Windows Data Recovery- Professional

How to Fix the Lenovo Laptop Black Screen of Death Issue?

Table of Content

    Summary: The Lenovo laptop black screen of death issue may occur due to various reasons. However, if you deal it with caution, you can resolve it on our own. In this post, we have mentioned the probable causes behind the black screen of death issue in Lenovo laptops and discussed some effective solutions to fix this issue.

    Many Lenovo laptop users have reported a tricky situation while using their laptop. The Lenovo laptop screen turns black when turned on.

    Here are some instances of Laptop black screen of death issue reported by users on various forums.

    User Query

    Badcaps Forum

    User Query

    Tom’s Guide

    In this post, we will be discussing about ‘what causes the Lenovo laptop black screen issue’, ‘what are the early warning signs’, and ‘how to resolve the Lenovo black screen of death issue’.

    Early Warning Signs or Symptoms:

    • Flickering Screen
    • Stuttering Screen
    • Excessive heating
    • Increasing fan sound
    • Abrupt opening and closing of unwanted windows
    • Drive full warning

    Causes for Black Screen of Lenovo Laptop

    There are various causes for the Lenovo laptop black screen issue. Some common factors responsible for the issue are:

    1. Disk Errors

    Hard disk errors are one the most common causes behind the Lenovo laptop black screen issue. The typical causes for the hard disk errors, include power outages/ fluctuations, hardware failures, poor system maintenance, viruses, or manual negligence.

    2. Graphics Card Errors

    Another reason behind the ‘black screen of death’ issue could be an error or malfunctioning of the graphics card. Some early warning signs of the graphics card going to malfunction are stuttering, screen glitches, blue/black screens, or excessive fan noise.

    3. Windows OS Behaving Unexpectedly

    Sometimes, the Windows OS begins to behave unexpectedly, like slow operation than usual, delay in command execution, making strange notification sounds, unexplained file or folder changes, etc. The reasons for such abnormal functioning may include abrupt power outage, power fluctuations, system crashes, mismatched versions, updating errors, or virus/malware attacks.

    4. Faulty Laptop Battery

    If your Lenovo laptop is not starting up and showing a black screen, the faulty battery could be the reason behind it. The early signs that your laptop battery is going to fail include overheating, failing to charge, short-run times and shutdowns, replacement warnings, etc.

    5. Faulty Laptop Display

    One of the elements that differentiate a laptop from a regular desktop is the un-detachable screen. It helps make the computer handy and portable but it takes a toll if not appropriately handled. For example, the sockets or ports connecting the screen to the laptop keyboard might get damaged, thus causing malfunction. The typical indicators of the faulty display are no display screen, lines or dots on the screen, dimmed screen, wrong color display, distorted screen, etc.

    6. Virus/Malware Attack

    If your laptop crashes frequently, it may be due to the above-discussed technical issues or a malware infection. Suppose, if none of the above problems are apparent, it might be possible that a virus is hindering the functioning of your laptop’s programs. You have no antivirus protection or your antivirus isn’t strong enough to counter the attack.

    7. Peripheral Devices Malfunction or Corruption

    Sometimes, the Lenovo laptop black screen problem occurs due to the peripheral devices connected to the laptop viz. external hard drive, printer etc. that might be malfunctioning or corrupted due to some error or infection.

    Solutions to Fix the Lenovo’s Black Screen of Death Issue

    Here are some solutions that you can use to overcome this issue on your own.

    Before you proceed, you must take a backup of the crucial data stored on the laptop. In case the data loss happens, you can use Stellar Data Recovery Professional for Windows to recover your data.

    1. Reset the Display or Screen Mode

    One of the reasons for the black screen issue in Lenovo laptops is the loss of connection between the screen display and the Windows operating system. However, you can fix it easily by resetting the display mode of your laptop. All you need to do is to press Windows () + Ctrl + Shift + B.

    2. Connect External Monitor to Test the Display

    If the Lenovo laptop is not starting usually and showing a black screen, there may be an issue with the display itself. You can conduct a display check by connecting an external monitor or Smart TV or check BIOS and RAM.

    3. Disconnect the Non-essential Peripherals Devices

    You might also face the issue due to peripheral devices connected to the laptop, such as external hard drive, pen drive, printer, etc. Remove all the non-essential peripheral devices and check if the issue is resolved. If yes, then start connecting back the devices one-by-one to find the device that is creating the issue. When found, remove it and get it repaired or inspected.

    4. Hard Reset your Lenovo Laptop


    Do you see some dots spinning during the boot-up process? This means some non-peripheral devices might be responsible for the black screen issue. In this case, your system needs a hard reset. Follow the following steps:

    5. Update your Graphics Card Driver


    You can perform this step only by running the system in safe mode. Use the below steps to run your system in safe mode.

    Safe Mode with Networking

    Once the system starts in safe mode, follow the below steps to upgrade the graphics driver:

    • Press Windows () + R keys simultaneously to open the ‘Run‘ dialog box. 
    • Type ‘devmgmt.msc‘ and hit ‘Enter’ to open the Device Manager.
    Open Drive Manager
    • Click on ‘Display Adapters‘. Right-click on the graphics card and select ‘Properties’.
    Access Display Adapter
    • Press the ‘Driver‘ tab, then press ‘Update Driver‘, and hit ‘OK.’
    Graphic Driver
    • Click ‘Search automatically for Updated driver software’.
    Search Automatically Update
    • Follow the instructions to update the drivers successfully.
    • When completed, reboot the laptop for the changes to take effect.

    6. Restart the Explorer.exe Process


    Explorer.exe helps in various functions, like desktop, taskbar, etc. If it is not running on your laptop, then there are chances that the laptop screen may go black. To restart the explorer.exe process, follow the steps below:

    Select Explore.exe and click on End Task

    7. Disable Fast Start-up

    The Fast Start-up feature is available only with Windows 10. To disable this feature, follow the given steps:

    Step 1: Press Windows + R to launch the ‘Run‘ dialog box.

    Step 2: Type ‘powercfg.cpl’ in the dialog box and press ‘Enter‘.

    Step 3: Press ‘What the power buttons do‘.

    Step 4: Click ‘Change settings that are currently available‘ in the next window that appeared.

    Choose customize a power plan

    Step 5: Unselect the ‘Turn on fast startup (Recommended)’ option and click ‘Save Changes’. Close the window.

    Turn on Fast Startup

    Step 6: Restart your Lenovo laptop and check if the screen has returned to normal.

    8. Resetting the Memory Modules

    Resetting the memory modules can fix the problem of the black screen. It also helps in reducing the start-up time and other complexities. Follow the below steps to reset the memory module:

    • Turn off the laptop. Disconnect the power supply and remove the battery.
    • Open the service door on the backside of the laptop.
    • Pull the arms holding the memory slot and carefully release the memory module.
    • Take out the memory module gently from the hatch.
    • Use a soft and clean cloth to wipe the memory module.
    • Slowly push the memory module into the slot.
    • Close the service door and attach the battery.

    Turn on the laptop to check if the issue is resolved.

    9. Perform a System Restore

    There is a probability that the black screen issue may have emerged due to some recent changes you’ve made. In this case, you need to restore your system to some earlier point. To do so, follow the steps given below:

    • Click the ‘Search‘ icon on the taskbar, type restore, and click ‘Create a restore point‘.
    • Click ‘System Restore‘ under the ‘System Protection‘ tab.
    System Restore
    • Click ‘Next‘ to continue.
    • Tick on ‘Show more restore points‘, select the restore point, and click ‘Next‘.
    • Finish the system restore by following the instructions shown on your screen.

    What to do if Data is Lost?

    It’s generally seen that during repair processes, some of your valuable data may lost due to corruption or during the system restore that may damage the files completely or render the data to be unreadable. In such a case, you can use Professional data recovery software to recover the lost data. Here are the steps to recover data with the help of the Windows data recovery tool.

    Step 1: Download and install the Stellar Data Recovery Professional for Windows.

    Step 2: Launch the software.

    Step 3: Select the type of data you want to recover and click ‘Next‘. In case you are not sure, select the ‘All Data‘ option.

    Select What to Recover

    Step 4: Select the folder location or drive volume from where you want to recover your data and click ‘Scan’ at the bottom right corner.

    Recover From

    Step 5: Select the files you want to recover and click ‘Recover’.

    Select the File that need to recover

    Step 6: A new window appears. Select the destination to save the files and click the ‘Start Saving’ tab.

    Select Destination To Save File

     The data will be saved at the selected destination.


    The Lenovo laptops are one of the best devices available and trusted by users for their optimal performance. Like every machine, Lenovo laptops might develop some issues. The Lenovo laptop black screen is one such issue that the users have reported. In this article, we have mentioned the solutions to resolve this issue. In case you have lost the data, you can use the Stellar Data Recovery Professional software to recover the data.  

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    About The Author

    Ashutosh Kumar linkdin

    Ashutosh is a Senior Content Writer at Stellar with over 8 years of experience in data recovery, IoT, and AI technologies domain. He is a tech enthusiast who enjoys researching and sharing DIY solutions to resolve complex technical issues. Apart from professional writing Ashutosh is a published poet and spends his weekends building small gadgets.


    1. Hello, I’m currently using x1 carbon window 11. There is a black screen issue without going to the password input screen after booting the window. A LED light appears on the keyboard. If you power it back on after forcing it to end, the password input screen will appear once in a while. What is the problem?

      1. Hi Yongki,
        The black screen issue on your Lenovo ThinkPad X1 Carbon running Windows 11 may be due to outdated graphics drivers, incorrect power settings, or a third-party application conflict. Update graphics drivers, check power settings, and perform antivirus scans. If the problem persists, consider BIOS and Windows updates, run SFC and DISM, and use Safe Mode. Consult Lenovo support or a professional if the issue persists for a more in-depth diagnosis, including hardware checks.

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