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Outlook PST File 3 minute read

Outlook Crashes even in the safe mode by mspst32.dll

Updated on April 11th, 2022
Eric Simson
Written By
Eric Simson
Kuljeet Singh
Approved By
Kuljeet Singh

Summary: If the mspst32.dll file goes missing or gets damaged, you may encounter issues with your Outlook, such as crashing, freezing, etc. In this post, we have outlined the causes for this issue and the methods to solve it. It also mentions a PST file repair tool that can repair any level of Outlook data file corruption.

Outlook Crashes even in the safe mode by mspst32.dll

Most of you are adept at opening Outlook email client application within minutes of logging into the device. But what if the Outlook crashes? There might be instances when Outlook crashes, and if you try to start the application in safe mode, then there is no response. You might have encountered an error mspst32.dll with following details:

Problem Event Name: App Crash

Application Name: Outlook.exe

Fault Module Name: mspst32.dll

Error or fault mspst32.dll is caused due to corruption in PST file. Initially, Outlook Administrators have to be on their toes to resolve all Outlook related issues but why wait for the admin when you can try and resolve the issue by you. You can try and resolve the error only when you are able to comprehend the associated error, its causes and resolution steps.

What is a mspst32.dll file in Outlook?

MSPST32.dll is a crucial Outlook file to access MS Outlook. If the data goes missing or it gets damaged; it leads to an error in MS Outlook. Corrupt file causes the Outlook to crash, and its components become inaccessible.

Causes and Symptoms of error mspst32.dll

The Symptom is: Outlook crash and its probable causes include:

  • Missing mspst32.dll file
  • Large PST File
  • Corrupt or virus infected PST file
  • Improper Outlook shutdown
  • Damaged system data files or corrupted system Registry files
  • Improper application installation

Now that you are aware of the causes and symptoms, you can resolve the issue. Event viewer events indicate that the error is associated with the corrupt mspst32.dll file or large PST file hence the Outlook crash error can be resolved by finding an appropriate solution for the following:

  • Repair the damaged mspst.exe file
  • Reinstall mspst32.dll file
  • Repair corrupt PST with built-in Outlook utility

Now that you can apprehend the details of the error, you just have to follow a few steps to resolve the issue when Outlook crashes in safe mode.

Manual methods:

The first and most simple method is to restore the system at an earlier date.

  • Start the system and login as administrator
  • Go to All Programs and accessories and select System Restores
  • A new Window opens. Select Restore my computer to an earlier date and click on Next
  • From the available options, select most recent system restore point and click on Next button
  • The system reboots automatically, and restoration procedure is over.

System restore procedure is an easy but sensitive process. You might end up losing some of the most crucial data as created during this time-gap. It may also lead to corrupt-Windows, which is a much serious problem.

  1. The most probable reason which causes the error mspst32.dll is corrupt Outlook data file or PST file. Using the Outlook inbuilt, utility Scanpst.exe may resolve the Outlook crash error.error mspst32.dll
  2. If the problem is still not resolved, then verify the location of .dll file. It should be C:\WINDOWS\system32\mspst32.dll.error mspst32.dll
  3. Once you locate the file, replace the extension .dll with .old and restart MS Outlook.
  4. If the Outlook doesn’t work then search for the mspst32.dll file in the same folder as scanpst.exe and rename it with .old

The sure shot solution

The above steps should resolve the problem. In case, you still face the same issue then deploy Stellar Repair for Outlook software to repair the corrupt PST. The software scans and repairs all components of MS Outlook, and exports all elements into a new PST file. The software also supports encrypted, and password protected PST files and exports its contents into an all-new PST file, which resolves the error mspst32.dll.

On comparing the above methods with Stellar software, it can be stated that Stellar Repair for Outlook is trustworthy software to repair the corrupt PST file and exports its content into new PST file. Once the corrupt PST file is not viable, it repairs the PST file and makes it usable.Free download

About The Author

Eric Simson

Eric Simson is an Email Platform Consultant and is associated with Stellar Data Recovery from last 6 years. He writes about the latest technology tips and provides custom solutions related to MS Outlook, MS Exchange Server, Office 365, and many other Email Clients & Servers.

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11 comments

  1. Ruth E. Malin says:
    February 1, 2019 at 10:16 am

    Suddenly Outlook 2013 is crashed due to MSPST32.DLL error. I have uninstalled &installed Outlook and also run repair in Outlook but nothing happened. At the end, I removed all Outlook profiles and recreate them. But still facing same error.

    Please help.

    Reply
    1. Eric Simson says:
      February 2, 2019 at 6:41 am

      The main cause of Outlook crash is corrupt PST file. So, try using Scanpst.exe inbuilt freeware tool provided by Microsoft and scan all errors & fix it.

      Reply
  2. Angela says:
    January 20, 2019 at 10:14 am

    I have tried to open Outlook in safe mode it crashes again & again. I’m getting this error:
    Fault Module Name: MSPST32.DLL
    Faulting application path: C:\Program Files\Microsoft Office\root\Office16\OUTLOOK.EXE
    Faulting module path: C:\Program Files\Microsoft Office\Root\Office16\MSPST32.DLL

    How to repair MSPST.DLL file?

    Reply
    1. Eric Simson says:
      January 20, 2019 at 6:43 am

      To repair MSPST.DLL file, follow these steps:
      1. Press “Window + S” keys
      2. Type “regedit” and press Enter
      3. In the Registry Editor, select the MSPST32.DLL related key that you want to take backup
      4. Go to File menu > Click on the Export option
      5. Now, save the file with the save type (.reg)

      Reply
  3. Rachel says:
    January 8, 2019 at 4:56 am

    Errors and other malfunctions haunt my Outlook repeatedly.

    why?

    Reply
  4. Smith says:
    January 5, 2019 at 10:12 am

    During working on Outlook 2016, it crashes and get the following errors:
    Problem Event Name: APPCRASH
    Application Name: OUTLOOK.EXE
    Application Version: 16.0.90.29.2167
    Application Timestamp: 5a8e5a0c
    Fault Module Name: MSPST32.DLL
    Fault Module Version: 16.0.90.29.2167
    Fault Module Timestamp: 4a8e6286
    Exception Code: 80040813
    Exception Offset: 00000000002ec0be

    How to solve this issue?

    Reply
    1. Eric Simson says:
      January 5, 2019 at 6:44 am

      Try to disable the add-ins one by one and run the Outlook 2016 in safe mode. Through this, you can easily find which add-ins are causing the crash.

      Reply
  5. Bronte Tasma says:
    September 25, 2018 at 6:37 am

    I have used MS Outlook 2016 in my office. From last few days, MS Outlook crashes while opening. When I tried to open in safe mode. What is surprising enough is my Outlook crashes even in Safe mode due to mspst32.dll error. I tried manual method but it does not work. My PST file size is too large 23.7 GB.

    Is there any way to access all mail without losing any information?

    Reply
    1. Eric Simson says:
      September 26, 2018 at 6:50 am

      If you love to use freeware then read the steps here: https://www.stellarinfo.com/blog/run-free-pst-repair-software-scanpst-exe-ms-outlook/

      Reply
  6. Darlene Griffin says:
    March 21, 2018 at 10:34 am

    I cannot risk getting my emails corrupt. Should I use a PST repair tool to stop repetitive outlook crashes?

    Note: currently running Outlook 2016 on Windows 10.

    Reply
    1. Eric Simson says:
      March 22, 2018 at 3:08 am

      Try a free demo and share the result with us. We hope, it will fix all issues like freezing, hanging, crashing etc.

      Reply

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