Stellar Knowledge Base

[Resolved] Error: 'Outlook not installed properly’

 Modified on: February 18, 2020 |    104 views

Outlook not installed properly’ error appears while saving the converted mailbox items to PST file. You can resolve the Outlook error by creating a new local Outlook profile.

Steps to Create a Local Profile in Outlook

  • Open Control Panel and go to User Accounts

  • Click Mail

  • Click on the ‘Show Profiles…’ button


  • Click on the ‘Add…’ button
  • Enter a ‘Profile Name’ and click ‘OK’. You can give any name to your profile

  • A new ‘Add Account’ window appears. Click ‘Cancel'


  • Click ‘OK’ to finish creating a local Outlook profile with no e-mail account

Now you can export the mailbox items to PST without error.

For more help, get in touch with us via the Self Help & Support page.


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