Stellar Knowledge Base

How to Register PhoenixDLL.dll Successfully?

Modified on: September 28, 2018 | 66549 views

If you are facing any difficulty in PhoenixDLL.dll file registration or any other related issue then, follow the steps mentioned below:

Step 1: First make sure that you are logged in as an Administrator. Then move to the installation folder (C:\Program Files\Stellar Repair for Outlook) of software.

Step 2: Find the PhoenixDLL.dll in the folder

Step 3: Click on ‘Start Button’ and open ‘Run’ Window.

Step 4: Type regsvr32 command in the Run Window

Step 5: Now again open installation folder of ‘Stellar Repair for Outlook Software’ and select PhoenixDLL.dll file. After selecting this file, simply drag the file and drop into Run Windows as displayed in the image given below.

Step 6: After dropping PhoenixDLL.dll file, the path will be displayed - regsvr32 "C:\Program Files\Stellar Repair for Outlook\PhoenixDll.dll".

Step 7: Now click on ‘OK’ button. You will receive a pop-up on screen with this message - “DIIRegisterServer in C:\Program Files\Stellar Repair for Outlook\ PhoenixDll.dll succeeded”.

Note: If you are using 64-bit Outlook, then registration of PhoenixDll.dll will be completed through similar process as mentioned above.

114 User Comments

I am receiving the following error message when attempting to save the successfully converted dbx files:

Check!
Make sure PhoenixDll.dll is properly registered.

I have tried manually registering PhoenixDll.dll using regsvr32; it registers successfully but does not fix the problem.

I am running 64 bit windows 7 with 64 bit office 2016
.

IVAN

Hi IVAN,

Kindly make sure that you have installed the software on a standalone system with a local administrator account. Your system should not be a part of domain. Now start the software by right clicking on the shortcut icon and selecting 'Run as Administrator' option.

Once you follow the above mentioned procedure then PhoenixDLL.dll file will get registered. If still you face the same issue then try to re-install the software on the local administrator account with 'Run as Administrator' option and let us know the outcome.

Amit Pandey

Hi, Iám using Stellar OST to PST converter and all of a sudden i get the "Please check stellarprofile.dll is registered. Funny thing is that i already converted a lot of mailboxes with the Stellar program and now all at once i get this message while it was working before. I tried the regsvr32 solution but it does not fix the problem. Someone got a solution for this?

Sanne de la Haye

same problem... no solution in site... what a waste of money

Frustrated

Stellar Support

We apologize for the inconvenience.

We have sent a email for further assistance. Kindly revert as back to resolve the case at the earliest.

Regards,
Stellar Data Recovery

PhoenixDLL.dll is impossible to register. I try use run: regsvr32 "C:\Program Files\Stellar Repair for Outlook\PhoenixDll.dll" many times.
Don't working.

Can you help me ?

Ludovic

support

Hi,

Thank you for contacting Stellar.

We have sent you an email to assist you regarding the issue.

Kindly check the email and reply accordingly.

Regards,

Stellar Data Recovery

Not working for me in office 64 bits

Frederic MONCEAU

support

Hi,

Thank you for contacting us

We have responded on your email.

Regards,

Stellar Support

Hi, I am facing issue in scanning PST. Before scanning my PST size is 12 GB but when its scanned than its around 70 MB. Also when i am scanning through the MS Office app SCANPST.EXE then its giving the same result.
Please help!! :(

Akbar

Stellar Support

Hi,

Thank you for contacting Stellar Data Recovery.

We regret the inconvenience caused to you.

We have sent you an email to resolve the issue.

Regards,
Stellar Data Recovery

Dear Stellar

I have the same problem with the file PhoenixDll.dll.
It says it is not registeret when I try to save it to outlook. I use outlook 365. I have run the regsvr32 is described above. Please help

Jacob Steendahl Nielsen

support

Hi,

Thank you for contacting Stellar Data Recovery.

We regret the inconvenience caused to you.

We have sent you an email to resolve the issue.

Regards,
Stellar Data Recovery

ost to pst same error. registrer Phoenix.dll

arman melkonian

Support

Hi,

Thank you for contacting Stellar Data Recovery.

We regret the inconvenience caused to you.

We have sent you an email to resolve the issue.

Regards,
Stellar Data Recovery

PhoenixDLL.dll is impossible to register. I try use run: regsvr32 "C:\Program Files\Stellar Repair for Outlook\PhoenixDll.dll" many times.
Don't working.

Can you help me ?

Michael Fink

Stellar

Hi,

Thank you for your contacting Stellar Data Recovery.

We apologize for the inconvenience caused to you.

We would like to inform you that we have sent an email to you to assist further.

We request you to reply to our email for further assistance, we will be glad to assist you.

Hoping for your kind cooperation.

Kind Regards,
Stellar Data Recovery

Same issues as everyone else in that i have Office 64Bit installed and thus cannot save a converted mailbox due to the above error. Please assist.

Adam Mitchell

Support

Hi,

Thank you for your contacting Stellar Data Recovery.

We apologize for the inconvenience caused to you.

We would like to inform you that we have sent an email to you to assist further.

We request you to reply to our email for further assistance, we will be glad to assist you.

Hoping for your kind cooperation.

Kind Regards,
Stellar Data Recovery

We're having trouble using Stellar Outlook for Outlook.

The steps above did not solve the issue.

Please contact me.

C IT Sol

stellar support

Hi,

Thank you for your contacting Stellar Data Recovery.

We apologize for the inconvenience caused to you.

We would like to inform you that we have sent an email to you to assist further.

We request you to reply to our email for further assistance, we will be glad to assist you.

Hoping for your kind cooperation.

Kind Regards,
Stellar Data Recovery

Hi.PhoenixDLL.dll is impossible to register. I try use run: regsvr32 "C:\Program Files\Stellar Repair for Outlook\PhoenixDll.dll" many times.
Don't working.

Can you help me ?

mehran

stellar support

Hi,

Thank you for contacting Stellar Data Recovery.

We regret the inconvenience caused to you.

We have sent you an email to resolve the issue.

Regards,
Stellar Data Recovery

Same problem as above. 64 bit system. Registering the DLL is successful but the software reports that it is not.

Jose Dubois

Stellar support

Hi,

Thank you for your contacting Stellar Data Recovery.

We apologize for the inconvenience caused to you.

We would like to inform you that we have sent an email to you to assist further.

We request you to reply to our email for further assistance, we will be glad to assist you.

Hoping for your kind cooperation.

Kind Regards,
Stellar Data Recovery

Register PhoenixDLL.dll is not working. https://www.stellarinfo.com/support/kb/index.php/article/register-phoenixdll-dll
I am using a Windows 10 64 bit with Office Pro 2016 64 bit. Laptop is not on a domain. I am using the administrative account for installation and running application.

Michael Suray

Stellar Data Recovery

Hi,

Thank you for your contacting Stellar Data Recovery.

We apologize for the inconvenience caused to you.

We would like to inform you that we have sent an email to you to assist further.

We request you to reply to our email for further assistance, we will be glad to assist you.

Hoping for your kind cooperation.

Kind Regards,
Stellar Data Recovery

good morning when I try to save the recovered file tells me that I have not registered the Dll, I resgistre but I keep giving the same message always. I had not registered the license or the Dll before executing the program. I have to close and run it again?

Carlos Rivalta

support

Hi,

Thank you for contacting Stellar Data Recovery.

We apologize for the inconvenience caused to you.

We would like to inform you that we have sent an email to you to assist further.

Warm Regards,

Ronit Singh

I am still facing the problem. All the scan is done, but when I try to convert the ost to pst (after the scan completion), I get the error "" Phoenix.Dll.dll not registered. Contact technical support."
I have windows 10 64 bits woth office 365 64 bits.

Rodrigo

Stellar Data Recovery

Hi,

Thank you for contacting Stellar Data Recovery.

We apologize for the inconvenience caused to you.

We would like to inform you that we have sent an email to you to assist further.

Warm Regards,

Stellar Data Recovery

Hi - when I try to save a converted .ost file as a .pst file, I'm told that I need to "check that stellar profile.dll is registered". I've tracked down this solution above, and have had the confirmation box that the "DIIRegisterServer in C:\Program Files\Stellar Repair for Outlook\ PhoenixDll.dll succeeded" - but it hasn't and I still get the original error message (above).

Please can you help?

Thanks
Dave R

Dave Roberts

Stellar Support

Hi,

Thank you for contacting Stellar Data Recovery.

We apologize for the inconvenience caused to you.

We would like to inform you that we have sent an email to you to assist further.

Warm Regards,

Stellar Data Recovery

I went through the process of converting my OST to PST using Stellar, where can I find the converted PST file? Thanks.

Calvin

support

Hi,

Thank you for contacting Stellar Data Recovery.

We apologize for the inconvenience caused to you.

We would like to inform you that we have sent an email to you to assist further.

Warm Regards,

Stellar Data Recovery

Hello,
Order : 2018-11-26
Same problem with PhoenixDll.dll :
"Phoenix.Dll.dll not registered. Contact technical support."
Could you help me ?
Thanks.

Vincent

support

Hi,

Thank you for contacting Stellar Data Recovery.

We apologize for the inconvenience caused to you.

We would like to inform you that we have sent an email to you to assist further.

Warm Regards,

Stellar Data Recovery

HI,
This is the problem:
"Make sure that PhoenixDll.dll is properly registered."

I have Outlook 2010 32bit.

Cen you help me?

THANKS

Luca

Stellar Support

Hi,

Thank you for contacting Stellar Data Recovery.

We apologize for the inconvenience caused to you.

We would like to inform you that we have sent an email to you to assist further.

Warm Regards,

Stellar Data Recovery

Same error message as everyone else ... PhoenixDll is not registered properly ... Are you still selling the software without fixing the problem?

Alexandre Rouleau

stellar support

Hi,

Thank you for contacting Stellar Data Recovery.

We apologize for the inconvenience caused to you.

We would like to inform you that we have sent an email to you to assist further.

Warm Regards,

Stellar Data Recovery

I am using Office 365 64 bit and registering the PhoenixDLL.dll does not solve my problem.

Kerry Jones

Stellar Data Recovery

Hi,

Thank you for contacting Stellar Data Recovery.

We apologize for the inconvenience caused to you.

We would like to inform you that we have sent an email to you to assist further.

Warm Regards,

Stellar Data Recovery

Trying to save Repaired PST file and get the following:
" Phoenix.Dll.dll not registered. Contact technical support."

I have Office 2016 64 bit. Windows 10 64 bit.

Thomas Garrett

Stellar Data Recovery

Hi,

Thank you for contacting Stellar Data Recovery.

We apologize for the inconvenience caused to you.

We would like to inform you that we have sent an email to you to assist further.

Warm Regards,

Stellar Data Recovery

Adrian

How about putting the content of the email up for everyone

Stellar Support

Hi,

Thank you for contacting Stellar Data Recovery.

We apologize for the inconvenience caused to you.

We would like to inform you that we have sent an email to you to assist further.

Warm Regards,

Stellar Data Recovery

Running Stallar MBOX to PST Converter-Technician.

Getting following error:
Check!
Make sure that PhoenixDll.dll is properly registered.

Applied suggests above by without success.

Windows 10 Pro Version 1809
Outlook for Office 365 MSO (16.0.11629.20238) 32-bit.
Run from local physical machine as Admin.

Drew

Stellar Support

Hi,

Thank you for contacting Stellar Data Recovery.

We apologize for the inconvenience caused to you.

We would like to inform you that we have sent an email to you to assist further.

Warm Regards,

Stellar Data Recovery

i have the same Phoenix problem .. isnt it best for you to post the solution to everyone?

Kevin

Stellar support

Hi,

Thank you for contacting Stellar Data Recovery.

We apologize for the inconvenience caused to you.

We would like to inform you that we have sent an email to you to assist further.

Warm Regards,

Stellar Data Recovery

Please Check!
Make sure that PhoenixDll.dll is properly registered.

Applied suggests above by without success.

Windows 10 Pro Version 1809 - 64bit

Van

Stellar Support

Hi,

Thank you for contacting Stellar Data Recovery.

We apologize for the inconvenience caused to you.

We would like to inform you that we have sent an email to you to assist further.

Warm Regards,

Stellar Data Recovery

I have the same issue with the same error: "Please check stellarProfile.dll is registered"

I have registered the dll file with regsrv32 with no luck. Please help

AM

Stellar Support

Hi,

Thank you for contacting Stellar Data Recovery.

We apologize for the inconvenience caused to you.

We would like to inform you that we have sent an email to you to assist further.

Warm Regards,

Stellar Data Recovery

Same problem. 64 bit system. Registering the DLL is successful but the software reports that it is not.

Help.

konrad

I have the same problem.
My product is licenced, but i ca'not use the program.

BRUNO SANTOS MONTEIRO

Stellar Support

Hi,

Thank you for contacting Stellar Data Recovery.

We apologize for the inconvenience caused to you.

We would like to inform you that we have sent an email to you to assist further.

Warm Regards,

Stellar Data Recovery

Me aparece "please check stellarprofile.dll is registered" ya lo registre como indican pero sigue apareciendo el mismo error, me puedena apoyar. Gracias

Roberto Rodriguez

Stellar Data Recovery

Hi,

Thank you for contacting Stellar Data Recovery.

We apologize for the inconvenience caused to you.

We would like to inform you that we have sent an email to you to assist further.

Warm Regards,

Stellar Data Recovery

Hi stellar I have followed the registration process but I am unable to save converted ost to pst file help

Larry

Stellar Data Recovery

Hi,

Thank you for contacting Stellar Data Recovery.

We apologize for the inconvenience caused to you.

We would like to inform you that we have sent an email to you to assist further.

Warm Regards,

Stellar Data Recovery

I have the same problem.
My product is converter for OLM, but i cannot use the program.
same error: "Please check stellarProfile.dll is registered"

WS

Stellar Support

Hi,

Thank you for contacting Stellar Data Recovery.

We apologize for the inconvenience caused to you.

We would like to inform you that we have sent an email to you to assist further.

Warm Regards,

Stellar Data Recovery

I am receiving the same DLL file not registering problem

Fernando Vidal

support

Hi,

Thank you for contacting Stellar Data Recovery.

We apologize for the inconvenience caused to you.

We would like to inform you that we have sent an email to you to assist further.

Warm Regards,

Stellar Data Recovery

PhoenixDLL.dll says succesfull register. bust still not working. using trial before i buy. using win10

Can you help me ?

randombro

Stellar Data Recovery

Hi,

Thank you for contacting Stellar Data Recovery.

We apologize for the inconvenience caused to you.

We would like to inform you that we were assisting you for the same.

Warm Regards,

Stellar Data Recovery

PhoenixDLL.dll says succesful register using steps above, but still not working. I am using trial before I buy. I am also using using Windows 10 64 bit.

Can you help me ?

Steve Carson

Stellar Data Recovery

Hi,

Thank you for contacting Stellar.

We have sent you an email to assist you regarding the issue.

Kindly check the email and reply accordingly.

Regards,

Stellar Data Recovery

Same Problem as everyone. This f... PhoenixDll.dll says to be registered, but the same issue.
Why the f... You can not give an officiasl solution for that?
Are You Professionals or just some Amateurs??

I bought the technician Licence, but I will give it back if I can't get it working today.

Axel Ahnert

Abdul Majid

Dear Alex,

We regret the inconvenience caused to you.

Please make sure that you have Ms-outlook installed in the system as it is a minimum system requirement of the software.

Once you have installed ms-outlook than please reinstall Stellar software and issue will be resolved.

If still you face the same issue than please write to support@stellarinfo.com and we will provide you the solution.

PhoenixDLL.dll is registered but software says Dll not registered.

Scott

support

Hi Scott,

Please make sure that single instance of MS Outlook should be installed on the same system and open Stellar software "Run as administrator".

If you are still facing issue then please submit ticket for technical support from the below link :

https://tickets.stellarinfo.com/portal/signin

Regards,
Kartik
Stellar Data Recovery

I have the same issue. After following the instruction windows says the PhoenixDll has been successfully registered and yet I am getting the same error message. Pls help fast.

Windows 10 64bit.

Bobby

Kartik

Dear Bobby,

We regret the inconvenience caused to you.

Please make sure that you have Ms-outlook installed in the system as it is a minimum system requirement of the software.

Once you have installed ms-outlook than please reinstall Stellar software and issue will be resolved.

If still you face the same issue than please write to support@stellarinfo.com and we will provide you the solution.

Same problem as the other 1,000 people:

Stellar Converter for Windows Live Mail

Please Check!
Make sure that PhoenixDll.dll is properly registered.

Applied every suggestion with success but I still can save my converted data due to the application not seeing PhoenixDll.dll as being registered.

Windows 10 Pro - 64bit

Ed Kaufmann

Kartik

Hi ED Kaufmann,

We regret the inconvenience caused to you.

Please make sure that MS Outlook is installed in your system as it is a minimum system requirement of the software and also ensure that only one version of Outlook installed not multiple versions.

Also MS Outlook should be installed before our software installation.

If you still face the same issue than please submit ticket using below link for seeking further assistance:

https://www.stellarinfo.com/support/

Regards,

Kartik
Technical Support
Stellar Data Recovery

Im having the same issue!

Zhane Johnson

Rajeev

Hi,

Thank you for your query.

We suggest you to install MS Outlook and configure it. Once you do this, then reinstall our application.

In case you face the same issue then we request you to contact our support team. You may contact them by using the below link:

https://www.stellarinfo.com/support/

--------
Regards,
Stellar Data Recovery

No Funktion with Stellar to EDB. Registerd dll.....

Sascha

Rajeev

Hi,

We regret the inconvenience caused to you.

Please make sure that you need to have MS Outlook installed into the system. This is a minimum system requirement for the application. Also, ensure that you need to have only one version of MS Outlook.

If you still face the same issue, then please submit a ticket using below link for seeking further help:

https://www.stellarinfo.com/support/

Regards,
Stellar Data Recovery

Sorry,

but this is soo...

Win 10 Enterprise System
MS Office 2013 installed first, then this EDB Converter "thing".
Activation was fine.

Then, as everybody else, damn message: Could not register DLL.

"View Details" Button without any function.

I registered every single DLL with a .bat.

I tried with Domain and without.

Such an expensive software and than this.

Jackson

Rajeev

Hi,

We regret the inconvenience caused to you.

Please make sure that MS Outlook is configured with any email account.

If you still face the same issue, then please submit a ticket using the below link for seeking help:

https://www.stellarinfo.com/support/

Regards,
Stellar Data Recovery

I'm having the same issue with phoenixdll.dll not registering.
I am using Windows 10 1909, Outlook 2016 x64.
I have tried the above "fixes" with no success and I have uninstalled and reinstalled the program.

opjose

Abdul Majid

Hi,

Please follow the below mentioned KB Article and PhoenixDLL.dll will be registered:

https://www.stellarinfo.com/support/kb/index.php/article/fix-phoenix-dll-error

If still you require any further assistance, please submit a ticket to our support team from the below mentioned link:

https://tickets.stellarinfo.com/portal/signup

Hello All,

I had faced "Please check stellar profile dll is registered" issue. I tried a lot of things but was no solution.

Finally, i tried to use MS Outlook 2010 version and it solved.

Fyi.

Tugrul Sutyemez

Rajeev

Dear Tugrul,

MS Outlook must be installed and configured into the system. This is a minimum system requirement for the application. PhoenixDll.dll error message comes when there is no outlook.

For any further query, request you to use the below link to contact our support team:

https://www.stellarinfo.com/support/

Regards,
Stellar Data Recovery

A required DLL could nor be registered.
I try to register but don't work, what I heve too do?
I haste my money on this

Raffaele

Kartik

Hi,

Please let us know whether MS Outlook has installed in your system or not. Also there should not be multiple versions of outlook installed in the same.

Further please submit ticket using below link for getting assistance by our experts:

https://www.stellarinfo.com/support/

Regards,

Stellar Data Recovery

Hi,

i have done the steps above and the process has succeeded but i'm still having the same error when trying to save the repaired .pst file.

please help,

basem

Kartik

Hi,

We understand the inconvenience caused to you.

Please make sure that MS Outlook should be installed in the same system where our software has installed.

There should not be multiple versions installed of MS Outlook in the same system.

Moreover, you may submit ticket using below link to get help by our experts:

https://www.stellarinfo.com/support/

I have tried manually registering PhoenixDll.dll using regsvr32; it registers successfully but does not fix the problem.
I'm using a windows 64bits and office365 also 64bits.
Please i need this very urgent

Andy

Kartik

Hi,

We understand the inconvenience caused to you.

Please make sure that MS Office (Outlook) should be physically installed on the same system where our software has installed.

If software has installed before outlook installation then uninstall and reinstall Stellar software. Then open it run as administrator and check results.

Moreover, you may submit ticket using below link to get help by our experts:

https://www.stellarinfo.com/support/

Regards,

Stellar Data Recovery

I am unable to register phoenix.dll following your steps. The software is unusable.

david summers

Abdul Majid

Dear David,

We understand the inconvenience faced by you.

In case, outlook is already installed in your system than we recommend you to follow the below mentioned steps:

1. Run Command Prompt as an administrator and enter the below mentioned command than press enter:

regsvr32 -u "C:\Program Files\Stellar Repair for Exchange\PhoenixDll.dll"

This command will unregister the .dll file.

2. You will receive a message so please click on Ok. Now enter the below mentioned command and press enter:

regsvr32 "C:\Program Files\Stellar Repair for Exchange\PhoenixDll.dll"

This command will register the .dll file. Now reinstall the software and .dll file will be registered.

If still you face the similar situation than please submit a ticket to our team from the below mentioned link:

https://tickets.stellarinfo.com/portal/signup

Our team will provide you the solution instantly.

always asks me to register the dll even if it is registered

Luca

Abdul Majid

Dear Luca,

We understand the inconvenience faced by you.

In case, outlook is already installed in your system than we recommend you to follow the below mentioned steps:

1. Run Command Prompt as an administrator and enter the below mentioned command than press enter:

regsvr32 -u "C:\Program Files\Stellar Converter for EDB\PhoenixDll.dll"

This command will unregister the .dll file.

2. You will receive a message so please click on Ok. Now enter the below mentioned command and press enter:

regsvr32 "C:\Program Files\Stellar Repair for Exchange\PhoenixDll.dll"

This command will register the .dll file. Now reinstall the software and .dll file will be registered.

If still you face the similar situation than our team is already assisting you and will provide you the possible solution.

Same happened for me. I tried the suggested solutions. uninstalled and reinstalled the software. dll will said it is registered, but when I try to save a repaired file, told it was not.

Please help.

mark

Rajeev

Hi,

We regret the inconvenience caused to you.

Please submit a ticket to our team from the below-mentioned link:

https://tickets.stellarinfo.com/portal/signup

Regards,
Stellar Data Recovery

I have run regsvr32 "C:\Program Files\Stellar EDB to PST Converter\PhoenixDll.dll"

but I can't get it to work please assist

Hendrik de Swardt

Rajeev

Hi Hendrik,

We regret the inconvenience caused to you.

We suggest you to reinstall the application by using the below link:

https://cloud.stellarinfo.com/StellarConverterforEDB.exe

In case you still face the same issue then use the below link to connect with our expert:

https://www.stellarinfo.com/support/

Regards,
Stellar Data Recovery

Hello
Same problem here
PhoenixDll.dll regsvr32 succeeded
however I keep getting errors while trying to save to pst
Please help me to resolve this
Thank you

Hanoch

Kartik

Hi,

We understand the inconvenience caused to you.

Please make sure that MS Outlook should be installed in the same system where our software has installed.

There should not be multiple versions installed of MS Outlook in the same system.

Further please submit ticket to our experts using below link to get it resolve:

https://www.stellarinfo.com/support/

Regards,

Stellar Data Recovery

How can i get help with this error:
"Make sure StellarProfile.dll is properly registered."

I have registered both PhoenixDll.dll and StellarProfile.dll via regsvr32 from both %systemroot%\System32\regsvr32.exe and %systemroot%\SysWoW64\regsvr32.exe as administrator according to this kb article and I keep getting the same error.
https://support.microsoft.com/en-us/help/249873/how-to-use-the-regsvr32-tool-and-troubleshoot-regsvr32-error-messages

Aaron Wilk

Abdul Majid

Dear Aaron,

Please make sure you have ms-outlook installed and configured in the system than re-install Stellar software to register PhoenixDll.dll.

In case you still get message to register the .dll than please follow the below steps to register .dll:

1. Run command prompt as an administrator and run command regsvr32 -u "copy the path of .dll file" now press enter.
2. Type regsvr32 "copy the path of .dll file" and press enter.

I have the same problems then a lot of user before :-(

I am receiving the following error message when attempting to save the successfully converted pst files:

...
Make sure PhoenixDll.dll is properly registered.

I have tried manually registering PhoenixDll.dll using regsvr32; it registers successfully but does not fix the problem.

I am running 64 bit windows 10 with 64 bit office 2019

Bernd

Abdul Majid

Dear Bernd,

As per the details shared with our team, you are using the older version of Stellar product.

Our team is verifying the details to provide you the updated application which will resolve your situation.

Hello, I have windows 10 64bit with outlook 365 64bit, pc out of domain with admin user. After following your instructions the program still does not start, giving phoenixdll.dll not registered error. Registration with the regsvr32.exe command is successful but the program does not export pst. Can you help me? Thank you

Leo

Abdul Majid

Dear Leo,

Please let us know the version of Stellar software installed and the order number for your purchase.

We will be happy to assist you to save the PST as per the purchased product.

Please submit a ticket to our team from the below link and share the order number for your purchase:

https://tickets.stellarinfo.com/portal/en/signup

This is what worked for me: https://forum.sircles.net/Posts/t1970-Stellar-Outlook-repair-Register-PhoenixDLL-dll

Simon Cooper

Naveen

Dear Simon,

Thank you for your value back feedback. This will be surely helpful in future.

Regards,

Team Stellar

Hello,
Same problem with PhoenixDll.dll :
"Phoenix.Dll.dll not registered. Contact technical support."
Could you help me ?
Thanks.

Calin

Sunil

Dear Calin,

PhoenixDLL.dll error arises when the required parameters of the Stellar software do not match the system’s configuration.

There are two different scenarios in which the error arises.

1. Microsoft Office is not installed in the system.

2. Stellar software is installed prior to installing Microsoft Office.

Let us analyze both scenarios and resolve the issue. In case, the issue is still not resolved, use the manual method to resolve DLL Error.

Note:

· Make sure that you are logged in as an Administrator.
· We have taken the example of Stellar Repair for Outlook

Scenario 1: Microsoft Office is not installed in the system. The user installs Stellar Repair for Outlook software and activates it. The saving process is not successful and the user experiences a PhoenixDLL.dll error.

Method to resolve PhoenixDll.dll error:

1. Uninstall the software–Stellar Repair for Outlook
2. Install Microsoft Office
3. Re-install the software-Stellar Repair for Outlook

Scenario 2: Stellar software is installed prior to installing Microsoft Office. In this case, the Stellar Repair for Outlook software is installed prior to installing Microsoft Office. The conflict arises between the bitness of Microsoft Office and Stellar Repair for Outlook software, which leads to PhoenixDLL.dll error. The saving process is not successful.

Method to resolve PhoenixDll.dll error:

1. Uninstall the software–Stellar Repair for Outlook
2. Re-install the software

Reinstalling the software having the similar ‘Bit’ resolves the PhoenixDLL.dll error and ensures software activation.

Manual method to resolve PhoenixDLL.dll error

·Open cmd in the search bar and run it as an administrator.

1.Type regsvr32 –u “C:\Program Files (x86) or Program Files\Stellar Software Name\ folder and Drag and drop the PhoenixDll.dll”

2. This will unregister the PhoenixDll.dll

3.Now type regsvr32 “C:\Program Files (x86) or Program Files\Stellar Software Name\ folder and Drag and drop the PhoenixDll.dll”

4. This action will register the PhoenixDll.dll successfully in the system.

5. After this process, we recommend you uninstall the stellar software and reinstall the software and we believe that the issue will be resolved.

The above procedures will help resolve PhoenixDLL.dll error for all other Stellar software.

If the issue persists, kindly submit a ticket by using the below-mentioned link, and our support team will surely you.

https://www.stellarinfo.com/support/

Regards,
Stellar Data Recovery

User Comments

Stellar Repair for OutlookStellar Repair for Outlook scans the corrupt PST file and repairs and restores all mailbox contents. The repaired email items are saved as new usable PST file which can imported in MS Outlook.

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