Stellar Knowledge Base

How to Recover Data from Damaged Hard Drive of Windows, Mac, and Linux?

 Modified on: February 11, 2021 |    9370 views

Follow these simple steps to recover data from damaged hard drive of Windows, Mac, and Linux and other storage devices:

  • Install Stellar Toolkit for Data Recovery software on a Windows system.
  • Connect the damaged Windows, Mac, or Linux device (hard drive, flash drive, and optical media like CD/DVD) to the Windows system on which you have installed the toolkit software.
  • Run the software. After this, you will get ‘Select What to Recover’ screen
  • In ‘Select What To Recover’ screen, do the following:
    • Choose the data you wish to recover, whether it is Office Documents, Folders, Outlook emails, or Multimedia Data like Audio, Videos, and Photos. You can even choose to recover all data by selecting ‘Everything’. To choose, simply check the respective checkboxes
    • Click ‘Next’ tab and you will get ‘Recover From’ screen

  • In ‘Recover From’ screen, perform the following steps:
    • Select Windows drive of the system’s hard drive or the connected device, be it a hard drive, pen drive formatted with Windows/Mac/Linux, or any optical media like CD, DVD, etc. burnt on these platforms.
    • Click on the ‘Scan’ tab.
    • The software shows the Scan result in the Preview window. The Scan result displays the files and folders stored in the failed Windows device. The Preview window has a three-pane structure displaying folder-tree in the left pane, the preview of the selected file in the top-right, and all files of the selected folder listed as a tree in the bottom-right pane.
    • Note - If the Scan result does not contain desired data, you have the additional option of ‘Deep Scan’ for performing a complete scan of the type of data selected, and the selected drive or location.
  • Select the files you want to recover and click on the ‘Recover’ tab
    • Note - You can narrow down the search by choosing files or file types to recover from the ‘File Type’ or ‘Tree View’ tab

  • A ‘Recover’ dialog box pops up.
  • In the ‘Recover’ dialog box, choose a location to save the data(files) using the ‘Browse’ tab and click on the ‘Start Saving’ button

Finally, with these intuitive steps, you can securely recover data from corrupt hard drive of Windows/ Mac/ Linux platforms and other storage devices.


2 User Comments

I'm getting the following message: "The Disk Structure Is Corrupted and Unreadable", but my case is more complex because the BitLocker is involved.
Read what happened and tell me if you think there is some safe solution:

1. My computer has 3 additional HDDs. Two of them are used as (intermediate or temporary) Backups for photos and other files.
Each of these 2 HDDs has 2 partitions, all with BitLocker on.

2. Some months ago, i had to shortly unplug these 2 HDDs and plug them back again (2-3 times) when the Windows was shut down. I wonder what could go wrong there. Every time i also switched the power off for additional safety, but i am not sure whether i forgot to do this once. Could that be the reason? Hard to believe.

3. In the end, the following weird thing happened: It was impossible to access the SECOND partition in BOTH of these HDDs! What a coincidence! The first partition was working fine after unlocking it, in both HDDs. But when i try to unlock the second partition, in both HDDs, it becomes grey, i.e. it seems to be unlocked, but the blue capacity line is not shown and i can’t access it.

I tried the first 2 solutions from here, but they didn’t help:;-hash=b28b0af85adfdf03273273346d9221c7#comment-143787

I also tried the application “Active Partition Recovery” from LSOFT Technologies and the result was this:
I used the “Superscan with Partition Recovery” with the following result: 2 bad and overlapped partitions were found and each of them had the size of the total Disk (!).
Normally, the damaged partition should be around ~616 GB, i.e. less than half of the disk.
Now i wonder if i should attempt to remove the Bitlocker Password, or/and to quick format the partition (or even delete it by using Disk Management), then re-create it by using the same Bitlocker Password and finally try to scan it again with “Active File Recovery” from LSOFT. Could that be a good or a bad choice? Personally,i would dare to take that risk only as a final solution.




Abdul Majid

Dear Chris,

Thank you for your message.

As per the details received, the partition of the drive is corrupted. We recommend you to use Stellar Data Recovery Professional for Windows from the below link:

Please choose Can't Find Drive option from the Connected Drives to search for the lost partition on the drive. Once partition is searched then please select it and proceed with the quick or deep scan to check the possibility of the recovery.

For further assistance, please submit a ticket to our team from the below given link:


User Comments




Stellar Toolkit for Data Recovery Stellar Toolkit for Data Recovery recovers lost or inaccessible data from logically failed or corrupt Windows, Mac, & Linux operating system and storage devices. The toolkit recovers missing or deleted files & folders, RAID logical partitions, data from formatted hard drives and systems which failed to boot.

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