Data Recovery

How to Recover Data from Broken/Dead iPad

Summary: This post will guide through the right way of broken iPad data recovery based on damage occurred on your iPad — be it cracked screen, unresponsive touchscreen, damaged iPad USB port, black screen, and more. It also shares the best software that can recover iPad data in varied situations.

‘My daughter dropped my iPad mini and broke its screen. Its display works but touch is disabled. I desperately want somehow to get my data off the broken iPad. Please help!’

Things can go wrong anytime with devices. iPad accidentally falls from a height or you put a heavy bag over it by mistake! And next you see the iPad screen is broken, cracked, or the iOS device just refuses to function!

It is a steep loss of expensive iOS device. Plus, you are worried about the data in the broken iPad. Photos, videos, notes, or documents, you cannot afford to lose them.

Can you retrieve information from a broken iPad?

Yes. Luckily, there are effective methods to recover data from broken or dead iPad.

The foremost efficient way to recover iPad data in case of hardware damage is through backup in iTunes or iCloud. Further, iPad recovery software are extremely helpful in case of no backup.

Let’s know each workable solution in detail and which one will work in your unique situation.

How to Recover Data from Broken/Dead iPad

1. Restore lost iPad data from iTunes backup without software

When can you use:

  • Already have iTunes backup.
  • Effective when you want to move data of dead/broken iPad to a new iPad.

To get files off the broken iPad to a new iPad, use iTunes backup. As you already have an iTunes backup of broken, or dead iPad, you can restore its data on another iOS device. Here note that the apps limited to iPad only won’t be restored on iPhone.

Follow the given steps to recover data from broken iPad using iTunes backup:

  • Connect the new iPad (or old iPad reset to factory settings) to computer.
  • Launch iTunes.
  • Enter your Apple ID credentials. Forgot Apple ID password?
  • Select your iPad under the device list.
  • Click on Summary tab.
Restore iPad data from iTunes backup
Figure: Restore iPad data from iTunes backup
  • Click Restore Backup.
  • Select the backup file date from the dialog box.
  • Click Restore. iTunes restores data of the broken iPad on your new iPad.

2. Recover data from dead iPad online using

When can you use:

  • You have turned on iCloud backup in your iPad settings.
  • iPad has broken/cracked screen, dead, not charging, or inaccessible.

To recover data from iPad with broken screen, touch not working, or completely dead, login to your account through the browser. The service by Apple stores your photos, notes, calendar, mails, keynotes, reminders, and other data online in the cloud. In an unfortunate event of broken iPad, you can anytime login to your on any device and recover data of the inaccessible iPad.

Follow the given steps to recover data broken iPad photos on PC via

  • Open on computer.
  • Enter Apple ID credentials. window
Figure: window
  • Click on the application data that you want to recover, e.g. Photos or iCloud Drive.
  • Select the required files.
  • Click on the Download icon at the top. The file will be saved to the default download destination on your system.

3. Recover existing data from broken iPad with software

When can you use:

  • iPad is broken badly and cannot connect to the computer.
  • You don’t have backup.
  • You have backup but not able to restore data from it.

Try to recover the existing iPad data by using the software. A recovery software can retrieve lost files from broken iPad without backup also. However, this method would work provided the iOS device already trusts the PC or Mac you are using. In case it doesn’t, try the iCloud recovery function in the software.

Get Stellar Data Recovery for iPhone that can restore videos, photos, documents, messages, notes, and more from iPad and saves it on computer. The software is compatible with iPadOS 15 and below versions/ 14/ 15 on iPad Pro, iPad mini, iPad Air of all generations.

Stellar Data Recovery for iPhone has an additional iCloud and iTunes recovery modules. The software modules enable you to recover iPad data from iCloud or iTunes backup file, in case you cannot restore manually.

Further, an efficient iPad recovery software is helpful when you don’t want to restore everything from the dead iPad. The software allows you to recover only those files which you want to keep.

Download for Windows Download for Mac

Simply follow the quick steps to recover data from broken iPad:

Step 1: Connect your iPad to the trusted computer.

Step 2: Launch Stellar Data Recovery for iPhone. The software detects your iPhone.

Step 3: On the first screen select Recover from iPhone. If the software doesn’t detects the iPad, then click on the Recover from iCloud module.

Recover existing data from broken iPad with software

Step 4: Click Next to start the scanning process. After the scanning finishes, preview and select the data that you want to restore from iPad on computer.

Recover data from broken iPad with software Preview

Step 5: Click Save to recover iPad data on your computer.

Steps to recover broken iPad data from iTunes backup with software.

Take the free trial of the software to experience the seamless iPad recovery with or without backup.

Download for Windows Download for Mac

4. Repair iPadOS

When you can use:

  • The damaged iPad is stuck at Apple logo, black screen, or white screen.
  • Your computer should detect the broken iPad.

There are chances your iPad is not completely broken but now locked or unusable after fall or accident. You can try to fix such problem by using an iOS repair software like Stellar Toolkit for iPhone. It can repair iPad software making your device functional as before.


A quick and easy method to recover data from broken iPad is by using a professional iPad recovery software — Stellar Data Recovery for iPhone software. The 3 recovery modules of the software assist in recovery from iPad, iCloud, and iTunes backup. The software options can successfully recover data in situations of broken screen, dead, frozen iPad, and more.

It is advisable to take the free trail of the iPad recovery software to assess its recovery efficiency in your specific broken iPad case.

Download for Windows Download for Mac

1. How to recover deleted photos from broken iPad?

Recover deleted photos from broken iPad through Login to your account. Open Photos app and select the images. Now click on the download icon on top. The photos are saved in the download folder of your computer.

2. How can I delete/erase my information on my broken iPad that won’t open?

You can erase complete iPad data from the broken device from Just login your account. Click to navigate to Find iPhone > All Devices at the top. Select your iPad and click on the Erase iPad option. If your computer is detecting the broken iPad, you can also use iTunes to wipe iPad data.

However, to erase iPad permanently, making it unrecoverable by any software use an iPad eraser tool.

3. Can Apple repair my broken iPad?

Apple doesn’t cover user-generated damage to the iOS device under its free 1-year AppleCare warranty. So if you have accidently damaged or broken your iPad, Apple won’t repair it. However, Apple can offer to replace the broken iPad if you have subscribed to its AppleCare+ service. AppleCare+ provides technical support and hardware coverage for accidental damage to iPad. Further, the repair cost of broken iPad depends on the issue and your coverage.

Click for details on Apple iPad service.

4. How to recover data, if my iPad won’t charge?

If the broken iPad battery is dead and won’t charge, try to recover data online through You can also try more efficient Stellar Data Recovery for iPhone software. Use its ‘Recover from iCloud’ option.

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