Stellar Knowledge Base

Create image and recover data from hard drive with bad sectors and blocks using SPWDR Pro?

Author : Creative Team Updated on June 16, 2015

Yes, you can do this by first imaging your hard drive and then using 'Resume Recovery' feature to recommence recovery after loading the image file. 

To use the 'Resume Recovery' feature of Stellar Phoenix Windows Data Recovery, follow the given steps:

 Run the software. On the main screen, select the 'Recovery from Image' tab. 

 The next screen shows you a list of recently created disk images or saved scan information files. If you cannot locate the desired image in this list, click 'Browse' to select the file manually.

 The 'Select Volume to Recover Data' section will show all the volumes contained in the selected image. Select any volume in this list for recovery.

 Choose any of the options provided on the flying pane and perform data recovery. 

You can also start recovery immediately after the creation of disk image using this software. To do this, you need to click 'Scan Now' after completion of the imaging process. 


8 User Comments


Migs Isip
January 25, 2014 11:25 pm

Hi! I've already created an image file from a previous scan result, but whenever i try to reload that image, it does not show up in the 'select scan information / drive image to continue pane'. please help me out. :(

Amit Pandey
January 27, 2014 08:04 am

Dear Migs,

Sorry for the inconvenience!!

I'd recommend you to kindly uninstall the program and reinstall back again using administrator credentials. After successful re-installation, try to load that image again.

Hope it helps!!

September 12, 2014 05:25 pm

I had done a full scan of my external hard disk. I saved the image of the scan. Now, few days later, when I open the scan information file, I can see the directory structure. The files also are recovered. But, the recovered files do not contain any information, and the viewer says that the file is damaged. Can someone explain how to get rid of this and obtain the correct undamaged file.

Amit Pandey
September 18, 2014 03:24 am

Dear Amar,

Could you navigate to the location where you had previously saved the 'Scan Information File' and check their size and other attributes. This is to ensure the image file isn't corrupted or damaged. Any existing virus / malware or system update of your computer might caused this.

If you can't able to recover files intact from the created image, I'm afraid that you've to rerun the scan of your external hard disk. Hopefully, you may now able to recover files that is accessible and working properly.

Would glad to address any more queries.

De Smet Leen
November 10, 2016 11:53 am

Is it necessary to leave the hard disk connected or can you recover just from the spwdr scan.img file?

Amit Pandey
November 11, 2016 10:16 am

Hi Leen,

You have two options:

1) If you want to recover a particular amount of data, of which you have created an image of your hard disk, then you don’t have to connect that hard disk again to your system for recovering your data.

2) But, if you want to recover your whole data and you have created a spwdr scan.img file till half or any other limit, then yes, you have to connect your hard disk again and use that scan.img file to proceed scanning process further for recovery of your data.
Hope you have understood the solution.

If you still face any issue, feel free to ask.

January 7, 2017 12:51 pm


I see there is an option to create a smaller image by selecting the sector range.
If I have a 2 TB failing hard drive that I need to image can I create 2 or 3 separate images (for example the first one would be from sector 0 to 2000000000 and the other would be from 2000000000 to end) and then use them both to recover files (even those which are split between these images)? can i merge the images somehow during recovery? Hope this makes sense. Thanks

Amit Pandey
January 9, 2017 05:47 am

Hi Paul,

Thanks for asking a question.

For your information, I would like to say, that our software could let you create multiple images of the sectors decided by you; but, at the time of recovery, you have to individually recover data from those sectors of whom you have created the images. You will not have any option to merge those images while doing a recovery process.



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