq,

      As informed by you that USB is corrupted. In case you are looking to recover data, Stellar Windows data recovery is your best choice.

      Below are the steps to recover USB data.

      Download and install Stellar Windows data recovery – professional.
      Connect the problem USB drive you’re trying to recover data.
      Under Select Location’, your problem USB device will be listed
      Select the drive and click on ‘Scan’ button and let software begin scanning the drive.
      The software scans the media and lists all the recoverable files as well as lets you see the preview of files ready to recover.
      Choose any or all the desired files and folders and click on ‘Recover’ button

  3. Hello Sir,
    I have a sandisk 32GB pen drive which was corrupted and also it was not shown in computer when i insert this USB drive.
    when I plug it in the computer the flash drive gets really hot. I have tried using different computers and none of them recognize it. Now please tell me what can i do to recover my data.

    1. Hello Ayan,

      Thank You for contacting Stellar Data Recovery

      Usually, the reason for pen-drive heats-up due as it takes energy to transfer the files.
      A possible reason is that a component inside the USB has failed and too much electricity passes through the USB.

      Kindly download Stellar Windows Data Recovery Professional from the below-mentioned link:

      Download Link

      Please follow the below mentioned steps to perform the scan on the drive:

      1. Run Stellar Windows Data Recovery.
      2. From Select What to Recover screen, select the type of data i.e. Everything, Documents, Folders & Emails or Multimedia Files, you want to recover.
      3. Click on Next.
      4. On Select Location screen, select Can’t Find Drive from Other Locations.
      5. Click on ‘Scan’ button.
      6. In the Select Drive section, all the hard drives connected to the system are listed with their details. From this section, choose a hard drive you want to scan for lost partitions and click Search. A scan for lost or deleted partitions will be performed in the selected disk or drive.
      7. Any ‘lost partition’ detected, will be listed in the Partition Found section
      8. From the list of partitions found, select any desired partition and click Scan to continue with the recovery process.

      Note: If you can’t find your desired partition in the Partition Found section, you can choose Deep Scan option to perform a comprehensive scan of the selected drive for deleted or lost partition.

  4. Hey Jyoti Prakash,
    my Kingston USB has 16 GB total capacity but only 6 GB is usable, if i transfer a 1 GB movie for example and add it to the 6 GB files it won’t play it says “CAN NOT RENDER THE FILE”.
    I formatted it successfully with FAT32, NTFS & exFAT but no luck.
    also tried some third party software like “HP USB Disk storage format tool” but it says media device is write protected.
    i even checked my USB for errors in Properties>Tools but no error found.
    i believe enabling write caching won’t make a difference.
    if you have a Fix for this then please be generous !!
    Thanks in advance.

  5. hi sir.. im using sandisk 8gb pendrive… but when i connect to the pc, it shows only 890 mb… how i can solve this prblm… plz sir… plz reply

    1. Hello Dhanunjay,

      Please try to connect the pen drive to another working computer and share the results with us.

  6. Hello.. I have a Sandisk micro USB flash drive 32GB that just quit working. The computer is not even recognizing the drive . I tried to look in the device manager and it is not listed. Also, when I plug it in the computer the flash drive gets really hot. I have tried using different computers and none of them recognize it. What can i do to recover the data?

    1. Hello Sam,

      You may take the help of do-it-yourself third-party data recovery software like Stellar Windows data recovery.

      Kindly download the demo version and try to view the lost files in the preview section, if the files are visible, you may register the software to save the required files to your desired destination.

  7. My 16gb usb flash drive connects and disconnects every few seconds so it doesn’t stay connected long enough for me to scan for errors as suggested. Also doesn’t stay connected long enough to copy any files over to my desktop or even delete any files. I can see all the files but then it disconnects. How do I save these files elsewhere?
    (I deleted unknown files that were showing on the drive – maybe this caused the problem? (trashes, spotlight etc))

    1. Hello Bhavz,

      It’s really unfortunate that happens with you.

      Please try these common fixes

      1) Try to connect with other available ports on the laptop.
      2) Update the motherboard & USB drivers.

  8. Hello,

    My USB is unresponsive to all computers. I have tried your free scan but it is still not detecting my USB! Is there anything else that can be done?

    1. Hello Renee,

      It’s really unfortunate that your USB is not detected in the preview section of a free scan.

      It seems that it some physical errors occur, which is the best deal by our data recovery experts. Please send mail to support[@]stellarinfo.com

  9. Hi
    My 32 GB USB Cruzer not recognizing and getting heat can i recover data. Its very important data for me. Pls suggest.

    1. Hello Nani,

      Sorry to hear about your USB Cruzer.

      As you wish to recover the files so we recommend you to try the demo version of Stellar Windows Data Recovery – Professional from the below-mentioned link:

      If the desired files are available in the preview section of the software, then you need to purchase the software to save the file.

      Download Link

      After installing the software, please follow the below-mentioned steps to create an image of the drive as your drive may contain bad sectors:

      1. Run Stellar Windows Data Recovery software.
      2. From Select What to Recover screen, select the type of data i.e. Everything, Documents, Folders & Emails or Multimedia Files, you want to recover. Click on Next.
      3. On Select Location screen, select Recover from Disk Images from Other Locations and click on Scan button.
      4. Now select Create Image option and click Next.
      5. From Create Image screen, select the drive or partition for which you wish to create an image.
      6. To create an image of the entire drive or partition click on Start Imaging.
      7. In ‘Create Media Image to Save’ dialog box, locate the destination where image file should be saved. In the File Name text box, type name. Click on Save.
      8. Click on Scan to start the recovery process.

  10. Hi. I tried to use the application as well as the deep scan feature. By any sign of luck, is there still a way where I could recover my file? Thank you!

    1. Hello Gley,

      Unfortunately, if the software doesn’t recover your data, it seems that there is some physical error.

      I recommend to visit data recovery services available in your location.

Leave a comment

Your email address will not be published. Required fields are marked *

Google Trust
Related Posts

WHY STELLAR® IS GLOBAL LEADER

Why Choose Stellar?

  • 3M+

    Customers

  • 30+

    Years of Excellence

  • 100+

    R&D Engineers

  • 190+

    Countries

  • 8000+

    PARTNERS

  • 120+

    Awards Received

Stellar With 30 Years of Excellence
Technology You Can Trust
Data Care Experts since 1993
×