Stellar Knowledge Base

I have just bought Stellar Phoenix Mac Data Recovery software and received a copy of the order confirmation. However, I have still not received any registration code. When will I receive it?

March 23, 2016     6335 views     1     0

In case you have bought the software online, using debit or credit card, then you should receive the registration key once your order is confirmed after verification of your card details by our payment gateway (Generally, it takes an hour to verify the card details but it might take up to 24 hours). You may contact the payment gateway at below mentioned phone numbers to expedite card verification process:
Element 5 Customer Service, USA
Telephone: +1.724.850.4689 or +1.800.406.4966
Element 5 Customer Service, Germany
Telephone: +49.221.31088.30

You can also contact Stellar technical support at the following numbers: 


Technical Support Number

USA (Support)


Europe(Sales & Support)


Australia & Asia Pacific (Sales & Support)


Netherlands (Sales & Support)


Worldwide (Sales & Support)




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