Stellar Knowledge Base

How to Register PhoenixDLL.dll Successfully?

September 28, 2018     27265 views     0     0

If you are facing any difficulty in PhoenixDLL.dll file registration or any other related issue then, follow the steps mentioned below:


Step 1: First make sure that you are logged in as an Administrator.  Then move to the installation folder (C:\Program Files\Stellar Repair for Outlook) of software.

 


Step 2: Find the PhoenixDLL.dll in the folder

 


Step 3: Click on ‘Start Button’ and open ‘Run’ Window.

 


Step 4: Type regsvr32 command in the Run Window

 


 
Step 5: Now again open installation folder of ‘Stellar Repair for Outlook Software’ and select PhoenixDLL.dll file. After selecting this file, simply drag the file and drop into Run Windows as displayed in the image given below.

 


Step 6: After dropping PhoenixDLL.dll file, the path will be displayed - regsvr32 "C:\Program Files\Stellar Repair for Outlook\PhoenixDll.dll".

 


Step 7: Now click on ‘OK’ button. You will receive a pop-up on screen with this message - “DIIRegisterServer in C:\Program Files\Stellar Repair for Outlook\ PhoenixDll.dll succeeded”.

 

 

Note: If you are using 64-bit Outlook, then registration of PhoenixDll.dll will be completed through similar process as mentioned above.

 

 

47 User Comments

IVAN
September 22, 2016 06:37 pm

I am receiving the following error message when attempting to save the successfully converted dbx files:

Check!
Make sure PhoenixDll.dll is properly registered.

I have tried manually registering PhoenixDll.dll using regsvr32; it registers successfully but does not fix the problem.

I am running 64 bit windows 7 with 64 bit office 2016
.

Amit Pandey
September 23, 2016 05:34 am

Hi IVAN,

Kindly make sure that you have installed the software on a standalone system with a local administrator account. Your system should not be a part of domain. Now start the software by right clicking on the shortcut icon and selecting 'Run as Administrator' option.

Once you follow the above mentioned procedure then PhoenixDLL.dll file will get registered. If still you face the same issue then try to re-install the software on the local administrator account with 'Run as Administrator' option and let us know the outcome.

Sanne de la Haye
December 13, 2017 09:55 am

Hi, Iám using Stellar OST to PST converter and all of a sudden i get the "Please check stellarprofile.dll is registered. Funny thing is that i already converted a lot of mailboxes with the Stellar program and now all at once i get this message while it was working before. I tried the regsvr32 solution but it does not fix the problem. Someone got a solution for this?

Frustrated
January 21, 2018 08:32 pm

same problem... no solution in site... what a waste of money

Stellar Support
January 22, 2018 03:27 pm

We apologize for the inconvenience.

We have sent a email for further assistance. Kindly revert as back to resolve the case at the earliest.

Regards,
Stellar Data Recovery

Ludovic
October 6, 2018 01:44 pm

PhoenixDLL.dll is impossible to register. I try use run: regsvr32 "C:\Program Files\Stellar Repair for Outlook\PhoenixDll.dll" many times.
Don't working.

Can you help me ?

support
October 9, 2018 03:41 am

Hi,

Thank you for contacting Stellar.

We have sent you an email to assist you regarding the issue.

Kindly check the email and reply accordingly.

Regards,

Stellar Data Recovery

Frederic MONCEAU
November 20, 2018 11:17 am

Not working for me in office 64 bits

support
November 20, 2018 03:28 pm

Hi,

Thank you for contacting us

We have responded on your email.

Regards,

Stellar Support

Akbar
November 29, 2018 08:17 am

Hi, I am facing issue in scanning PST. Before scanning my PST size is 12 GB but when its scanned than its around 70 MB. Also when i am scanning through the MS Office app SCANPST.EXE then its giving the same result.
Please help!! :(

Stellar Support
November 29, 2018 10:21 am

Hi,

Thank you for contacting Stellar Data Recovery.

We regret the inconvenience caused to you.

We have sent you an email to resolve the issue.


Regards,
Stellar Data Recovery

Jacob Steendahl Nielsen
December 17, 2018 07:29 am

Dear Stellar

I have the same problem with the file PhoenixDll.dll.
It says it is not registeret when I try to save it to outlook. I use outlook 365. I have run the regsvr32 is described above. Please help

support
December 17, 2018 03:16 pm

Hi,

Thank you for contacting Stellar Data Recovery.

We regret the inconvenience caused to you.

We have sent you an email to resolve the issue.


Regards,
Stellar Data Recovery

arman melkonian
January 1, 2019 11:31 pm

ost to pst same error. registrer Phoenix.dll

Support
January 2, 2019 07:04 am

Hi,

Thank you for contacting Stellar Data Recovery.

We regret the inconvenience caused to you.

We have sent you an email to resolve the issue.


Regards,
Stellar Data Recovery

Michael Fink
January 6, 2019 09:44 pm

PhoenixDLL.dll is impossible to register. I try use run: regsvr32 "C:\Program Files\Stellar Repair for Outlook\PhoenixDll.dll" many times.
Don't working.

Can you help me ?

Stellar
January 7, 2019 04:20 am

Hi,

Thank you for your contacting Stellar Data Recovery.

We apologize for the inconvenience caused to you.

We would like to inform you that we have sent an email to you to assist further.

We request you to reply to our email for further assistance, we will be glad to assist you.

Hoping for your kind cooperation.

Kind Regards,
Stellar Data Recovery

Adam Mitchell
February 1, 2019 06:05 am

Same issues as everyone else in that i have Office 64Bit installed and thus cannot save a converted mailbox due to the above error. Please assist.

Support
February 1, 2019 10:52 am

Hi,

Thank you for your contacting Stellar Data Recovery.

We apologize for the inconvenience caused to you.

We would like to inform you that we have sent an email to you to assist further.

We request you to reply to our email for further assistance, we will be glad to assist you.

Hoping for your kind cooperation.

Kind Regards,
Stellar Data Recovery

C IT Sol
February 28, 2019 05:55 pm

We're having trouble using Stellar Outlook for Outlook.

The steps above did not solve the issue.

Please contact me.

stellar support
February 28, 2019 10:20 pm

Hi,

Thank you for your contacting Stellar Data Recovery.

We apologize for the inconvenience caused to you.

We would like to inform you that we have sent an email to you to assist further.

We request you to reply to our email for further assistance, we will be glad to assist you.

Hoping for your kind cooperation.

Kind Regards,
Stellar Data Recovery

mehran
March 5, 2019 03:45 am

Hi.PhoenixDLL.dll is impossible to register. I try use run: regsvr32 "C:\Program Files\Stellar Repair for Outlook\PhoenixDll.dll" many times.
Don't working.

Can you help me ?

stellar support
March 5, 2019 11:25 am

Hi,

Thank you for contacting Stellar Data Recovery.

We regret the inconvenience caused to you.

We have sent you an email to resolve the issue.

Regards,
Stellar Data Recovery

Jose Dubois
March 6, 2019 05:19 am

Same problem as above. 64 bit system. Registering the DLL is successful but the software reports that it is not.

Stellar support
March 6, 2019 07:43 am

Hi,

Thank you for your contacting Stellar Data Recovery.

We apologize for the inconvenience caused to you.

We would like to inform you that we have sent an email to you to assist further.

We request you to reply to our email for further assistance, we will be glad to assist you.

Hoping for your kind cooperation.

Kind Regards,
Stellar Data Recovery

Michael Suray
March 15, 2019 06:00 pm

Register PhoenixDLL.dll is not working. https://www.stellarinfo.com/support/kb/index.php/article/register-phoenixdll-dll
I am using a Windows 10 64 bit with Office Pro 2016 64 bit. Laptop is not on a domain. I am using the administrative account for installation and running application.

Stellar Data Recovery
March 15, 2019 11:04 pm

Hi,

Thank you for your contacting Stellar Data Recovery.

We apologize for the inconvenience caused to you.

We would like to inform you that we have sent an email to you to assist further.

We request you to reply to our email for further assistance, we will be glad to assist you.

Hoping for your kind cooperation.

Kind Regards,
Stellar Data Recovery

Carlos Rivalta
March 18, 2019 01:13 pm

good morning when I try to save the recovered file tells me that I have not registered the Dll, I resgistre but I keep giving the same message always. I had not registered the license or the Dll before executing the program. I have to close and run it again?

support
March 19, 2019 02:54 am

Hi,

Thank you for contacting Stellar Data Recovery.

We apologize for the inconvenience caused to you.

We would like to inform you that we have sent an email to you to assist further.

Warm Regards,

Ronit Singh

Rodrigo
April 4, 2019 03:46 am

I am still facing the problem. All the scan is done, but when I try to convert the ost to pst (after the scan completion), I get the error "" Phoenix.Dll.dll not registered. Contact technical support."
I have windows 10 64 bits woth office 365 64 bits.

Stellar Data Recovery
April 4, 2019 06:18 am

Hi,

Thank you for contacting Stellar Data Recovery.

We apologize for the inconvenience caused to you.

We would like to inform you that we have sent an email to you to assist further.

Warm Regards,

Stellar Data Recovery

Dave Roberts
April 16, 2019 08:28 pm

Hi - when I try to save a converted .ost file as a .pst file, I'm told that I need to "check that stellar profile.dll is registered". I've tracked down this solution above, and have had the confirmation box that the "DIIRegisterServer in C:\Program Files\Stellar Repair for Outlook\ PhoenixDll.dll succeeded" - but it hasn't and I still get the original error message (above).

Please can you help?

Thanks
Dave R

Stellar Support
April 17, 2019 03:23 am

Hi,

Thank you for contacting Stellar Data Recovery.

We apologize for the inconvenience caused to you.

We would like to inform you that we have sent an email to you to assist further.

Warm Regards,

Stellar Data Recovery

Calvin
April 17, 2019 02:11 pm

I went through the process of converting my OST to PST using Stellar, where can I find the converted PST file? Thanks.

support
April 17, 2019 04:53 pm

Hi,

Thank you for contacting Stellar Data Recovery.

We apologize for the inconvenience caused to you.

We would like to inform you that we have sent an email to you to assist further.

Warm Regards,

Stellar Data Recovery

Vincent
May 6, 2019 02:33 pm

Hello,
Order : 2018-11-26
Same problem with PhoenixDll.dll :
"Phoenix.Dll.dll not registered. Contact technical support."
Could you help me ?
Thanks.

support
May 8, 2019 12:23 am

Hi,

Thank you for contacting Stellar Data Recovery.

We apologize for the inconvenience caused to you.

We would like to inform you that we have sent an email to you to assist further.

Warm Regards,

Stellar Data Recovery

Luca
May 13, 2019 01:46 pm

HI,
This is the problem:
"Make sure that PhoenixDll.dll is properly registered."

I have Outlook 2010 32bit.

Cen you help me?

THANKS

Stellar Support
May 13, 2019 09:28 pm

Hi,

Thank you for contacting Stellar Data Recovery.

We apologize for the inconvenience caused to you.

We would like to inform you that we have sent an email to you to assist further.

Warm Regards,

Stellar Data Recovery

Alexandre Rouleau
May 15, 2019 11:15 pm

Same error message as everyone else ... PhoenixDll is not registered properly ... Are you still selling the software without fixing the problem?

stellar support
May 16, 2019 12:53 am

Hi,

Thank you for contacting Stellar Data Recovery.

We apologize for the inconvenience caused to you.

We would like to inform you that we have sent an email to you to assist further.

Warm Regards,

Stellar Data Recovery

Kerry Jones
May 23, 2019 07:51 am

I am using Office 365 64 bit and registering the PhoenixDLL.dll does not solve my problem.

Stellar Data Recovery
May 23, 2019 11:13 am

Hi,

Thank you for contacting Stellar Data Recovery.

We apologize for the inconvenience caused to you.

We would like to inform you that we have sent an email to you to assist further.

Warm Regards,

Stellar Data Recovery

Thomas Garrett
June 3, 2019 03:11 pm

Trying to save Repaired PST file and get the following:
" Phoenix.Dll.dll not registered. Contact technical support."

I have Office 2016 64 bit. Windows 10 64 bit.

Stellar Data Recovery
June 3, 2019 10:35 pm

Hi,

Thank you for contacting Stellar Data Recovery.

We apologize for the inconvenience caused to you.

We would like to inform you that we have sent an email to you to assist further.

Warm Regards,

Stellar Data Recovery

Adrian
June 9, 2019 06:18 am

How about putting the content of the email up for everyone

Stellar Support
June 10, 2019 05:36 am

Hi,

Thank you for contacting Stellar Data Recovery.

We apologize for the inconvenience caused to you.

We would like to inform you that we have sent an email to you to assist further.

Warm Regards,

Stellar Data Recovery

 

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