Data Recovery Software

How to Recover Files from a Corrupted or Unresponsive USB Drive

Summary:

A corrupted or unresponsive USB drive can often be recovered if Windows still detects it. Check the drive in Disk Management, recover your important files first, and only then attempt repairs. For logically corrupted drives, tools such as data recovery software, CHKDSK, and ATTRIB can help restore access. Once your files are safe, you can try assigning a drive letter, updating USB drivers, or formatting the drive, if necessary.

Table of Contents

A USB drive may become inaccessible due to a damaged file system, a missing drive letter or an unstable connection. You may see a “You need to format the disk before you can use it” message, find the drive listed as RAW in Disk Management, or notice that some files have gone missing.

The important thing is not to rush into formatting or repair. If the drive is still detected and shows its correct capacity, the problem may be logical corruption, and your files may still be recoverable. If the drive isn’t detected at all or shows signs of physical failure like repeated disconnections or excessive heat, continuing to use it can make things worse.

In this guide, we’ll cover the common signs of a corrupted or unresponsive USB drive, explain how to distinguish logical corruption from physical damage, and show you how to recover your files before attempting to repair the drive.

Signs Your USB Drive Is Corrupted or Unresponsive

Signs of USB Drive CorruptionExtent of DamageType of DamageWhat to Do First
Drive doesn’t respond at all.Could be a dead port, bad cable, or a drive with no power getting to itUnclear. Test another port/PC firstTry a different USB port or a different computer before assuming the drive is dead
“You need to format the disk before you can use it”Windows can see the hardware but can’t read the file system on itLogicalRecover your files first, then try chkdsk or TestDisk
Drive shows as RAW in Disk ManagementPartition table or file system metadata is damagedLogicalRecover your files first, then repair the partition or format
Files or folders are missing, or show as 0 bytesFile table corruption, or attributes changedLogicalTry the ATTRIB command, or scan with recovery software
Files open but show garbled or broken contentDamage at the individual file levelLogicalRecovery software may pull an earlier readable version; not always fixable
Copying files freezes, errors out, or drive disconnects mid-transferDrive is unstable. Could be logical or early hardware failureDepends. Stop repeating the attempt either wayBack up what you can immediately, then stop forcing transfers
Shows up in Disk Management, but not in File ExplorerNo drive letter is assignedLogicalAssign a new drive letter in Disk Management
“The disk is write-protected”Drive is locked to read-only.LogicalCheck for a lock switch, or clear read-only with DiskPart
Works fine in one port or PC, not anotherPort, hub, or power delivery issue.Not the driveUse a port wired directly to the motherboard; skip hubs
Runs hot, disconnects repeatedly, or makes a clicking soundFailing hardware, controller, connector, or memory chipPhysicalStop using it. Don’t run scans or repairs. Go straight to a data recovery professional
Shows a huge capacity, but files corrupt after large transfersPossibly a fake or modified flash drive misreporting its real sizeLogical (drive issue, not corruption)Verify capacity with a dedicated tool, then stop trusting the drive with important data

Check whether your USB drive is logically corrupted or physically damaged:

  • Press Win + X and open Disk Management.
  • Check if the drive appears with its correct capacity.

If the drive shows its right capacity, even if it’s unallocated, RAW, or missing a drive letter, you’re dealing with logical corruption, and the below fixes apply to your case. If the drive doesn’t show up at all, then the problem is physical and you need to take it to a professional data recovery service.

Recover Data from a Corrupted or Unresponsive USB Drive

When dealing with a damaged or unresponsive USB flash drive, a dedicated USB data recovery software is the most effective way to reclaim your lost files. Stellar Data Recovery Professional can recover files from flash drives that are inaccessible through File Explorer, including corrupted USB drives and those that have become RAW and require formatting.

For most logically corrupted or RAW drives, a direct scan is enough. Simply launch the software, select your USB drive, run a scan, and recover the files it finds. Use Disk Imaging for drives that are failing, disconnecting, or otherwise unstable, since it avoids repeatedly stressing the drive itself.

  • Launch Stellar Data Recovery Professional on your PC.
  • Click the Create Image option in the left sidebar.
  • Select your USB drive and click Create.
Create disk image
  • A Creating Image screen will appear showing the progress of image creation.
image showing image creation process
  • Once the process is completed, the app will display the newly created disk image. Click Scan to start the recovery process.
select the image to recover from
  • A screen displaying the scanning process will appear.
scan results displayed
  • Recovered files will be displayed for you to Preview.
preview the recovered files
  • Select the files you want to retrieve and click Recover to save them to a different location than the original USB.

How to Access Files on a Corrupted USB Flash Drive?

If your drive is corrupted and that’s preventing you from accessing the files stored on it, there are Windows built-in tools that may help. The CHKDSK and ATTRIB commands can scan your drive for file system errors, repair underlying issues, and restore access to hidden or inaccessible files.

Use CHKDSK

CHKDSK is a command-line tool for detecting and repairing file system corruption. It can repair file system errors and restore access to files that seem missing due to file system errors (not actually deleted). 

Note: Recover your files before running this command. Chkdsk /f can move orphaned data into FOUND.000/ .CHK files or otherwise alter the drive. CHKDSK also doesn’t work on RAW drives so if Drive Management shows your drive as RAW skip ahead to repairing the partition or formatting instead.

  • Open Command Prompt as administrator.
  • Type CHKDSK D: /f and press Enter (replace “D” with the drive letter of your USB flash drive).
run chkdsk

For the full list of switches, see Microsoft’s CHKDSK documentation.

Use ATTRIB

Apart from CHKDSK, Windows includes another tool called ATTRIB which allows you to change file & folder attributes. It can help you access files hidden (not deleted) due to malware or system changes.

  • Open Command Prompt as administrator.
  • Type attrib -h -r -s /s /d D:\*.* (replace “D” with your drive letter) and press Enter.
run attrib

How to Fix the USB Drive After Restoring Your Files?

Once you’ve successfully recovered the data from the corrupted USB drive, you can move on to repairing the drive itself. But make sure your important files are backed up first, as some repair methods can erase the data stored on the drive.

1.      Assign the Missing Drive Letter

When the USB drive shows up in Disk Management and but not in File explorer, it usually means that the drive has no letter assigned to it. This is the reason why you are not able to access it. To fix this, you can assign a drive letter yourself or change the existing drive letter.

  • Press Win + X and open Disk Management.
open disk management
  • Right-click on the disk number for your USB and click Change Drive Letter and Paths.
click change drive letter and paths
  • Click Add.
  • Choose a new drive letter using the drop-down list and click OK to confirm.
assign a drive letter

Once you’re done, try to access the drive via Windows Explorer and see if it works.

2.      Reinstall or Update Drivers

You may be experiencing issues with your USB flash drive because the Disk or USB drivers on your PC are outdated or corrupted. To fix this, go to the Device Manager and update the USB drivers. If Windows fails to find the latest version locally, download it from the OEMs official site.

  • Press Win + X and open Device Manager.
  • Scroll down to Disk drives and expand the entry.
  • Right-click on the driver and click Update driver.
click update driver
  • Click Search automatically for drivers and let Windows install it on your computer.
click search automatically for drivers
  • Repeat the same process for each of the Universal Serial Bus Controllers and USB Connector Managers.

3.      Format the Corrupted USB Flash Drive

When all else fails, formatting the drive is a reliable fix for any corruption-related issue. Just keep in mind that it will wipe the drive completely clean. If you have already saved your files elsewhere, you are good to go.

  • Press Win + R to launch the Run dialog box.
  • Type diskmgmt.msc and press Enter.
open disk management
  • Right-click on the USB drive and select Format.
select format
  • Select the file system, check the box next to Perform a quick format, and click OK.
perform a quick format

Wrapping Up

A corrupted or unresponsive drive may not always mean that your files are lost. The first thing to find out is whether the issue is logical or physical and recover your important data before attempting any repairs. After your data is safely backed up, you can try fixes such as assigning a new drive letter, updating drivers, or formatting the drive if necessary. However, if the drive shows sign of physical failure, stop using it immediately and consider professional data recovery services instead.

Yes, files may still be recoverable if the USB drive is detected by Windows. The error can indicate a permissions or file-system access issue rather than complete data loss. Avoid formatting the drive and try accessing the data with dedicated recovery software first.
Windows typically displays the formatting prompt when it can detect the USB hardware but cannot properly read its file system. This can happen when the file system or its metadata is corrupted. If the drive contains important files, recover them before accepting the format prompt.
Sometimes. If the problem is limited to logical corruption, certain repairs may restore access without intentionally deleting your files. However, there is no guarantee that a repair operation will preserve all data, so recovering important files first is the safer approach.
A small difference between advertised and usable capacity is normal because manufacturers and operating systems calculate storage differently. However, a significantly incorrect capacity can indicate partition or drive-related problems. If the difference is unusually large, verify the drive's actual capacity before trusting it with important data.
Yes. If a file transfer repeatedly fails, freezes, or causes the USB drive to disconnect, the drive may be unstable. Continuing to repeat the transfer can place additional stress on the drive, so it is better to prioritize recovering the data you can still access.
ABOUT Expert
Santosh Kumar

Santosh Kumar

Senior Software Architect, Cross-Platform Data Recovery & Digital Forensics Expert

Santosh Kumar is a senior software architect and cross-platform data recovery expert with over 21 years of experience in software development, holding a B.Tech. in Computer Science & Engineering. Across a career spanning three organizations — Stellar Information Technology Pvt. Ltd. (Gurugram), SRA Systems Ltd. (Chennai), and Fortune Informatics Limited (Hyderabad) — he has built deep technical expertise in Qt, C, C++, and Objective-C across Windows, macOS, and Linux environments.

About The Author

Rishabh Singh

Assistant Content Manager

Rishabh is a data recovery expert with a hands-on approach to creating practical DIY guides and in-depth articles. His work focuses on data recovery, data erasure, file repair, and troubleshooting errors across Windows and macOS systems. He is also a strong advocate for decentralization and open-source technology. Outside of work,...

Curious about our content creation process? Take a look at our Editor Guidelines.

247 comments

  1. Hi< I have a usb memory stick that was bent when the laptop it was in was knocked of the desk, you mention that youcan fix these types of issues and recover the files. What is the cost to do this and where do I send the usb stick?

    1. Dear Kim,

      Please try to check if the memory stick is getting detected if yes you can try Stellar Windows Data Recovery Professional Edition. This application will cost 99 USD.

      Link for the demo version is given below:

      Download Link

      Free download is used to scan and preview his lost data. If you will be able to see the files listed inside the application after scan then recovery is possible.

      If the memory stick is not getting detected then recovery by using application is not possible and you need to take the help of our data recovery services.

  2. Hi My 64gb pendrive is corrupted and says that it need to be formatted then, i formatted my pendrive still it does not work, any time when i insert the pendrive into USB port it’s appear in my computer for some time but when I try to copy data in that drive its not work .plz help me to solve this issue thanks

    1. Hi Srikanth,

      We have software’s to recover data from corrupted pen drive. We recommend you to try the Professional version of Stellar Windows Data Recovery software which have the feature of image creation. The drive have corrupted or bad sectors. You are advised to make an image of the pen drive through the software. The image files need to be scanned in order to recover data.

  3. While I was transferring a 2GB file from pc to USB pendrive, appeared a strange error saying like “resource is no more avaliable” and transfer was abruptly aborted; I couldn’t safely expell so I shut down before removing pendrive, but after rebooting and reinserting appeared a message asking to format the drive; I did not and this time I could have safely expell. After then, not only laptop doesn’t recognize pendrive anymore, tablet too. At first Device manager lists pendrive as it should work, but then appears yellow question mark and drivers details reports error code 10 “device not started/failed to load” therefore Disk manager too doesn’t see it and I can’t assign a letter at all. I reinstalled all USB drivers already removing USB controller on both devices, in both there is Win10 1803 latest build with all cumulative updates and all drivers up-to-date. As a side-note Surface Pro 3 is from 2015 so there are no really new chipset or any other kind of drivers to download from Microsoft, but DELL Inspiron is new, bought a couple of months ago, and its update software keeps everything always up-to-date to the latest new version.
    I am taking it is a hardware failure, but before I cry all my files out, I ask if there might be any minimal chance to have them recovered in some way. I really appreciate any kind of suggestion, even just a symbolic pat and a virtual tissue to wipe my tears off (LOL).

    1. Hello Silen,

      We recommend using our Stellar Windows Data Recovery- Professional Version software. The software have a feature to create image of the corrupted drives. Kindly ensure that the drive is getting detected by the Stellar software and gets listed in the drive list. Once the image is created then the image file needs to be scanned to recover data

  4. sir,
    I tried to convert my usb to boottable and cancelled the process while it is running. after that the usb is not working and shows insert a disk in to the drive. what should I do?

    1. Hello Rashid,

      We recommend you to use our Stellar Data Recovery applications and check whether the drives are getting detected by the software or not. If the software detects the USB drive it lists it in the drive lists. You can then run the deep scan over the corrupted USB drive and check the possibility of recovery. Once the scan gets completed you may check the preview of the files. If the preview is available recovery is possible else not.

  5. I have a USB thumb drive that randomly has been unrecognizable on my laptop. I’ve plugged it into other desktops and other laptops and it is unrecognizable on those devices too. I have Windows 10 and I went into the device manager after I’ve inserted the USB drive, and unable to locate or recognize the drive within. Physically the thumb drive is in perfect condition and I haven’t had issues with it previously. Not sure if it’s a internal issue or a pin out of whack. Would your data recovery software be able to assist on recovering the thumb drives data, if it’s not being recognized when plugged into USB drives?

    1. Hello Ryan,

      If the software is not able to detect the USB drive and lists it in the drive lists, then recovery is not possible.
      Alternatively, you can contact our data recovery experts for USB diagnostics.

  6. Hello,

    I have 128 GB USB external which HFS+ file system not showing on Mac Finder/Desktop. This USB SSD became unresponsive and I can’t repair it in Disk Utility. I have Windows 10 on my BootCamp Partition. I am wondering if I can repair this USB SSD via Windows Disk Management but I don’t know how to do it exactly. There are important data stored on this USB which I need to recover urgently. Please help.

    1. Hi Antonio

      Thanks for sharing your query.

      I advise you not to repair your corrupt SSD via Windows on BootCamp Partition since it looks like the partition map is damaged. I recommend you recover your data from the corrupt USB SSD with Stellar Mac Data Recovery tool. After recovering the data from the SSD you can format the drive with a new partition map. Hope this helps.

      Regards
      Vishal

  7. Hi, I have followed all the steps but at last it is asking for key and register to recover the data not any other option . Now what to do?

    1. Hello Esha,

      Thanks for using the software.

      You need to purchase the software from the official website, once you are done with that, we provide with register key to save the recovered files. Below is the Buy Page Link

      Read More

  8. Hello. I have some questions. I started using your utiity to recover mu usb stick. First it appeared to halt after completing 25% of scanning. I terminated it then started again. It appeared to halt again after scanning 25%. I left it and after about 30 minutes, returned to the computer and found it had progressed, to phase 6 of 7. Good news, however it says time left 43 hours! Is that correct?

    1. Hello Joe,

      We would like to inform you that we believe there are bad sectors available in the drive due to which our application is showing a long time to complete the scan. In case you are not ready to wait for such a long then we recommend you to create an image of the drive. You may open the below link to download the user manual and follow page number 38 to create an image of the drive:

      Read More

      Kindly reply to us if you need any further assistance

  9. Hello,
    I took my flash drive out of my laptop without ejecting it and thought it would be ok taking it to school with no problems. I went to use there and whenever I try to use my drive, it keeps asking me to format it. I didnt want to at first because I knew Iwould lose all my data on it. When I found out how to format it without losing any data, the computer at school told me that it was unable to format. When I read this article, I tried your method of going to device manager and trying to enable my device. But unfortnetly, the computer at my school won’t allow me to do it because it’s not on the microsoft admin account. Only teachers are allowed to access the admin account. So, my only question is, how can I enable my flash drive while being on a guest or student account? Whatever helps is suggested of me. Thank you and have a blessed day!

    1. Hello Christopher,

      This seems to be an administrator rights issue on your school’s computer. You don’t have sufficient rights on the computer system to enable the flash drive.

      We suggest to login to your laptop with an administrator account and then try to enable the flash drive. Alternatively, you can connect the flash drive to the laptop and can use the demo version of the Stellar Windows Data Recovery Professional to perform a scan. If the application can find the files and if you can see the preview then you can purchase our application to recover the data.

Leave a comment

Your email address will not be published. Required fields are marked *

Google Trust
Related Posts

WHY STELLAR® IS GLOBAL LEADER

Why Choose Stellar?

  • 3M+

    Customers

  • 30+

    Years of Excellence

  • 100+

    R&D Engineers

  • 190+

    Countries

  • 8000+

    PARTNERS

  • 120+

    Awards Received

Stellar With 30 Years of Excellence
Technology You Can Trust
Data Care Experts since 1993
×