Stellar Knowledge Base

I have just bought Stellar Mac Data Recovery software and received a copy of the order confirmation. However, I have still not received any registration code. When will I receive it?

March 23, 2016     7496 views     1     0

In case you have bought the software online, using debit or credit card, then you should receive the registration key once your order is confirmed after verification of your card details by our payment gateway (Generally, it takes an hour to verify the card details but it might take up to 24 hours). You may contact the payment gateway at below mentioned phone numbers to expedite card verification process:
Element 5 Customer Service, USA
Telephone: +1.724.850.4689 or +1.800.406.4966
Element 5 Customer Service, Germany
Telephone: +49.221.31088.30

You can also contact Stellar technical support at the following numbers: 


Technical Support Number

USA (Support)


Europe(Sales & Support)


Australia & Asia Pacific (Sales & Support)


Netherlands (Sales & Support)


Worldwide (Sales & Support)




2 User Comments

Xin Yee Tan
April 8, 2018 07:04 pm

I have bought the software but I realized that I entered wrong email address after I paid . How can I change the registered email to get back my registration code? I can give any payment details to prove I am the buyer. Please help me

April 9, 2018 04:38 am


Thank you for contacting Stellar Data Recovery.

We regret the inconvenience caused.

We have sent you an email to assist you further.

Warm regards,

Stellar Data Recovery


User Comments



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