Stellar Knowledge Base

I am unable to access my partition in the drive. How do I recover my data?

 Modified on: February 16, 2023 |    16789 views

If your hard drive has turned RAW or corrupt, you may not be able to access it and its partitions/volumes, eventually causing data loss. However, you can perform RAW data recovery on internal and external storage media drives and restore data from inaccessible, lost, or deleted drive partitions or volumes with the following steps:

  • Download, install and run Stellar Data Recovery Professional on your system.

Free download

  • On the initial dashboard, select ‘All Data’ and click Next.

Stellar data Recovery Professional

  • Afterward, if any of your drive partition is either severely corrupted, inaccessible or there is an unformatted partition available in RAW mode, select Lost Drive under Connected Drives and click Scan. The scanning process will initiate.

Note: If you are unable to find your partition in Connected Drive, click Can’t Find Drive and perform lost Windows partition recovery. This option will help you find out the partition and then scan it to restore data.

  • After the scanning process, the results will show in the left pane. You can select the files and click Preview File option to ensure files quality before recovering them.
  • Once done, select the files you want and click Recover.

see the preview

  • On the following prompt, click Browse to choose the destination and then click Start-Saving to save the recovered data.

Start saving data

  • Your files will be stored on the chosen location.


4 User Comments

Will the professional be able to find ssd drive disk 0 (unknown) (Not Initialized) ( a device which does not exist was specified) ?
i don't mine paying the price, but only if it works.
thank you


kenneth anderson



Hi Kenneth,

As per the information provided we believe you would need to submit your drive in our lab for services. Also, provide us the screenshot of disk management.

We request you to create a ticket by using the below link so that our expert can assist you:

Stellar Data Recovery

I can't find "Can’t Find Drive" anywere.






We regret the inconvenience caused to you.

Please follow the below steps to get Can't Find drive scan:

1. Run Stellar Data Recovery.

2. From Select What to Recover screen, select the type of data i.e. Everything, Documents, Folders & Emails, or Multimedia Files, you want to recover.

3. Click Next.

4. On Recover From screen, you will see "Can’t Find Drive" option.

You may connect with our expert by using the below link for any further queries:

Kind Regards,
Stellar Data Recovery


User Comments




Stellar Data Recovery Professional Stellar Data Recovery Professional is a do-it-yourself data recovery software that helps you to easily recover deleted files & folders, missing or corrupt partitions and even accidentally formatted hard drives.

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