Stellar Knowledge Base

How to Recover Files after iPhone Factory Reset?

 Modified on: August 29, 2018 |    12236 views

If you detect anything anomalous on your iPhone, you may need to reset it to factory settings. However, after a factory reset, you will lose all the data stored in your device. You will not be able to access your contact list, call logs, or messages, be it your imessages, WhatsApp, etc. But, why restore your iPhone?

Sometimes, there are issues that cannot be handled and the only solution is to restore the device to factory settings. This is usually done when the device functions abnormally or the performance is extremely slow. If your iPhone is restored to factory settings, every single bit of personal information will be permanently deleted from the device, and this may prevent others from getting access to your personal information.

How to reset your iPhone to Factory Settings:

To reset your iPhone to factory settings, follow the steps below:

  1. Click Settings and then select General
  2. Select Reset and click on Erase all contents and settings. The interface will prompt you to key in your Apple ID and Passcode
  3. Enter your Apple ID and Passcode to proceed. With this, the procedure to factory reset iPhone is complete


Before resetting the iPhone device to factory settings, it would be a good practice to back up your device on your system. If you have not created a backup, you will not be able to restore the data back to your device, and all you will lose all your data. You can use iCloud or iTunes to back up your iPhone data. If anything anomalous occurs, all the data can be restored from the most recent backup files right from anywhere. 

How to recover deleted data from your iPhone:

Even if you have not backed up your iPhone data, there’s still a solution. You can now retrieve all your erased data from your iPhone with Stellar Data Recovery for iPhone. The tool is powered by sophisticated recovery algorithms that help restore all the data components back to your iPhone after a factory reset. 

The tool provides the option to recover data through multiple channels. Since we need to recover data that has been erased after a factory reset, we need to select ‘Recover from iPhone’ option from the main interface of the tool. 

Follow the steps below to restore your deleted data:

  1. Connect your iPhone device to the system. The tool will then begin to analyze the device for detecting the previously existing files from the connected device. The tool will generate a preview for all the folders and incorporated contents within its panel.
  2. You can then select single or multiple files for recovery that you have lost while resetting your iPhone. 
  3. The iPhone recovery tool will provide dual options to store data either on the hard drive on the computer or your connected iPhone device. 

Not only the tool provides the benefit to recover data from iPhone device, but you will also be able to recover data from iTunes or iCloud backup files. Also, the iOS recovery tool can also be used to recover data from encrypted backup files. However, to utilize this feature, it is important to have a backup.


  • Backup your data before performing any huge operation on the iPhone device such as restoring the device to factory settings.
  • It is a good practice to store iPhone data on iCloud and perform a regular backup to prevent data loss.
  • Saving iPhone data to iCloud offers an ease of accessing data contents from anywhere, even if the data is deleted from your device.
  • In addition to online backups, it is beneficial to retain a replica of existing data on another device such as a system hard drive or external storage media.


11 User Comments

Stellar Data Recovery for iPhone has been analysing my iPhone for 23 hours! Is this normal?

John Speller

Stellar Support


We have sent an email regarding this on your registered email address.


Stellar Team.

I have a phone the was factory reset by an employee. When I try to restore using your software it says that I need to click on the trust button. If the phone has been wiped it doesn't have anything to trust because it is a fresh install.

Kris Loomis

Stellar Data Recovery


Thank you for contacting Stellar Data Recovery.

We have sent an email regarding this on your registered email address for the same.


Stellar Data Recovery.

Recovering data from iphone factory reset does not work with stellar. I have tried it. Please stop misleading people. Thank you




Thank you for contacting us.

We would like to inform you that we have demo version of the application available which works on preview basis. If the demo version of it shows the files or folders listed inside the application after the scan then only we recommend our clients to purchase the software.

We suggest you to contact our support team by using the below link for any further query:

Stellar Data Recovery

I try to restore using your software. A message keep popup requested that I need to click on the trust button. Please provide the guidance. Thanks.



Hi Shah,

In order to scan your iPhone by our software, "Trust your Phone" pop appears in your iPhone in order to identify phone by our software.

Once you get this popup, kindly click on this popup in order to process the scanning process by our software.

This is general process for data recovery by our software.

Moreover you may submit ticket using below link for seeking further assistance.


Technical Support
Stellar Data Recovery

I try to restore using your software. A message keep popup requested that I need to click on the trust button. Please provide the guidance. Thanks.


I tried to scan one of my phones with the preview app. I am connected to my iMac with a brand new cord but keep getting an error message that says "Failed to list your phone. Please reconnect your phone or restart the app". I then tried to recover from iCloud and just got a spinning wheel for an hour.

Ian Thomas


Hi Ian,

We regret the inconvenience caused to you.

We request you to submit a ticket with these details from the below link and our experts will guide you:

Stellar Data Recovery


User Comments



Stellar Data Recovery for iPhone® Stellar Data Recovery for iPhone® is the best DIY software to recover missing or accidentally deleted Contacts, Messages, Calendar, Photos, Videos, Call History etc directly from iPhone or iPad.

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