CASE STUDY

Seamless Recovery of Critical Outlook Data from a Corrupt OST File

How CyberLogix Innovations Resolved Data Loss and Restored Business Continuity Using the Stellar Toolkit for Outlook

Introduction:

CyberLogix Innovations, a technology firm, encountered a severe challenge when one of their key employees was unable to access critical Outlook data due to a corrupt and orphaned OST file. The incident jeopardized business continuity, client relationships, and regulatory compliance.

Background:

Steven Winkelman, the CTO at CyberLogix, had relied on the Stellar Toolkit for Outlook in the past for Outlook-related issues. However, with the older version of the Toolkit no longer compatible with updated operating systems, they were unable to immediately resolve the issue internally. The corrupt OST file contained essential emails, contacts, and calendar entries crucial to day-to-day operations.

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Statement from the customer:

The Stellar Toolkit for Outlook has been a great resource for resolving the occasional issue with Outlook data files, as well as keeping everything running smoothly. Pretty much anything involving Outlook data files can be done with this tool — Steven Winkelman, CTO, CyberLogix Innovations.

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Impact on the Business:

The corruption of the OST file led to the loss of unsaved work and critical communications, severely disrupting daily operations. This resulted in a noticeable decline in employee productivity, as the affected user was unable to access essential emails, contacts, and calendar appointments. The IT team faced increased support and troubleshooting demands, further straining internal resources. Beyond operational setbacks, the incident introduced potential legal and compliance risks due to the temporary unavailability of regulated business communications. Additionally, delays in client responses and project deliverables risked damaging valuable client relationships.

Attempted Solutions:

Tried multiple other OST recovery tools
Reviewed and followed extensive Microsoft support documentation
Attempted to use older version of Stellar Toolkit for Outlook (not compatible with latest OS)

Solution and Benefits:

Stellar Converter for OST successfully converted a 45GB OST file to PST, despite the demanding nature of the task. While the conversion process took approximately four hours on a high-performance machine, the results were outstanding. The software's efficiency and reliability far exceeded the results of other alternatives Solis had considered. By ensuring the successful migration of critical email data from the outdated Office 365 account, Stellar Converter for OST not only saved Ports TCP&UDP from potentially losing a valuable client but also reinforced the firm’s reputation for delivering dependable IT solutions. The perpetual license guarantees long-term compatibility with future operating systems, making it a worthwhile investment.

Conclusion:

Stellar Converter for OST has proven to be an indispensable tool for Ports TCP&UDP, facilitating the successful migration of emails from an outdated Office 365 account and strengthening the firm’s standing as a trusted IT consulting provider. This case study highlights the software’s exceptional reliability and its crucial role in maintaining client satisfaction and business continuity.

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Statement from the customer:

"The Stellar Toolkit for Outlook has been a great resource for resolving the occasional issue with Outlook data files, as well as keeping everything running smoothly. Pretty much anything involving Outlook data files can be done with this tool — Steven Winkelman, CTO, CyberLogix Innovations"

CyberLogix Innovations

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