Search
  • For Individuals
      « Back
    • Windows Data Recovery

      Recovers lost or deleted Office documents, emails, presentations & multimedia files.

      Free Standard Professional Premium

    • Mac Data Recovery

      Recovers deleted files, photos, videos etc. on Mac.

      Free Standard Professional Premium

    • Photo Recovery

      Recover photos, videos, & audio files from all cameras and storage on Windows.

      Free Standard Professional Premium

    • Video Repair
    • Photo Repair
    • iPhone Data Recovery
  • For Business
      « Back
    • Email Repair & Converter

      Repair for Exchange Converter for EDB Converter for OST Converter for NSF Converter for OST MBOX Repair for Outlook

    • Database & File Repair

      Repair for MS SQL Repair for Access Repair for QuickBooks Software Repair for Excel Extractor for Windows Backup Repair for MySQL

    • Data Recovery & Erasure

      Data Recovery Professional Data Recovery Technician Mac Recovery for Technician Virtual Machine Recovery File Erasure Software Mobile Erasure Drive Erasure File Eraser Software File Eraser Software for Mac

    • Toolkit

      Exchange Toolkit Outlook Toolkit File Repair Toolkit MS SQL Toolkit Data Recovery Toolkit

    • Forensic

      Email Forensic Exchange Auditor Log Analyzer for MySQL Log Analyzer for MS SQL

  • Store
  • Partners
  • Services
  • Offers
  • Support

 

  • For Individuals
    DIY software for anyone who works with data.

    Windows Data Recovery Recovers lost or deleted Office documents, emails, presentations & multimedia files

    Free Standard Professional Premium

    Mac Data Recovery Especially for Mac users to recover deleted documents and multimedia files from macOS

    Free Standard Professional Premium

    Video Repair Windows Mac Repair multiple corrupt videos in one go. Supports MP4, MOV & other formats.

    StandardPremium

    Photo Recovery Windows Mac Recover photos, videos, & audio files from all cameras and storage on Windows.

    Standard Professional Premium

    iPhone Data Recovery Windows Mac Recover deleted photos, videos, contacts, messages etc. directly from iPhone & iPad

    Recover Erase Toolkit

    Photo Repair Windows Mac Repair multiple corrupt photos in one go. Supports JPEG & other formats.

    Standard Professional Premium


  • For Business
    • Email Repair
    • Email Converter
    • File Repair
    • Data Recovery & Erasure
    • Toolkit
    • Forensic

    Exchange Repair Repair corrupt EDB file & export mailboxes to Live Exchange or Office 365

    Outlook PST Repair Repair corrupt PST & recover all mailbox items including deleted emails & contacts

    OLM Repair Repair Outlook for Mac (OLM) 2011 & 2016 backup files & recover all mailbox items

    Exchange Toolkit Repair EDB & Exchange backup file to restore mailboxes, convert OST to PST, & convert EDB to PST

    Active Directory Repair Repair corrupt Active Directory database (Ntds.dit file) & extract all objects in original form

    EDB to PST Convert online & offline EDB file & extract all mailbox items including Public Folders in PST

    OST to PST Convert inaccessible OST file & extract all mailbox items including deleted emails in PST

    NSF to PST Convert IBM Notes NSF file & export all mailbox items including emails & attachments to PST

    MBOX to PST Convert MBOX file of Thunderbird, Entourage & other clients, & export mailbox data to PST

    OLM to PST Convert Outlook for Mac Data File (OLM) & export all mailbox data to PST in original form

    GroupWise to PST Convert GroupWise mail & export all mailbox items - emails, attachments, etc. - to PST

    EML to PST Convert Windows Live Mail (EML) file & export mailbox data - emails, attachments, etc. - to PST

    Office 365 to PST Connect to Office 365 account & export mailbox data to PST and various other formats

    DBX to PST Convert Outlook Express (DBX) file & export all mailbox data - emails, attachments, etc. - to PST

    SQL Repair Repair corrupt .mdf & .ndf files and recover all database components in original form

    Access Repair Repair corrupt .ACCDB and .MDB files & recover all records & objects in a new database

    QuickBooks Repair Repair corrupt QuickBooks® data file & recover all file components in original form

    MySQL Repair Repair MyISAM & InnoDB tables and recover all objects - keys, views, tables, triggers, etc.

    Excel Repair Repair corrupt Excel (.XLS & .XLSX) files and recover tables, charts, chart sheet, etc.

    BKF Repair Repair corrupt backup (BKF, ZIP, VHDX and .FD) files and restore complete data

    Database Converter Interconvert MS SQL, MySQL, SQLite, and SQL Anywhere database files

    PowerPoint Repair Repair corrupt PPT files and restore tables, header, footer, & charts, etc. like new

    File Repair Toolkit Repair corrupt Excel, PowerPoint, Word & PDF files & restore data to original form

    Data Recovery Windows Mac Recover lost or deleted data from HDD, SSD, external USB drive, RAID & more.

    Technician Toolkit

    Tape Data Recovery Retrives data from all types and capacities of tape drives including LTO 1, LTO 2, LTO 3, & others.

    Virtual Machine Recovery Recover documents, multimedia files, and database files from any virtual machine

    File Erasure Permanently wipe files and folders, and erase traces of apps and Internet activity.

    Standard Corporate

    Mobile Erasure Certified and permanent data erasure software for iPhones, iPads, & Android devices

    Drive Erasure Certified and permanent data erasure software for HDD, SSD, & other storage media Windows Mac

    Exchange Toolkit 5-in-1 software toolkit to recover Exchange database, convert EDB to PST, convert OST to PST, restore Exchange backup, and reset Windows Server password.

    Outlook Toolkit Comprehensive software suite to repair PST files, merge PST files, eliminate duplicate emails, compact PST files, and recover lost or forgotten Outlook passwords.

    File Repair Toolkit Powerful file repair utility to fix corrupt Word, PowerPoint, and Excel documents created in Microsoft Office. It also repairs corrupt PDF files and recovers all objects.

    MS SQL Toolkit 5-in-1 software toolkit to repair corrupt SQL database, restore database from corrupt backup, reset database password, analyze SQL logs, & interconvert databases.

    Data Recovery Toolkit Software helps to recovers deleted data from Windows, Mac and Linux storage devices. Also supports recovery from RAIDs & Virtual Drives.

    Email Forensic Advanced email forensic solution for cyber experts to audit, analyze, or investigate emails & gather evidences.

    Exchange Auditor Exchange Server monitoring solution to automate audits, scans and generate reports ìn real-time.

    Log Analyzer for MySQL Analyze forensic details of MySQL server database log files such as Redo, General Query, and Binary Log.

    Log Analyzer for MS SQL Track & analyze MS SQL Server database transactions log files.

    STELLAR EMAIL FORENSIC

    Advanced email forensic tool to analyze and collect the mailbox data of email clients

    Learn More arrow


    All Products

    All Products

    All Products

    All Products

  • Our Partners
  • Lab Services
  • Trending Searches

    Data Recovery

    Photo Recovery

    Video Repair

    iPhone Data Recovery

    File Erasure Software

    Exchange Repair

    OST to PST

    PST Repair

    Raid Recovery

    MS SQL Repair

  • English Deutsch Français Nederlands Italiano Español 日本語 简体中文
  • Support
Windows Data Recovery- Professional 5 minute read

Solved: RTKVHD64.sys System Errors on Windows 10

Updated on October 14th, 2021
Mansi Verma
Written By
Mansi Verma
Rohit Arora
Approved By
Rohit Arora

Summary: There are various reasons that may cause the RTKVHD64.sys error on your Windows 10 system. In this blog, we’ve shared some common reasons behind this SYSTEM_SERVICE_EXCEPTION stop code. Also, we’ve mentioned the methods to fix the RTKVHD64.sys error.

RTKVHD64.sys is a blue screen of death (BSOD) error that appears with SYSTEM_SERVICE_EXCEPTION stop code and a bug check value of 0×0000003B. This error usually occurs while playing video games or albums and when Realtek audio drivers stop working.

RTKVHD64.SYS

Contents

  • What Causes the RTKVHD64.sys Error?
  • Methods to Fix the RTKVHD64.sys Error
  • Conclusion

What Causes the RTKVHD64.sys Error?

The primary causes of the RTKVHD64.sys error include the following:

  • Outdated graphic drivers
  • Faulty Realtek audio driver
  • Corrupt system files
  • Invalid registry entries
  • Malware or virus attack

Important: This error may even crash your system entirely. You need to check if you can boot your Windows 10 in safe mode. If it is possible, take a backup of your important data. If not, use a data recovery software, such as Stellar Data Recovery Professional, to recover the data.

Stellar Data Recovery Professional is an easy-to-use yet powerful data recovery software tailored to retrieve all types of files and folders from all kinds of storage devices. It even lets you create a bootable media drive to restore data from an unbootable or crashed Windows system.

Methods to Fix the RTKVHD64.sys Error

You can follow the below methods to fix the RTKVHD64.sys error. But see first if you can boot the system in the safe mode. Follow the steps given below:

Steps to Boot the System in Safe Mode

  • Turn off your Windows system forcefully using the power key.
  • Now, reboot your system. When the Windows logo starts showing up on the screen, turn off your system.
  • Repeat the above steps thrice and you will reach the Automatic Repair environment.
  • In the Automatic Repair environment, select Advanced options > Troubleshoot.
Choose Troubleshoot Option
  • On the Troubleshoot window, select Advanced Options.
Select Advance Option
  • Next, select Startup Settings from the available options.
Startup Settings
  • Click Restart and the system will reboot.
  • Now, press F4 to enable the safe mode.
Enable Safe Mode

Now that you’re in safe mode, perform the following.

Scenario A: If you can boot into safe mode

Method 1: Update Realtek Device Driver

Outdated, incompatible, or corrupted Realtek device driver may cause RTKVHD64.sys blue screen error. You can try updating the driver. Follow these steps:

  • Open Device Manager by pressing Windows + X and then open the Realtek device category.
  • Expand the device category, right-click on the Realtek driver, and select Update driver.
Update Driver
  • On the next prompt, select Search automatically for drivers.
Search Automatically Drivers
  • Windows will search for the latest driver software.
  • If you can’t find one, visit the official site and follow the instructions to download the compatible and latest driver software.

Method 2: Repair Files with SFC Scan

Corrupt, damaged, or missing system files may cause RTKVHD64.sys error on Windows 10. You can try to fix it by using the System File Checker utility. Here are the steps:

  • Open the Command Prompt and run it as administrator.
  • In the command prompt window, type SFC/scannow and hit Enter.
Run SFC Scan
  • The process may take some time to complete.
  • Once completed, reboot your system to check if the error is resolved.

Method 3: Fix Hard Drive Corruption with CHKDSK Command

Sometimes, a corrupted hard drive may also be the cause of this blue screen error. You can fix the issue by running the CHKDSK command.

Note: CHKDSK command with /f /r attributes may fix the corruption on a hard drive. However, it also scans and marks down the bad sectors on the hard drive, preventing Windows from reading and storing data on these bad sectors, eventually causing data loss. So either take backup or restore your data using a reliable data recovery software.

Steps to run the CHKDSK command:

  • Run Command Prompt as administrator and type CHKDSK /f/r D: and hit Enter. (Replace the D: with your hard drive letter.)
Run CHKDSK Command
  • Wait until the process is complete. Then, close the command prompt window.
  • Reboot your system and see if the error is resolved.

Method 4: Run Antivirus Program

Sometimes, due to malware or virus attack, you may encounter the blue screen error. You can run the Windows Defender Antivirus program to scan the PC if there’s any malware on your system.

  • Press Windows + I to open System Settings.
  • Next, go to Update & Security > Windows Security.
  • Locate and click Virus & threat protection.
Virus & Threat Protection
  • The tool will detect any virus on the system and show it in the results.
  • Follow the instructions given on the screen to get rid of the malware. Once done, reboot your system.

Method 5: Perform System Restore

You may also try performing a system restore to fix the BSOD error. This will remove any problematic program, applications, corrupt system files, invalid registry settings, etc. However, it may cause data loss. Follow these steps:

  • Type Create a restore point in Windows Search box, and then on the System Properties window, navigate to the System Protection tab.
  • Click System Restore.
Click System Restore
  • Click Next on the System Restore window.
Click Restore System Files and Settings
  • Select the restore point and click Scan for affected programs.
Scan for attected programs and Next
  • After that, click Close > Next > Finish.
Click Finish and OK
  • Now, close the window and reboot your Windows system.

Scenario B: If you can’t boot into safe mode

Method 6: Reinstall Windows 10

If you can’t boot your system in safe mode or the above methods fail to fix the error, you’ll be left with only one option, i.e., reinstalling Windows 10. You can reinstall Windows 10 using the Windows media creation tool. Remember, reinstalling Windows 10 will clean the drive partition data on which it will be installed. You can restore the data before reinstalling Windows by using a professional data recovery software. Once you’ve got your data, you may proceed with Windows reinstallation.

Conclusion

Above, we’ve mentioned the troubleshooting methods to resolve the RTKVHD64.sys error on Windows 10 system. But before applying the methods, take the backup of your system. In case the system is not booting, you can use a powerful data recovery solution, such as Stellar Data Recovery Professional, to retrieve the data.

You may also read about: How to Fix FAULTY HARDWARE CORRUPTED PAGE Error on Windows 10

About The Author

Mansi

Mansi Verma is a Technology Writer at Stellar®. She is a Tech enthusiast, holding over 7 years of experience in Data Recovery, IoT, Artificial Intelligence, and the Robotics technology domain. She loves researching and providing DIY solutions and tips & tricks to solve Windows technical issues. In her spare time, she likes reading novels, and poetry. She also enjoys traveling and trekking.

Best Selling Products

Stellar Data Recovery Premium

Stellar Data Recovery Premium for Window

Read More

Stellar Data Recovery Technician

Stellar Data Recovery Technician intelli

Read More

Stellar Data Recovery Toolkit

Stellar Data Recovery Toolkit is an adva

Read More

BitRaser File Eraser

BitRaser File Eraser is a 100% secure so

Read More

2 comments

  1. Owen says:
    February 7, 2022 at 11:23 am

    I actually typed a keyword BSOD error and came across your blog. Though I’m facing the same error which you have explained but still I have gone through the blog. I’m facing 0xc00000f error. Will these methods work for this error also ? If yes, then I’ll proceed as I don’t want to take chance with Data Loss or something. Reply !

    Reply
  2. Jacob says:
    February 7, 2022 at 11:10 am

    I have heard of this BSOD error a lot. Infact 2-3 known have faced the same. I have shared this blog with them. Hope your ways will sort their issue. Thanks for writing a detailed and simple blog on this error Ms. Mansi. I have a suggestion for you. Please start with newsletters so that your subscribers can reach your blogs more easily instead of waiting for a blog to rank on SERP.

    Reply

Leave a comment Cancel reply

Your email address will not be published. Required fields are marked *

  −  1  =  2

Table of Contents    

  1. What Causes the RTKVHD64.sys Error?
  2. Methods to Fix the RTKVHD64.sys Error
  3. Conclusion

Categories

Related Posts

resolve-windows-update-failed-issue-for-windows-11-error-0xc1900101
Windows Data Recovery- Professional

How to Resolve Windows 11 Update Failed with Error 0xc1900101?

Stellar Author Ashutosh Kumar April 22, 2022 Read More
Windows Data Recovery- Professional

Best Solutions to Fix Windows 10 Not Shutting Down Issue

Stellar Author Ashutosh Kumar February 25, 2022 Read More
Windows Data Recovery- Professional

How to Fix Windows 10 Preparing Automatic Repair Error? (Best Solutions)

Stellar Author Mansi Verma December 29, 2021 Read More

Stellar Official Website

Stellar Data Recovery Inc.
48 Bridge Street Metuchen,
New Jersey 08840,
United States

ALSO AVAILABLE AT

About

  • About us
  • Career
  • ISMS Policy
  • Privacy Policy
  • Terms of Use
  • License Policy
  • Refund Policy
  • End User License Agreement

RESOURCES

  • Blog
  • Articles
  • Product Videos
  • Knowledge Base
  • Case Studies
  • Whitepapers
  • Software Catalog

NEWS & EVENTS

  • News
  • Events

PARTNERS

  • Affiliates
  • Resellers
  • Distributors

Useful Links

  • Contact Us
  • Support
  • Special Offers
  • Student Discounts
  • Awards & Reviews
  • Downloads
  • Store
  • Sitemap
Follow Us

Stellar & Stellar Data Recovery are Registered Trademarks of Stellar Information Technology Pvt. Ltd. © Copyright 2022 Stellar Information Technology Pvt. Ltd. All Trademarks Acknowledged.

DMCA.com Protection Status
We use cookies on this website. By using this site, you agree that we may store and access cookies on your device Read More Got it!