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How to Resolve 'The file is corrupted and cannot be opened' Error of MS Word

February 9, 2017     150418 views     3     0

Though the newer versions of MS Word offer you more useful and efficient features, it is sometimes seen that files of older versions deny opening with the newer versions. Additionally, when you try to open an older version file in new version, it gets corrupt and denies opening. One such problem occurs when MS Word users upgrade to Word 2010 from 2007. An error message that users encounter when they try to open their Word file after this upgrade is as follows:

However, the error is not limited to MS Word file only; instead, it can be found in MS Excel 2010 and MS PowerPoint 2010 after upgrading from their 2007 versions. Mentioned below are some of the common methods to resolve this problem:

                                          "The file is corrupted and cannot be opened"

                                         MS Word Corruption Error

Change the 'Trust Center' Settings: Sometimes, the enabled protected view settings under 'Trust Center' prevent the Word file from opening. Mentioned below are the steps to change the settings of 'Trust Center':

  • Open your MS Word application.
  • Click 'File >> Options'.
  • Select the 'Trust Center' and press button under 'Trust Center Settings'.
  • Click 'Protected View'.
  • Uncheck all the options available under 'Protected View' and click 'OK' to confirm.
  • Restart MS Word and now, try to open your corrupt Word document.

Manual Setting of 'Component Security':  To change these settings to default settings, follow the below-mentioned steps:

  • Go to 'Start' and in the search box, type 'dcomcnfg'. After that, select 'dcomcnfg' from the program list.
  • Go to the navigation pane and expand the 'Component Services'. Then, go to 'Computers' and expand it. After that, right-click on 'My Computer', and then click 'Properties'.
  • Open the 'Default Properties' tab and set Default Authentication Level: Connect, Default Impersonation Level: Identify and click 'OK'.

If nothing works for you then try our Stellar Word repair software. It repairs corrupt Word file and restores all the data stored in it without altering its original formatting. 


12 User Comments

June 16, 2016 08:21 am

yes, this was helpful for me................

July 7, 2017 04:33 pm

Very Helpful, thank you very much!

July 7, 2017 07:12 pm


Thank you for valuable feedback.

Stellar Data Recovery

December 6, 2017 04:24 pm

Word application has no "Options" under "File"

Jhon Rost
December 27, 2017 12:43 pm

Thanks for a great content sharing.

January 10, 2018 03:45 am

Thanks it works for all the MS applications

October 9, 2018 06:38 am

I am creating docx file with phpword but after creating docx file it's showing error "the file cannot be opened because there are problems with the contents" if i clicked on details buttons. it's shows equal expected. Location: Part: /word/document.xml.

Can you help me please .?

Thank you,

November 13, 2018 12:28 pm

Fantastic. Thanks.

November 13, 2018 02:58 pm


Thank you for contacting Stellar Data Recovery.

We have replied on your email.

Warm Regards

Stellar Data recovery

March 20, 2019 08:13 am

It's working. Thank you

June 14, 2019 11:39 am

It doesn't work

June 14, 2019 01:23 pm


Thank you for contacting Stellar Data Recovery.

We have replied on your email.

Warm Regards

Stellar Data recovery


User Comments




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