Stellar Knowledge Base

How to Register PhoenixDLL.dll Successfully?

September 28, 2018     32393 views     0     0

If you are facing any difficulty in PhoenixDLL.dll file registration or any other related issue then, follow the steps mentioned below:


Step 1: First make sure that you are logged in as an Administrator.  Then move to the installation folder (C:\Program Files\Stellar Repair for Outlook) of software.

 


Step 2: Find the PhoenixDLL.dll in the folder

 


Step 3: Click on ‘Start Button’ and open ‘Run’ Window.

 


Step 4: Type regsvr32 command in the Run Window

 


 
Step 5: Now again open installation folder of ‘Stellar Repair for Outlook Software’ and select PhoenixDLL.dll file. After selecting this file, simply drag the file and drop into Run Windows as displayed in the image given below.

 


Step 6: After dropping PhoenixDLL.dll file, the path will be displayed - regsvr32 "C:\Program Files\Stellar Repair for Outlook\PhoenixDll.dll".

 


Step 7: Now click on ‘OK’ button. You will receive a pop-up on screen with this message - “DIIRegisterServer in C:\Program Files\Stellar Repair for Outlook\ PhoenixDll.dll succeeded”.

 

 

Note: If you are using 64-bit Outlook, then registration of PhoenixDll.dll will be completed through similar process as mentioned above.

 

 

76 User Comments

IVAN
September 22, 2016 06:37 pm

I am receiving the following error message when attempting to save the successfully converted dbx files:

Check!
Make sure PhoenixDll.dll is properly registered.

I have tried manually registering PhoenixDll.dll using regsvr32; it registers successfully but does not fix the problem.

I am running 64 bit windows 7 with 64 bit office 2016
.

Amit Pandey
September 23, 2016 05:34 am

Hi IVAN,

Kindly make sure that you have installed the software on a standalone system with a local administrator account. Your system should not be a part of domain. Now start the software by right clicking on the shortcut icon and selecting 'Run as Administrator' option.

Once you follow the above mentioned procedure then PhoenixDLL.dll file will get registered. If still you face the same issue then try to re-install the software on the local administrator account with 'Run as Administrator' option and let us know the outcome.

Sanne de la Haye
December 13, 2017 09:55 am

Hi, Iám using Stellar OST to PST converter and all of a sudden i get the "Please check stellarprofile.dll is registered. Funny thing is that i already converted a lot of mailboxes with the Stellar program and now all at once i get this message while it was working before. I tried the regsvr32 solution but it does not fix the problem. Someone got a solution for this?

Frustrated
January 21, 2018 08:32 pm

same problem... no solution in site... what a waste of money

Stellar Support
January 22, 2018 03:27 pm

We apologize for the inconvenience.

We have sent a email for further assistance. Kindly revert as back to resolve the case at the earliest.

Regards,
Stellar Data Recovery

Ludovic
October 6, 2018 01:44 pm

PhoenixDLL.dll is impossible to register. I try use run: regsvr32 "C:\Program Files\Stellar Repair for Outlook\PhoenixDll.dll" many times.
Don't working.

Can you help me ?

support
October 9, 2018 03:41 am

Hi,

Thank you for contacting Stellar.

We have sent you an email to assist you regarding the issue.

Kindly check the email and reply accordingly.

Regards,

Stellar Data Recovery

Frederic MONCEAU
November 20, 2018 11:17 am

Not working for me in office 64 bits

support
November 20, 2018 03:28 pm

Hi,

Thank you for contacting us

We have responded on your email.

Regards,

Stellar Support

Akbar
November 29, 2018 08:17 am

Hi, I am facing issue in scanning PST. Before scanning my PST size is 12 GB but when its scanned than its around 70 MB. Also when i am scanning through the MS Office app SCANPST.EXE then its giving the same result.
Please help!! :(

Stellar Support
November 29, 2018 10:21 am

Hi,

Thank you for contacting Stellar Data Recovery.

We regret the inconvenience caused to you.

We have sent you an email to resolve the issue.


Regards,
Stellar Data Recovery

Jacob Steendahl Nielsen
December 17, 2018 07:29 am

Dear Stellar

I have the same problem with the file PhoenixDll.dll.
It says it is not registeret when I try to save it to outlook. I use outlook 365. I have run the regsvr32 is described above. Please help

support
December 17, 2018 03:16 pm

Hi,

Thank you for contacting Stellar Data Recovery.

We regret the inconvenience caused to you.

We have sent you an email to resolve the issue.


Regards,
Stellar Data Recovery

arman melkonian
January 1, 2019 11:31 pm

ost to pst same error. registrer Phoenix.dll

Support
January 2, 2019 07:04 am

Hi,

Thank you for contacting Stellar Data Recovery.

We regret the inconvenience caused to you.

We have sent you an email to resolve the issue.


Regards,
Stellar Data Recovery

Michael Fink
January 6, 2019 09:44 pm

PhoenixDLL.dll is impossible to register. I try use run: regsvr32 "C:\Program Files\Stellar Repair for Outlook\PhoenixDll.dll" many times.
Don't working.

Can you help me ?

Stellar
January 7, 2019 04:20 am

Hi,

Thank you for your contacting Stellar Data Recovery.

We apologize for the inconvenience caused to you.

We would like to inform you that we have sent an email to you to assist further.

We request you to reply to our email for further assistance, we will be glad to assist you.

Hoping for your kind cooperation.

Kind Regards,
Stellar Data Recovery

Adam Mitchell
February 1, 2019 06:05 am

Same issues as everyone else in that i have Office 64Bit installed and thus cannot save a converted mailbox due to the above error. Please assist.

Support
February 1, 2019 10:52 am

Hi,

Thank you for your contacting Stellar Data Recovery.

We apologize for the inconvenience caused to you.

We would like to inform you that we have sent an email to you to assist further.

We request you to reply to our email for further assistance, we will be glad to assist you.

Hoping for your kind cooperation.

Kind Regards,
Stellar Data Recovery

C IT Sol
February 28, 2019 05:55 pm

We're having trouble using Stellar Outlook for Outlook.

The steps above did not solve the issue.

Please contact me.

stellar support
February 28, 2019 10:20 pm

Hi,

Thank you for your contacting Stellar Data Recovery.

We apologize for the inconvenience caused to you.

We would like to inform you that we have sent an email to you to assist further.

We request you to reply to our email for further assistance, we will be glad to assist you.

Hoping for your kind cooperation.

Kind Regards,
Stellar Data Recovery

mehran
March 5, 2019 03:45 am

Hi.PhoenixDLL.dll is impossible to register. I try use run: regsvr32 "C:\Program Files\Stellar Repair for Outlook\PhoenixDll.dll" many times.
Don't working.

Can you help me ?

stellar support
March 5, 2019 11:25 am

Hi,

Thank you for contacting Stellar Data Recovery.

We regret the inconvenience caused to you.

We have sent you an email to resolve the issue.

Regards,
Stellar Data Recovery

Jose Dubois
March 6, 2019 05:19 am

Same problem as above. 64 bit system. Registering the DLL is successful but the software reports that it is not.

Stellar support
March 6, 2019 07:43 am

Hi,

Thank you for your contacting Stellar Data Recovery.

We apologize for the inconvenience caused to you.

We would like to inform you that we have sent an email to you to assist further.

We request you to reply to our email for further assistance, we will be glad to assist you.

Hoping for your kind cooperation.

Kind Regards,
Stellar Data Recovery

Michael Suray
March 15, 2019 06:00 pm

Register PhoenixDLL.dll is not working. https://www.stellarinfo.com/support/kb/index.php/article/register-phoenixdll-dll
I am using a Windows 10 64 bit with Office Pro 2016 64 bit. Laptop is not on a domain. I am using the administrative account for installation and running application.

Stellar Data Recovery
March 15, 2019 11:04 pm

Hi,

Thank you for your contacting Stellar Data Recovery.

We apologize for the inconvenience caused to you.

We would like to inform you that we have sent an email to you to assist further.

We request you to reply to our email for further assistance, we will be glad to assist you.

Hoping for your kind cooperation.

Kind Regards,
Stellar Data Recovery

Carlos Rivalta
March 18, 2019 01:13 pm

good morning when I try to save the recovered file tells me that I have not registered the Dll, I resgistre but I keep giving the same message always. I had not registered the license or the Dll before executing the program. I have to close and run it again?

support
March 19, 2019 02:54 am

Hi,

Thank you for contacting Stellar Data Recovery.

We apologize for the inconvenience caused to you.

We would like to inform you that we have sent an email to you to assist further.

Warm Regards,

Ronit Singh

Rodrigo
April 4, 2019 03:46 am

I am still facing the problem. All the scan is done, but when I try to convert the ost to pst (after the scan completion), I get the error "" Phoenix.Dll.dll not registered. Contact technical support."
I have windows 10 64 bits woth office 365 64 bits.

Stellar Data Recovery
April 4, 2019 06:18 am

Hi,

Thank you for contacting Stellar Data Recovery.

We apologize for the inconvenience caused to you.

We would like to inform you that we have sent an email to you to assist further.

Warm Regards,

Stellar Data Recovery

Dave Roberts
April 16, 2019 08:28 pm

Hi - when I try to save a converted .ost file as a .pst file, I'm told that I need to "check that stellar profile.dll is registered". I've tracked down this solution above, and have had the confirmation box that the "DIIRegisterServer in C:\Program Files\Stellar Repair for Outlook\ PhoenixDll.dll succeeded" - but it hasn't and I still get the original error message (above).

Please can you help?

Thanks
Dave R

Stellar Support
April 17, 2019 03:23 am

Hi,

Thank you for contacting Stellar Data Recovery.

We apologize for the inconvenience caused to you.

We would like to inform you that we have sent an email to you to assist further.

Warm Regards,

Stellar Data Recovery

Calvin
April 17, 2019 02:11 pm

I went through the process of converting my OST to PST using Stellar, where can I find the converted PST file? Thanks.

support
April 17, 2019 04:53 pm

Hi,

Thank you for contacting Stellar Data Recovery.

We apologize for the inconvenience caused to you.

We would like to inform you that we have sent an email to you to assist further.

Warm Regards,

Stellar Data Recovery

Vincent
May 6, 2019 02:33 pm

Hello,
Order : 2018-11-26
Same problem with PhoenixDll.dll :
"Phoenix.Dll.dll not registered. Contact technical support."
Could you help me ?
Thanks.

support
May 8, 2019 12:23 am

Hi,

Thank you for contacting Stellar Data Recovery.

We apologize for the inconvenience caused to you.

We would like to inform you that we have sent an email to you to assist further.

Warm Regards,

Stellar Data Recovery

Luca
May 13, 2019 01:46 pm

HI,
This is the problem:
"Make sure that PhoenixDll.dll is properly registered."

I have Outlook 2010 32bit.

Cen you help me?

THANKS

Stellar Support
May 13, 2019 09:28 pm

Hi,

Thank you for contacting Stellar Data Recovery.

We apologize for the inconvenience caused to you.

We would like to inform you that we have sent an email to you to assist further.

Warm Regards,

Stellar Data Recovery

Alexandre Rouleau
May 15, 2019 11:15 pm

Same error message as everyone else ... PhoenixDll is not registered properly ... Are you still selling the software without fixing the problem?

stellar support
May 16, 2019 12:53 am

Hi,

Thank you for contacting Stellar Data Recovery.

We apologize for the inconvenience caused to you.

We would like to inform you that we have sent an email to you to assist further.

Warm Regards,

Stellar Data Recovery

Kerry Jones
May 23, 2019 07:51 am

I am using Office 365 64 bit and registering the PhoenixDLL.dll does not solve my problem.

Stellar Data Recovery
May 23, 2019 11:13 am

Hi,

Thank you for contacting Stellar Data Recovery.

We apologize for the inconvenience caused to you.

We would like to inform you that we have sent an email to you to assist further.

Warm Regards,

Stellar Data Recovery

Thomas Garrett
June 3, 2019 03:11 pm

Trying to save Repaired PST file and get the following:
" Phoenix.Dll.dll not registered. Contact technical support."

I have Office 2016 64 bit. Windows 10 64 bit.

Stellar Data Recovery
June 3, 2019 10:35 pm

Hi,

Thank you for contacting Stellar Data Recovery.

We apologize for the inconvenience caused to you.

We would like to inform you that we have sent an email to you to assist further.

Warm Regards,

Stellar Data Recovery

Adrian
June 9, 2019 06:18 am

How about putting the content of the email up for everyone

Stellar Support
June 10, 2019 05:36 am

Hi,

Thank you for contacting Stellar Data Recovery.

We apologize for the inconvenience caused to you.

We would like to inform you that we have sent an email to you to assist further.

Warm Regards,

Stellar Data Recovery

Drew
June 28, 2019 04:45 am

Running Stallar MBOX to PST Converter-Technician.

Getting following error:
Check!
Make sure that PhoenixDll.dll is properly registered.

Applied suggests above by without success.

Windows 10 Pro Version 1809
Outlook for Office 365 MSO (16.0.11629.20238) 32-bit.
Run from local physical machine as Admin.

Stellar Support
June 28, 2019 06:08 am

Hi,

Thank you for contacting Stellar Data Recovery.

We apologize for the inconvenience caused to you.

We would like to inform you that we have sent an email to you to assist further.

Warm Regards,

Stellar Data Recovery

Kevin
August 11, 2019 01:09 pm

i have the same Phoenix problem .. isnt it best for you to post the solution to everyone?

Stellar support
August 12, 2019 07:50 am

Hi,

Thank you for contacting Stellar Data Recovery.

We apologize for the inconvenience caused to you.

We would like to inform you that we have sent an email to you to assist further.

Warm Regards,

Stellar Data Recovery

Van
August 24, 2019 12:11 am

Please Check!
Make sure that PhoenixDll.dll is properly registered.

Applied suggests above by without success.

Windows 10 Pro Version 1809 - 64bit

Stellar Support
August 26, 2019 12:33 am

Hi,

Thank you for contacting Stellar Data Recovery.

We apologize for the inconvenience caused to you.

We would like to inform you that we have sent an email to you to assist further.

Warm Regards,

Stellar Data Recovery

AM
August 31, 2019 02:37 pm

I have the same issue with the same error: "Please check stellarProfile.dll is registered"

I have registered the dll file with regsrv32 with no luck. Please help

Stellar Support
September 3, 2019 04:20 am

Hi,

Thank you for contacting Stellar Data Recovery.

We apologize for the inconvenience caused to you.

We would like to inform you that we have sent an email to you to assist further.

Warm Regards,

Stellar Data Recovery

konrad
September 18, 2019 09:31 pm

Same problem. 64 bit system. Registering the DLL is successful but the software reports that it is not.

Help.

BRUNO SANTOS MONTEIRO
September 20, 2019 04:35 pm

I have the same problem.
My product is licenced, but i ca'not use the program.

Stellar Support
September 20, 2019 06:07 pm

Hi,

Thank you for contacting Stellar Data Recovery.

We apologize for the inconvenience caused to you.

We would like to inform you that we have sent an email to you to assist further.

Warm Regards,

Stellar Data Recovery

Roberto Rodriguez
October 10, 2019 10:28 pm

Me aparece "please check stellarprofile.dll is registered" ya lo registre como indican pero sigue apareciendo el mismo error, me puedena apoyar. Gracias

Stellar Data Recovery
October 11, 2019 02:10 am

Hi,

Thank you for contacting Stellar Data Recovery.

We apologize for the inconvenience caused to you.

We would like to inform you that we have sent an email to you to assist further.

Warm Regards,

Stellar Data Recovery

Larry
October 14, 2019 08:30 am

Hi stellar I have followed the registration process but I am unable to save converted ost to pst file help

Stellar Data Recovery
October 15, 2019 09:37 pm

Hi,

Thank you for contacting Stellar Data Recovery.

We apologize for the inconvenience caused to you.

We would like to inform you that we have sent an email to you to assist further.

Warm Regards,

Stellar Data Recovery

WS
October 19, 2019 05:38 am

I have the same problem.
My product is converter for OLM, but i cannot use the program.
same error: "Please check stellarProfile.dll is registered"

Stellar Support
October 21, 2019 03:02 am

Hi,

Thank you for contacting Stellar Data Recovery.

We apologize for the inconvenience caused to you.

We would like to inform you that we have sent an email to you to assist further.

Warm Regards,

Stellar Data Recovery

Fernando Vidal
October 29, 2019 07:01 pm

I am receiving the same DLL file not registering problem

support
October 30, 2019 05:10 am

Hi,

Thank you for contacting Stellar Data Recovery.

We apologize for the inconvenience caused to you.

We would like to inform you that we have sent an email to you to assist further.

Warm Regards,

Stellar Data Recovery

randombro
November 5, 2019 01:27 pm

PhoenixDLL.dll says succesfull register. bust still not working. using trial before i buy. using win10

Can you help me ?

Stellar Data Recovery
November 5, 2019 06:05 pm

Hi,

Thank you for contacting Stellar Data Recovery.

We apologize for the inconvenience caused to you.

We would like to inform you that we were assisting you for the same.

Warm Regards,

Stellar Data Recovery

Steve Carson
November 6, 2019 03:24 pm

PhoenixDLL.dll says succesful register using steps above, but still not working. I am using trial before I buy. I am also using using Windows 10 64 bit.

Can you help me ?

Stellar Data Recovery
November 6, 2019 06:12 pm

Hi,

Thank you for contacting Stellar.

We have sent you an email to assist you regarding the issue.

Kindly check the email and reply accordingly.

Regards,

Stellar Data Recovery

Axel Ahnert
November 11, 2019 08:17 pm

Same Problem as everyone. This f... PhoenixDll.dll says to be registered, but the same issue.
Why the f... You can not give an officiasl solution for that?
Are You Professionals or just some Amateurs??

I bought the technician Licence, but I will give it back if I can't get it working today.

Abdul Majid
November 12, 2019 07:35 am

Dear Alex,

We regret the inconvenience caused to you.

Please make sure that you have Ms-outlook installed in the system as it is a minimum system requirement of the software.

Once you have installed ms-outlook than please reinstall Stellar software and issue will be resolved.

If still you face the same issue than please write to support@stellarinfo.com and we will provide you the solution.

Scott
November 13, 2019 06:00 am

PhoenixDLL.dll is registered but software says Dll not registered.

support
November 13, 2019 11:28 am

Hi Scott,

Please make sure that single instance of MS Outlook should be installed on the same system and open Stellar software "Run as administrator".

If you are still facing issue then please submit ticket for technical support from the below link :

https://tickets.stellarinfo.com/portal/signin

Regards,
Kartik
Stellar Data Recovery

Bobby
November 24, 2019 07:29 pm

I have the same issue. After following the instruction windows says the PhoenixDll has been successfully registered and yet I am getting the same error message. Pls help fast.

Windows 10 64bit.

Kartik
November 25, 2019 03:35 pm

Dear Bobby,

We regret the inconvenience caused to you.

Please make sure that you have Ms-outlook installed in the system as it is a minimum system requirement of the software.

Once you have installed ms-outlook than please reinstall Stellar software and issue will be resolved.

If still you face the same issue than please write to support@stellarinfo.com and we will provide you the solution.

 

User Comments


 

 

 

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