Stellar Knowledge Base

I had purchased Stellar Phoenix Mac Data Recovery application about two years ago. Do I get a free software upgrade or I need to pay for the upgrade?

September 20, 2016     5126 views     0     0

Minor updates are available free, whereas you need to pay for major upgrades. 

 

You can schedule Stellar Phoenix Update Wizard to check for minor updates at regular intervals by following the steps mentioned below: 

 

1. Run Stellar Phoenix Mac Data Recovery. 

2. Click Preferences button on the main user interface or select Preferences option from StellarPhoenixMacDataRecovery menu. 

3. Click Others button in Preferences window. 

4. Select Check for updates option and set the frequency. The wizard will check for updates automatically at specified frequency.

 

Alternately, you can check for minor updates manually by clicking the Check for updates now button. In case of major upgrades, you need to contact Stellar technical support for further assistance (keep your order number handy while contacting technical support). You can contact technical support at the following numbers:

 

Location

Technical Support Number

USA (Support)

+1-732-584-2700

Europe(Sales & Support)

+44-203-026-5337

Australia & Asia Pacific (Sales & Support)

+61-280149899

Netherlands (Sales & Support)

+31-208-111-188

Worldwide (Sales & Support)

 

+91-124-4326-777

Skype Id (Support)

stellarsupport

Email

support@stellarinfo.com

 

2 User Comments

Martin van den Berg
March 22, 2018 01:10 pm

Stellar Phoenix Mac Data Recovery v7.1-SOHO-EN
Order: 544487713
Good Day, I was under the impression that the upgrade was free.
The new software now does not work with the old code.
I need a new link for the older version please.
I am a pensioner, and cannot afford the new version now.
Thank you kindly
Martin J van den Berg
Pretoria
South Africa

support
March 22, 2018 02:23 pm

Hi,

Thank you for contacting Stellar Data Recovery.

We would like to inform you that we have sent an email to your email address regarding for the same.


Regards

Stellar Data Recovery

 

User Comments


 

 

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