Stellar Knowledge Base
The additional options in Advanced Settings make Stellar Photo Recovery an exceptionally competent and convenient software to recover lost files. The software allows you to set your preferences for recovery through its Advanced Settings.
The advanced options in the software help you to:
• Speed up the recovery process
• Recover exactly what you want
What are Advanced Settings options in Stellar Photo Recovery?
Advanced Settings in Stellar Photo Recovery contain below options to customize and speed up the recovery process:
2. File List
3. Add Header
4. Resume Recovery
What you can do with the Advanced Settings options
-Turn-off/on Preview of recovered files
You can turn-off Preview of files during the scan. This helps to significantly speed up scanning time and hence the recovery process.
Click on the Preview icon under Advanced Settings and toggle off the Preview. There is also an option to show the Preview of only corrupt photos in Safe Mode.
2. File List
-Select file types you want to recover
The file list option of Stellar Photo Recovery lists various file types. You can select the required file types under photo, video and audio formats.
3. Add Header
-Add new file types to recover that are not in the predefined list
You can add new file formats, when you do not see the required formats in the supported list. You can add header either automatically or manually.
You can also change the size of supported file types and remove added file through Edit Header option.
4. Resume Recovery
-Select specific range of drive to recover from
The Resume Recovery dropdown gives the option to Create Image. You can create an image of the select range of the hard drive and save it to recover files from it later. This extremely helpful in recovering photos, videos and audio files from corrupt hard drive or storage media.
Steps to select range of the drive for recovery
• Select Create Image option from the Select Location screen.
• Select the SD card/drive for which you want to create an image.
• Click Advanced Settings to select the range of media to create an image for a specified region.
• Select the Range to Create Image in the dialog box.
• Click Start Imaging in the main Create Image window.
• After the process finishes, the image file is saved at your specified location. Next, recover the photos, videos, or audio files from this disk image from the selected range.
-Get latest updates of software
Update Update option in the application is capable of checking and installing the latest updates. You need an active Internet connection for performing update.
Steps to Update
• Run Stellar Photo Recovery.
• Click Show more options to expand and click Advanced Settings.
• Select Update icon from Advanced Settings window.
• Click Check for updates.
• Click OK.
-Change the application to your language
The software supports seven languages - English, French, German, Italian, Spanish, Chinese, and Japanese. You can change the entire application to your preferred language under Advanced Settings.
Steps to change Language in Advanced Settings
• Run Stellar Photo Recovery.
• Click Advanced Settings icon.
• Click Languages icon
• From the options displayed, select the required language.
For any queries related to ‘Advance Settings’ in Stellar Photo Recovery, feel free to comment in the box below.
Stellar Photo Recovery Stellar Photo Recovery is a Do-It-Yourself software to recover media files lost due to deletion, corruption or accidental formatting. It works with all major camera, drones, pc, memory cards, USB Flash Drives and more.
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when i first saw stellar i connected camera and did a scan. it showed a full list of jpep files to be recovered. i went to the next step and ordered and paid, received password etc. i began scan seeing images as they loaded. part way through the process, a message says stellar has encountered a problem an must close. i have rebooted etc and this continues. what do i do? would it help to uninstall and reinstall?
It might be possible that your hard drive doesn't respond to the software.
I suggest you to create image of your hard drive with the help of photo recovery software. After creating image you can easily recover you JPEG files.
How to create image of my hard drive using photo recovery software?
You can Read Page No 20 - 21 to create image of your hard drive from the following pdf link: https://www.stellarinfo.com/installation-guide/photo-recovery-win/photo-recovery-win-manual.pdf
I'm checking out PhotoRecover (and a couple of other apps that recover data). Stellar has been running for nearly 24 hours looking for .jpeg files, and seems to be doing a great job, as have a couple of other programs. The problem is, each app finds somewhere in the range of 192,000 .jpeg files, and I'm looking for one specific photo.
I'll be 70 next month, and probably won't live long enough to go through that many images. What I'd like to see (and haven't found yet) is an app that will let me select a date range (I know within a month when the one I'm looking for was processed) so that I can narrow my search to something a little more practical.
I just bought the Stellar Photo Recovery 4.0.
After the software finished scanning the SD card, i can preview the partial jpeg photo. Then click the Recovery button.
But when the software finishes the recovery stage, i can only see like 1 quarter of the recovered photo. The rest of the photo is greyed out.
How do i recover the complete photo?
Dear Mickey Davis,
Stellar Windows Data Recovery can provide you the functionality to select date range if you are a Windows user. You need to download and install this software by visiting https://www.stellarinfo.com/windows-data-recovery.php
Once the software completes scanning process, You need to click on button located at the top right corner, just after 'Search File' text box ( see in the image located at the url: https://docs.google.com/open?id=0BzVWL7Ri4Y_ESUtwN2RhMjdFRWM ). A popup window will open to ask you 'find files', Click on 'Advanced' option and tick right the 'Date' Check box where you could narrow your search by defining nearby date. After this, enter the desired file type (s) which will be .jpg in your case like this *.jpg in the text box area located at the top of the find files window.
Alternatively, The same option can be found on MAC Data Recovery if you are a Mac user (Download it from here : https://www.stellarinfo.com/mac-data-recovery.htm)
at home screen > preferences > Filters (See in the image: https://docs.google.com/open?id=0BzVWL7Ri4Y_ERUJwR05YaVFmSGM).
Stellar Photo Recovery Software doesn't have select date range feature.
when i start advanced scan to the photos it stays about 24 hrs and at the end at 99% it suddenly restarted my pc what should i do?
I have completed the scan and it has recovered the photographs that I want. When I have opened them they are partially grey or multi coloured ?
Dear Faye Ford,
The recovered photos might have damaged or corrupted, common reasons could be malware infected your photos or gone corrupted while calling it from the Master boot records. If you need them at anyhow, try repairing them using Stellar Repair for Photo if your photos is in JPEG format:
See if it can repair the damaged photos. You can have preview of repairable pictures in the preview pane.
Note: Stellar Photo Recovery software only recover the deleted photos, videos. It does not repair any kind of corruption if exist in images or in videos.
Please uninstall and reinstall it back again and see if the software starts normally this time. The software may crashes due to virus/trojan infected PC or the system has corrupted registries.
If the problem still persists, even after reinstallation, I'd recommend you to install applications to any other computer and attach the problem drive as a secondary device using USB/SATA/IDE cable.
Good Luck in advance!!
I recovered my photos and I could see them as they were being scanned but after I saved them, I could not open them. The message is "JPEG marker segment is too short( the file may be truncated or incomplete)
Stellar Photo recovery software built to recover deleted photos irrespective of the condition whether it's in corrupted state or are in good condition. Though if your photos seems to be inaccessible after recovery please try to repair those using any photo repair tool. In case of JPEG files you can try Stellar Repair for Photo software to repair it.
We had previously scanned the hard drive using your free JPEG repair program. We purchased the combination JPEG repair/Photo Recovery software - but now it is forcing me to scan the hard drive again. Is there any way to simply use the JPEG repair portion? I already have the files extracted from the hard drive.
To repair photos, simply click on the ‘Add Files’ button located at the home screen of JPEG Repair program. Navigate to the location where recovered files are saved and choose any or all of them to repair instantly. For your reference, please visit the link mentioned below (screenshot included):
P.S. Make sure that you’ve already activated the program to save the repaired media files.
JPEG Repair won’t require you to scan the storage media, instead it simply asks for location where damaged photos are located. While in photo recovery program, you can opt for option ‘save scan information’ to save the scanning information and use it to perform recovery later or in convenient time.
Hope it helps!!
I did a scan using the trial version and it turned up all of the files i was looking for, then when i tried to save the scan the program froze and i had to close it down. I registered the program and it is no longer showing the video files can you help?
We do apologize for the inconvenience.
It would be better if you could answer the following, so we could assist you better:
1) On Which OS you're performing the scanning procedure?
2) What is the known size of your hard drive?
3) On which location you're trying to save the scan information?
For the time being, I'd recommend you to do the following and see if the issue is resolved:
1) Seek for an external hard drive and plug it on your computer. Try to save the scan information on the external hard drive instead of local storage device. By default, program won’t allow you to save the scan information on same location from where files has been deleted.
2) If the hard drive size is big, try to scan hard drive for low range using the advanced scan option 'select range' option.
Note: Avoid using the problem hard drive for saving files or installing applications. Don't even leave your system in running state as It may overwrite the deleted files and make it permanently non recoverable.
If that didn't addresses your issue, I'd glad to help you further on this.
Looking forward your progress!!
Unistalled and re-installed worked fine.
I just purchased your Stellar Photo Recovery for Mac users for $39.00. I have run the program and are only receiving partially recovered photos. Please help !!
Since, the mentioned software is a recovery program, it has located your deleted files and showing you the preview. Now, the reason for partially recovered photos is due to file corruption that occurred after deletion of the images. At times, it happens the deleted files are overwritten by some new files which causes immediate corruption and hence photos are recovered partially.
We suggest you run our Stellar JPEG repair software for Mac & upload distorted images for repair. Here goes the link: https://www.stellarinfo.com/mac-software/jpeg-repair-mac.php
If you need any help regarding the JPEG software, then do let us know.
When i click on recover my photos i am not seeing any folder in the box. and it doesnt allow me to create a folder as well.
We’ve not cleared about what you’re asking??
It would be great if you could explain your problem in brief so that we could assist you better.
I am trying to recover a video file from Photo Booth on my Macbook. I am under Advanced Scan and am selecting the range. I don't know in what range to scan for the file. The maximum is 974,xxx,xxx, and it is taking too long to scan through all of those sectors. Which section do you suggest I scan?
Hope you are Well!!
If you are unaware of the drive range then we recommend you to run full scan of the media. Though it will take time but it will preview & recover all deleted or formmated photos from PhotoBooth application. You may also put filter to scan only for images. This will save time but software will run scan for only images, excluding audio-video files.
Hope this helps!!
Do let us know for further assistance.
What is the quickest way to recover the photos back on my laptop after they have been all found it takes so long recovering each photo I need a quicker way thanks
You can choose your required specific file types by checking the check boxes of file names.after selecting Advance Setting of Stellar Photo Recovery Software. This will certainly minimize the scan time and help to recover your photos quickly. Alternatively, you can also select a specific range in the Advance Option dialogue box.
I have completed scan for deleted photos and the results show all files recovered but they are all checked for recovery. I do not want recover all of the files is there a simple way of having the files unchecked so I can check the ones I want to recover. I do not want to have to uncheck each file one by one because I have thousands,
i recover the .DAT file how can i open
and download full data
We would request you to open .DAT file in that software/application through which it was created. As it contains data so once it will be imported in its respective software, you may check details of the same.
Moreover, you may submit ticket using below link for getting technical assistance:
Stellar Data Recovery