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How to Resolve 'The file is corrupted and cannot be opened' Error of MS Word

 Modified on: February 9, 2017 |    161482 views

Though the newer versions of MS Word offer you more useful and efficient features, it is sometimes seen that files of older versions deny opening with the newer versions. Additionally, when you try to open an older version file in new version, it gets corrupt and denies opening. One such problem occurs when MS Word users upgrade to Word 2010 from 2007. An error message that users encounter when they try to open their Word file after this upgrade is as follows:

However, the error is not limited to MS Word file only; instead, it can be found in MS Excel 2010 and MS PowerPoint 2010 after upgrading from their 2007 versions. Mentioned below are some of the common methods to resolve this problem:

                                          "The file is corrupted and cannot be opened"

                                         MS Word Corruption Error

Change the 'Trust Center' Settings: Sometimes, the enabled protected view settings under 'Trust Center' prevent the Word file from opening. Mentioned below are the steps to change the settings of 'Trust Center':

  • Open your MS Word application.
  • Click 'File >> Options'.
  • Select the 'Trust Center' and press button under 'Trust Center Settings'.
  • Click 'Protected View'.
  • Uncheck all the options available under 'Protected View' and click 'OK' to confirm.
  • Restart MS Word and now, try to open your corrupt Word document.

Manual Setting of 'Component Security':  To change these settings to default settings, follow the below-mentioned steps:

  • Go to 'Start' and in the search box, type 'dcomcnfg'. After that, select 'dcomcnfg' from the program list.
  • Go to the navigation pane and expand the 'Component Services'. Then, go to 'Computers' and expand it. After that, right-click on 'My Computer', and then click 'Properties'.
  • Open the 'Default Properties' tab and set Default Authentication Level: Connect, Default Impersonation Level: Identify and click 'OK'.

If nothing works for you then try our Stellar Word repair software. It repairs corrupt Word file and restores all the data stored in it without altering its original formatting. 

 

17 User Comments

yes, this was helpful for me................

Raj

Very Helpful, thank you very much!

Steve

Support

Hi,

Thank you for valuable feedback.

Regards,
Stellar Data Recovery

Word application has no "Options" under "File"

Tick

Thanks for a great content sharing.
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Jhon Rost

Thanks it works for all the MS applications

nerodead

Hi,
I am creating docx file with phpword but after creating docx file it's showing error "the file cannot be opened because there are problems with the contents" if i clicked on details buttons. it's shows equal expected. Location: Part: /word/document.xml.

Can you help me please .?

Thank you,

zubair

Fantastic. Thanks.

vibhor

Support

Hi,

Thank you for contacting Stellar Data Recovery.

We have replied on your email.

Warm Regards

Stellar Data recovery

It's working. Thank you

Akhilesh

It doesn't work

gaylord

support

Hi,

Thank you for contacting Stellar Data Recovery.

We have replied on your email.

Warm Regards

Stellar Data recovery

HI, IM GETTING THIS ERROR MESSAGE.
THE OPEN XML FILE CCW WINE .docx cannot be opened because there are problems with the contents or the file name might contain invalid characters (for example, V)

ANDREW

Kartik

Hi Andrew,

We would recommend you to try our Word Repair software which repairs corrupted .doc and .docx file.

You may try demo version from the below link:

http://download.stellarinfo.com/StellarPhoenixWordRepair.exe

Our software can repair the corrupted file as per the file preview inside the software. If the file preview is available inside the software then repair is possible.

Further, you may submit ticket for any further technical support using below link:

https://www.stellarinfo.com/support/

Regards,

Kartik
Technical Support
Stellar Data Recovery

Kartik

Hi Andrew,

We would recommend you to try our Word Repair software which repairs corrupted .doc and .docx file.

You may try demo version from the below link:

http://download.stellarinfo.com/StellarPhoenixWordRepair.exe

Our software can repair the corrupted file as per the file preview inside the software. If the file preview is available inside the software then repair is possible.

Further, you may submit ticket for any further technical support using below link:

https://www.stellarinfo.com/support/

Regards,

Kartik
Technical Support
Stellar Data Recovery

This solved my MS Office 2010 problem. surprisingly, even Microsoft did not have this solution. Thanks a lot.

GRK

Kartik

Dear GRK,

Thank you for sharing your feedback as it encourages us to provide best services to our customers.

Regards,

Kartik
Technical Support
Stellar Data Recovery

 

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