How to repair JPEG image file when it throws Unknown JPEG Format error while trying to open it?

 

Author Creative Team on September 12, 2011 | Print Email |

 

Sometimes you encounter Unknown JPEG format error when you try to open a JPEG image file. For common people this error is just a loss of some memories but for a professional photographer or graphic designers this error may come with loss in their business as they lose the accessibility of some of their very crucial photos. However, the main reason of encountering this error message is damage or corruption of JPEG image file. Let us discuss the major causes behind the corruption of a JPEG image file:


Main causes of JPEG image file corruption:


Generation of bad sectors in the hard disk sometimes corrupts the stored JPEG files and you encounter the above mentioned error message when you try to open a JPEG image file
Virus infected storage media also corrupts JPEG image files and you become unable to access them
Corrupt or broken header of JPEG image file
Due to incomplete JPEG scan we also end up corrupting our valuable pictures
Using the digital camera even after it indicates low battery also corrupts the clicked JPEG images and thus, you encounter the above error message when you try to view these images

However, Stellar Phoenix  JPEG Repair software available to repair your corrupt jpeg file(s) which not only repair your corrupt JPEG files but also extract and repair their thumbnails if you want.


3 very easy steps to repair JPEG File(s) with Stellar Phoenix:



As shown in the above image add corrupt JPEG File(s) which you wants to repair.
Select the corrupted JPEG File(s)
Repair the selected JPEG/JPG image files by using Repair File(s) option. As soon as you select this option a screen which helps to see the preview the files before saving appears. Click Save button to save the repaired files in to the desired location.

That's it, now you are avail see your jpeg picture with its original form and quality.

For More Detail About the Software Visit Here:  http://www.stellarinfo.com/jpeg-repair.php


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Category: JPEG Repair

Last updated on April 27, 2012 with 1871 views

14 User Comments

John
October 10, 2011 04:33 pm

Got a few files on an SD card. It has now been running for over an hour. No screen appeared which helps to see the preview files before saving appears. Just the progress bar (green) and no indication of what is happening.

Amit Pandey
November 21, 2011 05:50 am

Hey Jhon,

Progress bar itself indicates that the software is scanning your SD card or hard drive, once scanning will complete, it will automatically shows your corrupted or deleted photos for preview, if you want to see the preview in the middle of the process, you can stop the scan process in between. Also if your SD card have lots of images in it, software takes more time to scan.

BTW which software you have been used to recover your photos, because in JPEG Repair Software their is no scanning process occurs, might be you have commented on different section of the knowledge base.

Please let me know if you have any other issues.

Thanks

Al...
January 16, 2012 02:45 am

Have added 10 files to jpeg repair for testing. It looks like working, friendly interface, easy to use. But the files did not recover, show msg (important marker missing), have copy to linux, run on linux and cabum bum is fixed... Anyway thanks for an effort to create that software...

Amit Pandey
January 23, 2012 04:28 am

Hi Al..

If you send me one of the non repaired JPEG file, then only I can let you know the reason why our software not able to repair your files.

Thanks & Regards,
Amit Pandey

DONNA
February 29, 2012 05:34 am

Purchased Stellar Phoenix Photo Recovery to try and recover photos on a SD memory card. I do not know what has happened to the SD card. I first put the SD card into my iMac and most of the pictures were visible but when I went to download them they were bright colors and the images could hardly be seen. I then tried using my camera as the card reader and hooked it put to my PC. Same issue. Some pictures were visible but when you clicked on them they became different bright colors and some with lines.

As stated above I purchased the Photo Recovery - it ran the scan and I could see my pictures. I was so excited and thought the recovery program worked. However when they were saved to the computer I had the same results as above. Hardly any of the picture images were viewable - only lines and bright colors where pictures once were.

Would appreciate any guidance you can give me.
Thank You

cassiereroni
March 9, 2012 08:57 am

I downloaded the free Steller Phoenix Photo Recovery and have been trying to get it to work most of the night.

It starts and I can see 3 different jpgs that it found on the 3.5 floppy that I'm trying to get them from but between the 3rd and 4th jpg the program stops. I get the "Program Stopped Responding" error. Don't know how to fix this and can't seem to find a place, other than here, to post my problem.

I don't think this is the right area and I don't think I'll get an answer but I thought I had nothing to lose by trying.

cassiereroni

Jeff
March 24, 2012 06:05 pm

Hi there, I purchased the jpeg repair product to deal with a number of pictures that apparently had file errors and ended up getting the same message as Al above (Jan 16, "Important marker missing. File can't repair"). Can you advise on next steps?
Thanks!
Jeff

Amit Pandey
April 5, 2012 02:59 am


DONNA, The thumbnail information is correct but the area where data stored is corrupted. In scan results we show preview of files using thumbnail information. Stellar Phoenix Photo Recovery recovers files irrespective they are corrupted or not. Suggest you to try Stellar Phoenix JPEG Repair to repair files (only if Camera is saving files in JPEG format).

cassiereroni, We are always here to help you.
In your case, Create an image of the floppy and try recovery using image. There might be bad sectors in Floppy. In Image, there will be no bad sectors.


Thanks & Regards,
Amit Pandey

Amit Pandey
April 5, 2012 03:10 am


Hi Jeff,

In your case, markers which are required to start the repairing process are missing. Repairing is not possible in this case. :(

Thanks & Regards,
Amit Pandey

Jeff
April 6, 2012 12:06 pm

Hi Amit, if that's the case, can I get a refund on the product? Please also let me know by email and I will supply the invoice, etc.
Thanks.
Jeff

Amit Pandey
April 11, 2012 03:06 am


Hi Jeff,

You can contact to our Customer Support Team any time Monday to Friday via following channels:

Email : support@stellarinfo.com
Phone: +1-877-778-6087 (TOLL FREE)
Chat on Skype: http://www.stellarinfo.com/chat.htm

Hope it will help you...

Thanks & Regards,
Amit Pandey

reena
April 17, 2012 05:04 am

Hi Amit,

I am not able to save my recovered photos in laptop as its not showing any option to save, please can u help me in that.

Thanks & Regards
Reena

Amit Pandey
May 8, 2012 11:08 am


Hi Reena,

R u Using Licensed version of the software?

Daniel
May 21, 2012 09:24 pm

Hi,
as i tried to repair a jpg file I got this message

" Maple0003.jpg Important marker missing. File can't repair "

What is the problem here and why does it miss a marker, ( what does that mean) ? please help.

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