Windows Data Recovery - Standard

How to Recover Data from WD My Passport External Hard Drive?

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    Summary: We all know WD is the most popular external hard drive selling brand and mostly used as backup drives. But have you thought what if your WD backup drive stopped showing your data? How you can get your data back from WD My Passport external hard drive? If you have these questions in your mind then this post is for you because it has all the information that you want.

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    Western Digital (WD) is one of the largest external hard drive selling brands in the world. More because WD drives are remarkably reliable and readily available at a more competitive price than similar brands in the market.

    However, mechanical drives have always been prone to damage due to sudden shock, mishandling, and logical corruptions caused by a virus, malware, improper disconnection, unexpected power failure and more.

    Accidental deletion and formatting are also more common than you may think.

    WD external drives are mostly used as a backup drive to store important data such as documents, project files, photos, and videos, etc. Usually, people don’t maintain a copy of their original data, which often leads to data loss due to the aforesaid factors.

    In such a situation, it’s important to stay calm and immediately stop using the affected storage media. Minimizing drive usage helps avoid further damage to the lost or inaccessible data.

    And use a WD My Passport data recovery software to retrieve lost or deleted data from a corrupt, formatted and inaccessible WD drive.

    5-Steps WD My Passport Drive Recovery

    Here’s how you can recover data in just 5-Steps from a WD drive (external & internal) with the help of Stellar Data Recovery software.

    • Download, install and run the Stellar Data Recovery Standard software
    • Select ‘All Data’ and click ‘Next.
    • Under ‘Connected Drives’, select your WD external hard drive and click ‘Scan.
    • After the scan, select the files you wish to recover and click the ‘Recover’ button. Alternatively, you can run ‘Deep Scan’ by clicking ‘Click Here’ link at the bottom of the software window if desired files are not found
    • Choose a save location and click ‘Start Saving’ to save files at your desired location

    The Stellar Data Recovery software also features some advanced data recovery features such as:

    • Corrupt Drive Recovery:

    Recover inaccessible data from corrupt WD hard drive or any other storage media. The ‘Deep Scan’ action helps retrieve every single recoverable file from the affected drive even if the drive is not showing in the File Explorer.

    • Recover just what you need

    Choose all or specific types of files or data— office documents, email data files, photos, videos etc. — for recovery. Can recover 300+ file types from an affected WD My Passport media or any other external or internal drive.

    • Recovery from a RAW Drive

    Due to file system corruption caused by virus or malware infection, a drive could turn RAW. Windows do not recognize a drive with the RAW file system, but Stellar Data Recovery lists the RAW drive under ‘Connected Drives’ list so that you can choose and run ‘Deep Scan’ to recover your critical data.

    After recovering data from a RAW drive, you can format the drive to repair the file system and transfer the recovered files to use the drive as earlier.

    • Recover data from deleted partitions

    Find the lost, missing, or accidentally deleted drive partitions by scanning the hard drive in which the lost or deleted partition was present. Further recover every bit of the lost data from such deleted partitions by using the deep scan function.

    • Overwrite Protection

    Save the recovered files from corruption and also avoid irreparable damage to the lost data with the help of overwrite protection; a feature that ensures that you don’t save the recovered files on the same folder or drive from where the data is being recovered.


    Data recovery is a critical task, and different data loss situations may call for different solutions. Maintaining regular backup is the first step to address data loss situations. However, it is better to also have a data recovery software that can offer comprehensive cover for a wide variety of data recovery needs.

    Stellar Data Recovery is one such software that helps data recovery from most of the common data loss situations like lost or deleted partitions, corrupt drives, and accidental data deletion. The free trial of the software unlocks all features and allows you to recover data up to 1 GB data for free!

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    About The Author

    Aruna Attri linkdin

    Aruna Attri is a Senior Data Recovery Expert at Stellar®. She is a technology blogger and Windows expert. She has experience in Windows data recovery domain. She loves to troubleshoot Windows issue and write technical tips and tutorials.


    1. I have used Stellar Data Recovery software and it is one such software that helps data recovery from most of the common data loss situations like lost or deleted partitions, corrupt drives, and accidental data deletion. The free trial of the software unlocks all features and allows ones to recover data up to 1 GB of data for free!

    2. Hi, I am trying to recover my lost data but my WD passport is not visible in the connected drive section, Please suggest to me what to do?

      1. Hi Jurgen,
        “I’d recommend you to go to Disk Management and check how the drive is available there. Another thing you could try is Uninstalling and Re-installing the WD My Passport from Device Manager. If you have a spare USB cable, you could try plugging the HDD with it as well. Still, Problem is not solved, then contact our technical support team Contact: Email: support[at]
        Phone: +1-877-778-6087”

    3. I just want to know that the recovery files are exactly same locations or the file names which is previously seen or arranged from windows OS. I really want to know please.

      1. Hi Ryan,
        When we recover data, so we have to choose a different location or drive. The location you will select the files will store there. One more thing file name would be the same as before. You can see the files with names in the preview. Thanks.

    4. My WD passport is not detected on mac when connected. Will the recovery work with Stellar if the drive is not visible on mac finder window. the disk utility sometimes shows the drive 20 mins after it is connected.

      1. Hello Firoz,
        I want to inform you that if your drive is not showing in [finder/ disk utility in case of mac] [disk management in case of Windows] so Stellar won’t work for you and it may be several reasons for not showing/ detecting.

        In your case, you should first check the USB port its working or not. If the port is ok then you may update the driver. Sometimes it makes some problem. Still, you find the same situation you should take technical support services. You can contact our Technical support team via email or phone.

        Contact: Email: support[at]
        Phone: +1-877-778-6087

    5. The good thing about this software is capable of recovering almost any kind of data from hard drives, CD/DVD, SD cards, USB drives

      1. Hello Travis,

        Unfortunately, no since it was clear case of physical error, I suggest you contact any local data recovery experts.

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