Stellar Knowledge Base

How to Repair Corrupt MOV, MP4, M4V, 3GP, 3G2 and F4V files with Stellar Repair for Video?

 Modified on: December 20, 2019 |    44169 views

There are various video file formats supported across different media players. MOV is yet another popular file format, used by Apple devices. One of the most popular media players is QuickTime, which uses the MOV file format. However, there are many other media players, which support MOV files. In addition, there are devices like CCTV and HD cameras that capture the video in MOV file format.

There are instances, when such file formats fails to open or become inaccessible. It could be due to a software failure, or any interruption while transferring the file. In addition, there are various other reasons like use of poor video editors or improper downloads that can make the MOV or any other video file corrupt. A corrupt or damaged MOV file fails to open in any media player including the QuickTime. However, there are ways using which such issues can be fixed. The best way is to use a professional software.

Stellar Repair for Video is an advanced Video repair software to repair corrupt or damaged video files from any storage media. The software supports repairing of various file formats such as MOV, MP4, F4V, M4V, 3GP, 3G2, AVI, ASF, WMV, MKV, FLV, DIVX, WEBM, MJPEG, MPEG, AVCHD, MTS, etc., due to header, format, duration, movement, and other kinds of corruption. You can use the below steps in the video to repair corrupt or damaged video files like, MOV using this software.

  • Launch the ‘Stellar Repair for Video ’ software and click ‘Add File’ button to add the video files to be repaired as shown below.

Stellar Repair for Video  - Main Screen

  • The scanning of the listed files is in progress. Click Stop button to stop the process.

Add Video Files - Stellar Video Repair

  • Once you have repaired all the files, you can preview them one at a time by clicking on the ‘Preview’ button.

Preview Video File

  • In case the video is severely corrupted, select advance repair to proceed.                             
  • Once the repair is over, the repaired video files can be saved in the destination location. 

             

Save Repaired Video Files

              

 

 

60 User Comments

First use of MOV File Repair utility very disappointing. I cannot find ANY articles on this program in your support knowledge base.

Is there a maximum file size for the MOV files the program can repair? Please advise.

John A MacDonald

Hi John,

Sorry for the inconvenience.

We would be adding more articles on MOV file repair software. And, there is no size limit set in the software to repair corrupt file. Hope this helps. Do let us know for further query.

Amit Pandey

I cannot make the demo version work. My corrupted files are originally 5GB and with the XDCAM 422 codec. Does the video repair support this?

Norbert Marchadesch

Hi Norbert,

Can you share your file with us so that we can test it at our end. We will arrange facility for sharing your file. Just need your permission to do so.

Do let us know!!

Amit Pandey

Hello,

I have purchased the program to recover my corrupted mp4 files saved by the gopro4 camera. the program did not work. I tried it on small ~ 100MB files. Please advise what I should do. I am happy to send the file over if that helps.

Many thanks,
Piotr

Piotr Przybyslawski

Hi Piotr,

Yes, please send us the file so that is can be analysed and tested at our end. Please mail us at support[@]stellarinfo.com (remove '@' symbol)

Do let us know for further query.

Amit Pandey

Hello,

I have purchased the program to recover my corrupted mp4 files saved by thenexus4. the program did not work. I tried it on 220Mb files.
Please advise what I should do. I am happy to send the file over if that helps.

Many thanks,
Roberto

Roberto Messa

Hi Roberto,

Yes you can send us the file. We will test it at our end and will let you know.

Regards
Stellar

Amit Pandey

how can I send the file?

Roberto Messa

Hi Roberto,

Our Tech Support team will reach you and let you know the method to send your video file for repair.

Regards
Stellar

Amit Pandey

I am trying to repair a 22.19 GB . mov file. How long should I expect that to take?

James Wegg

Hi James,

For 22 GB .mov file it normally takes 2 to 3 hours depending upon the corruption level of that .mov file. If you feel that software is taking too long to repair, I advise to stop the process and run a new scan again.

Amit Pandey

When I click on 'Preview', a window opens with the file name and an icon, but no preview plays. What am I doing wrong? I want to preview before purchasing a license.

http://tempphidef.weebly.com/uploads/7/4/9/3/7493014/8518568_orig.jpg

Andrew Jehan

Hi Andrew,

In demo version of Stellar Repair for Video , the software will launch preview of files having size less than or up to 10 MB. Since your files size is greater than 10 MB it won't show you the preview.

Hope this helps!!

Amit Pandey

I don't have any corrupt files that are smaller than 10 MB. How can I know whether Stellar Repair for Video will work for me? I can't spend $100 on software that won't fix my files.

Andrew Jehan

Hi again Andrew,

There are certain limitations in demo version of course and we fully understand your concern that is why we provide free service in case our software fails to repair your files after purchase.

Thanks

Amit Pandey

I have tried to repair video files from a ContourII cam and it does not work at all - Is there a newer version than 1.0.1 which is on Apple Appstore?

Kenneth Schwartz

Amit Pandey

Hi Kenneth,

Could you please let us know the file type you trying to repair? And yes, we have the newer version of the application which is Stellar Repair for Video 2.0. You can download this version from https://www.stellarinfo.com/disk-recovery/video-repair.php

Thanks

Whenever I'm trying to repair a video, I'm getting the following error.
INSUFFICIENT SPACE ON BOOT DRIVE TO SAVE TEMPORARY DATA.
SUFFICIENT SPACE TO SAVE TEMPORARY DATA IS NOT AVAILABLE ON BOOT DRIVE. PLEASE CREATE EMPTY SPACE ON BOOT DRIVE TO REPAIR SELECTED FILES.

https://drive.google.com/file/d/0BwKmUenBc13WTEw5Tk5BSUF2Tms/view?usp=sharing

Sumanth Culli

Stellar Support

Hi Sumanth,

We regret the inconvenience caused to you.

We request you to forward us the screenshot of the error message to support@stellarinfo.com. We would be more than happy to help you from hereon.

Thanks

Hi there,
I have a corrupted MP4 file with the size of 5 GB. The "MediaInfo" says, that the file has a video bitrate of 50 GB, not 50 Mbit. So I can't open the file in any video tool or play it with vlc.
Now it is not possible to repair it with your demo and the preview is also not possible.
What happened, if the tool is not working for me? I don't want to pay so much money...
Kind regards
André

Andre Kampka

Stellar Support

Hi,

Thank you for writing to Stellar Data Recovery.

You can check the possibility of repair by the partial preview shown in the demo version of the software. If no partial preview is available for the video files then they are severely corrupted and cannot be repaired.


Warm Regards,
Stellar Data Recovery ​

I have a 35 GB video file from a Lumix GH5. I ran the software and it completed in about a minute, saving a repaired file the size of 1kb. :(

Can I send you a link to the file to download and possibly recover?

Turnwall

Support

Hi,

Thank you for contacting Stellar Data Recovery.

We have sent you an email to assist you for the issue. Please follow our email for the further assistance.


Regards,
Stellar Data Recovery

If "selected videos are repaired successfully" but Preview does not work, is there a guarantee that the video will be repaired if I buy a license?

Brian

Stellar Data Recovery

Hi,

We would like to inform you that the software shows the partial preview of the repaired file in the demo version of the software, if the partial preview is available in that case repairing of file is possible.

If the preview is not available in that case repairing would not be possible even if you buy the software.

Warm Regards,
Stellar Support

one of my friend recoverd my CF card video files on v 7 recovery software all the files are recovered winrar, how do i open and play ?
WHAT IS ARJ/FLC/TAR /WP ? HOW TO GET PHOTOS AND VIDEOS OF DSLR

THIRU

Support

Hi,

We recommend you to use the software from the below link: -

http://download.stellarinfo.com/StellarPhoenixWindowsDataRecovery-Home.exe

Free download to recover upto 1GB data absolutely free.

After you save your files then try to open them.


Regards,

Stellar Data Recovery

HEllo, i have this issue too:
INSUFFICIENT SPACE ON BOOT DRIVE TO SAVE TEMPORARY DATA.
SUFFICIENT SPACE TO SAVE TEMPORARY DATA IS NOT AVAILABLE ON BOOT DRIVE. PLEASE CREATE EMPTY SPACE ON BOOT DRIVE TO REPAIR SELECTED FILES.

and i don't have the option to select another destination for the file.

María del Pilar Duran Cornelio

Support

As per your concern we will contact you through email.

Warm Regards,
Stellar Data Recovery

It says that the files are repaired but when I hit save it creates an empty folder labeled "Repaired-Video-Files". There are no files in this folder. Why?

Ryan Tweedy

Purchased to repair MP4 gopro files, it has been unsuccessful. i have uploaded a file for the your analysis.

Bradley Post

Purchased to repair a 1.1gb mov file but repair failed. please help!

Jermaine Valiatham

I tried repairing .mp4 video file but the repair failed. In the logs, I found the following message

Failed due to unsupported Audio or Video codecs.

Could someone please suggest the steps which can help me fix it?

Raman Arora

I was able to (what I thought was) fix my corrupt mp4 video. It took less than a minute to repair and I was able to verify with the preview. When I opened the saved file, it took my 30 minute video and just kept the first 7 minutes. Is there a way for you to fix this?

ROREY

Support

Hi,

Thank you for contacting us.

We understand the inconvenience caused to you.

We would like to inform you that we have contacted you on your email directly.

Please get back to us.


Best Regards,

Stellar Support

Hi,

I've used StellarRepairForVideo and it shows the footage but every video last for 1 second even though the original is longer. Can you please help me make it work again? It's very important.

Ana Krstic

Support

Hi,

Thank you for contacting us.

We have responded on your email. Kindly check your email.

Regards,

Stellar Support

A bit disapointing....

Had an acsidend of formating memory card from DJI mavic pro 2... Recovered video, but needed to repair....

after 3-4 days of non-stop work (would not mind the time) it did no repair any video file .......
Just waste of money ...

Kris

Stellar Data Recovery

Hi,

Thank you for contacting us.

We have responded on your email. Kindly check your email.

Regards,

Stellar Support

I deleted some video footage of my SD card. On realizing my mistake I immediately removed the card from the camera. I recovered the photos fine and the video clips from the card but they were corrupt. I purchased a license for the program but so far have been unable to recover any footage, even with advance repair. Will you have a look and help me. I can upload via dropbox. Thank you in advance. Willem Grobler

Willem Grobler

Support

Hi,

Thank you for contacting us.

We have responded on your email. Kindly check your email.

Regards,

Stellar Support

SUPPORT

Hi,

Thank you for contacting us.

Adding to our previous reply, we would like to inform you that we can analyze video files at our end as well. Please confirm the format of video files which you want to repair so that we can assist you further.

Please check your email as well, as our support team required some relevant information, hence please respond to them.

Regards,

Stellar Data Recovery

I am trying to recover some corrupt video mp4 files from my sony camera and the program just closes after I attempt the advance video repair. Please assist as I purchased this program specifically for this purpose.

Sher

Sher Vang

Stellar Support

Hi,

Thank you for writing to Stellar Data Recovery.

We apologize for the inconvenience caused so far.

We would like to inform you that we have sent you an email and request you to check the email and reply on it.

Regards,

Stellar Data Recovery

I've purchased your software to fix my mov files and it hasn't worked - they're quite large files that I had to recover off a corrupt SSD using Ease US.

Jack Whitehead

Stellar support

Hi,

Thank you for writing to Stellar Data Recovery.

We would like to inform you that we have sent you an email and request you to check the email and reply on it.

Regards,

Stellar Data Recovery

Hi, I purchased your software to recover several files that were corrupted. The files are pretty large (18gb), but every time I attempt to repair, the file get turned into the "Sample file" at 1.2gb. I'm on windows 10. The file is a quicktime with the Panasonic GH5 codec. I'd love for you to take a look at one of the files to see if I'm doing something wrong?

Jesse Griffith

Stellar Data Recovery

Hi,

Thank you for writing to Stellar Data Recovery.

We would like to inform you that we have sent you an email and request you to check the email and reply on it.

Regards,

Stellar Data Recovery

Hi, I purchased your software to repair several videos (mp4 format) that were corrupted. After I run the tool it says that everything was repaired but I can not watch the videos in the preview and when I save them can not reproduce them. I bought the premium version.
Thanks in advance

Modesto Hernandez Campanioni

Stellar Support

Hi,

Thank you for writing to Stellar Data Recovery.

We would like to inform you that we have sent you an email and request you to check the email and reply on it.

Regards,

Stellar Data Recovery

Hello
I purchased the premium version but when I try to get the repaired videos it says "Selected videos are repaired successfully", but Preview does not work, even if I saved them can not be reproduced by any player.

Modesto Hernandez Campanioni

Hi,
I have purchased your software today. I have followed as per instruction given, but unfortunately it didn't work out. I can hear the audio only but not the movie. The file is .MOV format. It's my cousin wedding video. Hope you can sort it out..Thank you

Vijaya Babu

support

Hi,

Thank you for writing to Stellar Data Recovery.

We would like to inform you that we have sent you an email and request you to check the email and reply on it.

Regards,

Stellar Data Recovery

Hi, I accidently deleted a folder from my laptop (SSD drive). I purchased your recovery software today and was able to recover some mp4 files, but I cannot get any of them to play. I have tried to use your repair software, but after I repair the file the preview link appears but it does not work. I have access to a number of mp4 files now but they are useless unless I can repair them as well. Previous comments above seem to have the same issue - can you please tell me how to resolve this? Thanks

Conleth McKeown

support

Hi,

Thank you for writing to Stellar Data Recovery.

We would like to inform you that we have sent you an email and request you to check the email and reply on it.

Regards,

Stellar Data Recovery

Hello, how can we get back money for Premium software that that doesn't work?

Andrejs

Stellar Support

Hi,

Thank you for writing to Stellar Data Recovery.

We apologize for the inconvenience caused to you.

We would like to inform you that we have sent you an email and request you to check the email and reply on it.

Regards,

Stellar Data Recovery

Hi.

I have purchased this app to repair an MOV. file.
After repairing, the video has disruption throughout, no sound and it was showing half screen.
is there something I'm not doing right ?
please help,

olayemi

Kartik

Hi,

We understand the inconvenience caused to you.

Please let us know whether you have performed "Advance Repair" process in our software or not.

Also, kindly reply to our technical support email so that they can assist you in a better way.

Regards,

Stellar Data Recovery

 

User Comments


 

 

Stellar Repair for Video Stellar Repair for Video software is the world’s best tool for repairing corrupt, broken or damaged MP4, MOV & other video file formats. Phoenix will fix videos that were corrupted during the shoot, when performing file transfer or while editing, converting or processing files.

Learn More

 

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