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Category Name
Product Information:
Coupon Code
Software
Software Version
Upgrade – product name
Upgrade Version
Order Id
Order Email id
Category Name
Order ID
Serial Key:
Product Information:
Cause of Data Loss
Drive Type (Crashed Hard Disk):
Other Drive Type (Crashed Hard Disk):
Drive Type -Stellar Phoenix is installed:
Other Drive (Stellar Phoenix installed)
Drive Configuration (Crashed Hard Disk):
Is your system - 32 bit or 64 bit
Capacity of Crashed Drive:
Drive Connection Type
Does drive had bad sector
No. of Volumes (Crashed )
Is device making any noise
Operating System (Crashed Hard Disk):
OS (where Stellar Phoenix is installed):
File System (to recover data from):
File System (Stellar Phoenix installed):
Scan Procedure used
Explain issue faced with Stellar Phoenix
Remedies tried on crashed File System
Stellar Phoenix Event Log
Was the drive compressed before crash
Was the drive encrypted before crash
Post Failure Activities on File System:
Type of data you want to recover
Preview of Lost Files available
Order ID
Serial Key:
Product Information:
Size of file you are trying to repair
Reason for the corruption of the file
Recovery procedures tried earlier
Problems faced while using the software
Have you used demo version before buying
Is the preview available in Demo version
Order ID
Serial Key
Product Information
File Repair Category
Reason of the corruption of the file
Version of the MS Office you are using
MS Office version of the original file
Size of the original corrupted file
Size of recovered file
Is data preview visible in demo version
Application used to create backup file
Is data preview visible post file scan
Compression Software Name & Version
WINZIP Version of Original File:
Was the file password protected
Order ID
Serial Key
Product Information
Size of the corrupted database file
Database application (Name / Version):
Reason of corruption of database file?
Recovery (DB) procedure tried earlier
Activity performed that led to the error
Problem faced with stellar software
Was preview available in Demo version
Order ID
Serial Key
Product Information
Explanation of the problem being faced
Order ID
Serial Key
Product Information
Operating System (Name / Version):
Explanation of Password Recovery issue
Order ID
Serial Key
Product Information
Product Version:
Error Message received on activation:
Did you try online or manual activation:
Category Name
Order ID
Serial Key:
Product Information:
Cause of Data Loss
Drive Type (Crashed Hard Disk):
Other Drive Type (Crashed Hard Disk):
Drive Type -Stellar Phoenix is installed:
Other Drive (Stellar Phoenix installed)
Drive Configuration (Crashed Hard Disk):
Is your system - 32 bit or 64 bit
Capacity of Crashed Drive:
Drive Connection Type
Does drive had bad sector
No. of Volumes (Crashed )
Is device making any noise
Operating System (Crashed Hard Disk):
OS (where Stellar Phoenix is installed):
File System (to recover data from):
File System (Stellar Phoenix installed):
Scan Procedure used
Explain issue faced with Stellar Phoenix
Remedies tried on crashed File System
Stellar Phoenix Event Log
Was the drive compressed before crash
Was the drive encrypted before crash
Post Failure Activities on File System:
Type of data you want to recover
Preview of Lost Files available
Order ID
Serial Key:
Product Information:
Size of file you are trying to repair
Reason for the corruption of the file
Recovery procedures tried earlier
Problems faced while using the software
Have you used demo version before buying
Is the preview available in Demo version
Order ID
Serial Key
Product Information
File Repair Category
Reason of the corruption of the file
Version of the MS Office you are using
MS Office version of the original file
Size of the original corrupted file
Size of recovered file
Is data preview visible in demo version
Application used to create backup file
Is data preview visible post file scan
Compression Software Name & Version
WINZIP Version of Original File:
Was the file password protected
Order ID
Serial Key
Product Information
Size of the corrupted database file
Database application (Name / Version):
Reason of corruption of database file?
Recovery (DB) procedure tried earlier
Activity performed that led to the error
Problem faced with stellar software
Was preview available in Demo version
Order ID
Serial Key
Product Information
Explanation of the problem being faced
Order ID
Serial Key
Product Information
Operating System (Name / Version):
Explanation of Password Recovery issue
Order ID
Serial Key
Product Information
Product Version:
Error Message received on activation:
Did you try online or manual activation:
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Capcity
Operating Systems
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How can we help you today? * (To best serve your needs, please include technical details on your issue as well as the time and date that the issue occurred and how the issue can be replicated.)

 

 

 

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  • USA
  • India
  • Europe
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Stellar Data Recovery Inc.
48 Bridge Street Metuchen,
New Jersey 08840
United States
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+1-877-778-6087
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Head Quarter

Stellar Information Technology Pvt. Ltd.
D18, Sector-33,
Infocity Phase II,
Gurgaon-122001
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(0124) 432 6700
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Stellar Data Recovery B.V
Unter den Linden 21
10117 Berlin
Deutschland
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+49 (0) 30 692 008 300
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+49 (0) 30 692 008 309

 

24/5 Helpline

If you have any questions regarding our products and services , please contact our Technical Team by any of the methods listed below.

 

USA Helpline

Sales Queries (Tollfree)
+1-877-778-6087
Support Queries
+1-732-584-2700

 

UK (Europe) Helpline

Sales & Support Queries
+44-203-026-5337

 

Australia & Asia Pacific

Sales & Support Queries
+61-280149899

 

Netherlands

Sales & Support Queries
+31-208-111-188

 

World Wide Helpline

Sales & Support Queries
+91-124-4326-777
 
 
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