In Microsoft Outlook versions 2003 to 2019 you can get a prompt that states “Cannot open your default email folders. The information store could not be opened.” If you get this message, don’t panic as it can be effortlessly resolved.
It has also been found that this issue is mainly caused by a damaged Navigation Pane settings file or corrupt PST files, but it seems unlikely. It looks like a universal concern, but no one is aware of exactly why it occurs. As stated earlier, it can affect all versions of MS Outlook 2019, 2016, 2013 & earlier versions.
Other reasons for the error are:
For Outlook issues such as “Cannot open default email folders”, “the information store could not be opened” & “the set of folders cannot be opened”, the best solution is to buy a software tool such as the Stellar Repair for Outlook, which repairs PST files and recovers Outlook mails.
PST Repair from stellar can repair damaged and corrupted Outlook PST files. The damage may occur due to virus attack, sharing PST over the Network, large-size PST files, and other reasons. In addition, the program can retrieve emails from encrypted, and password protected PSTs, and also recover deleted emails. In fact, it can recover all mailbox items, including emails, tasks, notes, journals, calendars, and contacts, and restores all of them into a new PST file. This software utilizes robust algorithms to scan damaged PST files and finds recoverable data in them.
This tool helps to restore emails that you may have accidentally erased from the “Deleted Items” folder or your Inbox in Outlook. You may have purged them by mistake or lost them due to unscheduled system formatting. There’s no need to worry as Stellar Repair for Outlook restores the lost emails and attachments, and enables you to read them again.
Finally, Outlook PST repair software from Stellar can set right corrupted PST files of any size and extent of the damage. Thus, this platform is a cut above its competitors as it can work smoothly even with large-size PST files. After repairing the PST file, the application allows you to save the log report of the repair process in an accessible location. You can consult the saved report to review the recovery process anytime in the future.
To summarize, there is no need to worry if you get the error message “Cannot open your default email folders the information store could not be opened” in MS Outlook. Follow the methods suggested in this blog and if that does not work for you, use the Stellar Repair for Outlook software solution to resolve the issue quickly and efficiently and access the restored email files.
Eric Simson is an Email Platform Consultant and is associated with Stellar Data Recovery from last 6 years. He writes about the latest technology tips and provides custom solutions related to MS Outlook, MS Exchange Server, Office 365, and many other Email Clients & Servers.
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