Stellar Data Recovery Knowledge Base (KB) Articles 780

SKB1031

How to Resolve Antivirus Detection of Malware in Stellar Repair for Outlook's Temporary Files

Welcome to the guide on how to resolve antivirus detection issues of malware in Stellar Repair for Outlook's temporary files. We understand the importance of a seamless and secure email management experience. In this comprehensive self-help guide, we will address common concerns related to antivirus software flagging potential malware in the temporary files created during the repair proce..

Date Published 24 Jul 2023

Total Views 1145

SKB1045

What should I do if Advanced video repair failed?

If the Advanced Repair feature of Stellar Repair for Video failed to fix your video, try the following workarounds: Ensure the sample video file is valid and created using the same device as the corrupted video. Or, use a different sample video to repair your corrupted video. If nothing works, contact the Stellar Support team...

Date Published 20 Sep 2023

Total Views 1075

SKB1047

Why do I see random numbers instead of original file names when I do deep scan or scan selecting the physical disk option?

The random numbers you see are actually the sector numbers. During deep scan or scan using the “physical disk” option, the software will scan your device using the raw recovery technique (sector by sector search). A combination of alphanumeric characters is displayed instead of the original file names. In case of images, during preview you can see the image resolution and other detail..

Date Published 30 Oct 2023

Total Views 956

SKB483

Stellar Data Recovery Professional

Stellar Data Recovery Professional helps you recover data from removable media, hard drive (external & internal), CD, DVD and much more. It recovers lost or deleted files after almost all instances of data loss. Here is the working steps of the software: Step 1: Select file type that you want to recover. Step 2: Now select the location from where you want to recover. Step 3: Click "..

Date Published 11 Apr 2017

Total Views 875

SKB1039

Why Stellar Data Recovery for Android Takes Time to Scan My Android phone?

Stellar Data Recovery for Android thoroughly scans your Android phone to retrieve every bit of data. The software may take a long time to scan your phone because of the following factors: Internal storage capacity: Larger the internal storage capacity of your phone, the more time the software will take to scan. Size of data: Greater the size of data on your Android phone, the more time the sof..

Date Published 08 Sep 2023

Total Views 855

SKB1048

Prerequisite while migrating to Live Exchange

You need to fulfil following requirements to export all selected mailboxes to Destination mailboxes on an Exchange Server. 1 - The computer on which you are running Stellar application must be part of the same domain as of your Destination Exchange Server. 2 - You must logon to the domain using the Admin credentials who is a member of ‘Domain Admins’ group of your Destination Exchan..

Date Published 16 Nov 2023

Total Views 843

SKB1037

What all files I can recover using Stellar Data Recovery for Android?

You can recover lost or deleted Photos, Videos, Audio, Messages, Contacts, Call History and Documents from your Android device using Stellar Data Recovery for Android...

Date Published 08 Sep 2023

Total Views 763

SKB1049

Basic Requirements to export all selected mailboxes data to Office 365 mail accounts and Steps to provide Admin Rights to Office 365 users.

You need to fulfil following requirements to export all selected mailboxes data to Office 365 mail accounts. Computer should be in WORKGROUP. The software will allow you to match the each selected mailbox with the respective recipient mailbox. If you are exporting multiple mailboxes to Office 365 accounts, you will be required to login using administrator credentials. You must con..

Date Published 16 Nov 2023

Total Views 756

SKB1035

What file types can be recovered with the help of Stellar Data Recovery for Android?

Stellar Data Recovery for Android supports a wide range of document and media file types. These file types are segregated into various categories, as shown below: Photo Formats: File Type File Extension Bitmap Images BMP Canon CR2 GIF Images GIF JPEG Images JPEG..

Date Published 07 Sep 2023

Total Views 716

SKB1036

Which Android Versions are supported by Stellar Data Recovery for Android?

Stellar Data Recovery for Android is compatible with Android 14 and below versions- till Android 6 Marshmallow. The Android versions supported by the software are as follows: Name Version Number (s) Release Year Android 14 14 2023 Android 13 13 2022 Android 12 ..

Date Published 07 Sep 2023

Total Views 648